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Flipkart Customer Service Executive Interview Questions, Process, and Tips
Top Flipkart Customer Service Executive Interview Questions and Answers
- Q1. What do you understand by the name customer service
- Q2. What do kno about the BPO
- Q3. How to handle a hirated customer on call??
Flipkart Customer Service Executive Interview Experiences
23 interviews found
Anonymous
(1 Question)
- Q1. What are your weaknesses
(1 Question)
- Q1. What are your weaknesses
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Please tell me about yourself .
- Q2. Why do you want to work with us?
Interview Preparation Tips
I applied via Company Website and was interviewed in Jun 2022. There were 2 interview rounds.
This test series includes topic wise practice questions on concepts like Arrays, Sorting and much more. Landing your dream job is just an interview away.
Development of a task assignment tool to customize job
Interview Preparation Tips
Customer care
Customer executive
Customer relationship
I applied via Job Fair and was interviewed in Dec 2021. There were 6 interview rounds.
(6 Questions)
- Q1. Where do you see yourself in 5 years?
- Q2. What are your salary expectations?
- Q3. Why should we hire you?
- Q4. What are your strengths and weaknesses?
- Q5. Tell me about yourself.
- Q6. If I selected I will do my best in this company.
(5 Questions)
- Q1. What are your salary expectations?
- Q2. Why should we hire you?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
- Q5. If I selected I will do my best in this company.
(4 Questions)
- Q1. What are your salary expectations?
- Q2. Why should we hire you?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
(1 Question)
- Q1. Can shortlist in resume and there be HR round in skype.
Interview Preparation Tips
- B.com(it)
- Hr Mba
Flipkart interview questions for designations
I applied via Naukri.com and was interviewed in Jul 2021. There were 8 interview rounds.
Interview Questionnaire
7 Questions
- Q1. What is your greatest weekness?
- Q2. What motivates to you?
- Q3. How you handle stress and pressure?
- Q4. Describe your work style?
- Q5. What are your passions..
- Q6. If u selected in this what you will do..
- Q7. If you don't get this job what u can do..
Interview Preparation Tips
Think of questions u ask
Dress to impress..
Bring interview materials..
Prepare for common interview questions
Get interview-ready with Top Flipkart Interview Questions
I applied via Naukri.com and was interviewed in Mar 2022. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. What is customer service?
- Ans.
Customer service is the support and assistance provided to customers before, during, and after their purchase or interaction with a company.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information, guidance, and solutions to customers.
Customer service aims to ensure customer satisfaction and build strong relationships.
Examples of customer service include answer...
- Q2. How to handle a hirated customer on call??
- Ans.
Handle a hirated customer on call
Stay calm and patient
Listen actively to their concerns
Empathize with their situation
Apologize for any inconvenience caused
Offer a solution or escalate to a higher authority if necessary
Follow up with the customer to ensure their issue is resolved
- Q3. Why the company should hire you?
- Q4. What do you think about e commerce?
- Ans.
E-commerce is a game-changer in the retail industry, providing convenience and accessibility to customers worldwide.
E-commerce has revolutionized the way people shop, making it easier and more convenient for customers to purchase products from anywhere in the world.
It has also opened up new opportunities for businesses to reach a wider audience and increase their sales.
Examples of successful e-commerce companies includ...
Interview Preparation Tips
I applied via AmbitionBox and was interviewed in May 2022. There were 2 interview rounds.
About the company
Interview Preparation Tips
- Customer Relationship
I applied via Able job and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. You can work any shife and over time?
- Q2. You have windows 10 ?
- Q3. You have high speed internet connection?
Interview Preparation Tips
I am from medinipur in kolkata. I have completed higher secondary education , and also completed computer course CITA and AUTOCAD &CNC PROGRAMMING. I am pursuing diploma engineering in mechanical engineering.
I want to work flipkart. I fo will this job be carefully.
Thank you . Thats all about.
(4 Questions)
- Q1. Why should we hire you?
- Q2. What are your strengths and weaknesses?
- Q3. Tell me about yourself.
- Q4. They gave me a situation where I had to handle angry customer.
Interview Preparation Tips
I applied via Company Website and was interviewed before Aug 2021. There were 2 interview rounds.
Related to management of stressful conditions..
Mental and physical equilibrium..
Daily life experiences.
Customer approach.
Completing task in stipulated time.
Managing ideas and approaching conclusions.
Stabilise and hunting out appropriate approach and ideas.
Graph discussion.
Great product and customer approach.
Interview Preparation Tips
- Customer Service
- Medical
I being specialised and highly qualified and respected in my customer service, is eligible to answer on this topic.
Know customer wanting and fulfil in less time to attract more love from customers.
Treat customers as your family being.
Treat even at worse conditions.
Get your seat belt on get ready for journey AMAZON RIDE.
Thank you .
A for All rounder,
M for Mega,
A for attractive,
Z for Zebracross journey,
O for Open to customers,
N for National pride
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Flipkart Customer Service Executive Interview Process
based on 13 interviews
2 Interview rounds
- Resume Shortlist Round
- HR Round
Customer Service Executive Interview Questions from Similar Companies
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Flipkart Customer Service Executive Reviews and Ratings
based on 89 reviews
Rating in categories
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| ₹0 L/yr - ₹0 L/yr |
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