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Flipkart Wholesale Customer Care Executive Interview Questions and Answers for Experienced

Updated 28 May 2022

Flipkart Wholesale Customer Care Executive Interview Experiences for Experienced

1 interview found

I applied via Company Website and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Language

Round 3 - HR 

(1 Question)

  • Q1. Language ,how to talk customer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be happy with talk always how are you problem always call Sir /madam

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. How to chat with customers proffessionally
  • Ans. 

    To chat with customers professionally, maintain a polite and friendly tone, actively listen to their concerns, provide accurate information, offer solutions, and follow up if necessary.

    • Use a polite and friendly tone throughout the conversation

    • Listen actively to the customer's concerns and empathize with their situation

    • Provide accurate and relevant information to address their queries

    • Offer appropriate solutions or alter...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident so that u could crack all the task given by the company
Interview experience
4
Good
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Other Qualification:-computer knowlage,internet,ms-offices,DTP,Tally lab ,hindi, english Typing,langage-urdu, hindi ,eng,urdu -,write,speak, hindi-write ,speak,eng-write
  • Q2. Aptitude Test,coding test,,Group dscussion,Assigment,case study,HR,Technical,One-on-one Round,other
Round 3 - Assignment 

Qualification:-I have been I am under Gravation, Iam ascince in I.S.C and under Gravuted ,arnnge:-ex-c.s.c centre sitanabad(north)c.s.cid XXXXX.company .dist:-saharsa,Hard work.R.W.D.3200020,city-patna,state-Bihar

Round 4 - Aptitude Test 

Porsonal information:-name:-md shaista alam ,f-name.:-md mustafa,adress:-village:-sitanabad,.p.o-sitanabad,p.s:-bakhtiaryapur ,dist . Saharsa,state -bihar,country :-India

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Customer Service Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Emploement detail,work experiencs:-I have5 year experiences in hard work,or two year certificate dioloma ADCA. I am aexpert hard work people and c.s.c centre work in computer.c.s.c cid:-XXXXX,company name hard work -Dist-saharsa.R.W.D-3200020, city-patna-state-Bihar

Interview Questionnaire 

1 Question

  • Q1. How to chat with customers proffessionally
  • Ans. 

    To chat with customers professionally, maintain a polite and friendly tone, actively listen to their concerns, provide accurate information, offer solutions, and follow up if necessary.

    • Use a polite and friendly tone throughout the conversation

    • Listen actively to the customer's concerns and empathize with their situation

    • Provide accurate and relevant information to address their queries

    • Offer appropriate solutions or alter...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident so that u could crack all the task given by the company

I applied via Company Website and was interviewed before Jun 2021. There were 15 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and troubleshooting assistance

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve communication through various channels like phone, email, chat, or social media

  • Answered by AI
Round 3 - Aptitude Test 

What is customer sapoot executive

Round 4 - Technical 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • They handle customer queries and complaints through various channels such as phone, email, or chat.

    • They ensure customer satisfaction by resolving issues and providing solutions.

    • They may also provide product or service information, process orders, and handle returns or refunds.

    • They need to have...

  • Answered by AI
Round 5 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and troubleshooting assistance

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve handling customer calls, emails, or chats

    • Requires excellent communication and problem-solving skills

  • Answered by AI
Round 6 - Group Discussion 

What is customer sapoot executive

Round 7 - Assignment 

What is customer sapoot executive

Round 8 - Case Study 

What is customer sapoot executive

Round 9 - Group Discussion 

What is customer sapoot executive

Round 10 - Coding Test 

What is customer sapoot executive

Round 11 - Case Study 

What is customer sapoot executive

Round 12 - Assignment 

What is customer sapoot executive

Round 13 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and technical support

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve sales and upselling

    • Examples: call center representative, technical support specialist, customer service agent

  • Answered by AI
Round 14 - Coding Test 

What is customer sapoot 6

Round 15 - HR 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides information about products or services

    • Assists customers in placing orders or making payments

    • Maintains customer records and follows up on their issues

    • Ensures customer satisfaction and retention

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello sir I am Rahul Jha my job for customer sapoot executive

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and technical support

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve sales and upselling

    • Examples: call center representative, help desk technician, customer service agent

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Customer Support Executive interview:
  • Customer sapoot executive
Interview preparation tips for other job seekers - Hello sir I am Rahul Jha my job for customer sapoot executive

Flipkart Wholesale Interview FAQs

How many rounds are there in Flipkart Wholesale Customer Care Executive interview for experienced candidates?
Flipkart Wholesale interview process for experienced candidates usually has 3 rounds. The most common rounds in the Flipkart Wholesale interview process for experienced candidates are Resume Shortlist, Coding Test and HR.

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Flipkart Wholesale Customer Care Executive Reviews and Ratings

based on 2 reviews

4.2/5

Rating in categories

4.6

Skill development

3.8

Work-Life balance

4.6

Salary & Benefits

4.2

Job Security

3.8

Company culture

4.6

Promotions/Appraisal

4.2

Work Satisfaction

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