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FIVE CORE ELECTRONICS Customer Support Executive Interview Questions and Answers
FIVE CORE ELECTRONICS Customer Support Executive Interview Experiences
1 interview found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.
(2 Questions)
- Q1. What actions will you take to resolve customer issues permanently?
- Ans.
To resolve customer issues permanently, I will listen actively, identify root causes, offer solutions, follow up, and seek feedback.
Listen actively to understand the customer's issue
Identify the root cause of the problem
Offer appropriate solutions to address the issue
Follow up with the customer to ensure the problem is resolved
Seek feedback from the customer to prevent future occurrences
- Q2. Where do you envision yourself in a few years?
- Ans.
In a few years, I envision myself as a seasoned Customer Support Executive leading a team of dedicated professionals.
Continuing to enhance my customer service skills through ongoing training and development
Taking on more responsibilities such as mentoring new team members
Working towards becoming a subject matter expert in the industry
Possibly exploring opportunities for advancement within the company or in a leadership
(1 Question)
- Q1. How do you ensure that communication is effective, particularly through emails?
- Ans.
Effective communication through emails is ensured by following proper etiquette, clarity, and prompt responses.
Use clear and concise language to convey the message
Address the recipient by name and maintain a professional tone
Proofread emails for spelling and grammar errors before sending
Respond promptly to emails to show attentiveness and respect
Include relevant information and attachments to avoid confusion
Top trending discussions
Interview questions from similar companies
Harsh vardhan
Interview Questionnaire
1 Question
- Q1. What do you know about our company and why do you join it ?
- Ans.
I know that your company is a leading provider of innovative sales solutions in the industry. I am joining because of your strong reputation and commitment to excellence.
Your company has a proven track record of success in delivering top-notch sales solutions.
I am impressed by the innovative approach your company takes in the sales industry.
Your company's commitment to excellence and customer satisfaction aligns with m...
Interview Preparation Tips
Experience: I was told to tell me about my self. They checked my communication skills and my confidence level.
Tips: Be confident in this round about your self. And represent yourself in good professional way.
Round: HR Interview
Experience: In this round they were checking our knowledge and our homework that what we knew about them and their products. They were also checking that are we ready for learning and do we have potential or not.
Tips: Don't show that you know everything. Just talk point to point. So much Pre-requisite knowledge can be bad for you.
College Name: Galgotias University
amit singh
I applied via Other and was interviewed before Dec 2016. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Some gernal questions about your work experience
Interview Preparation Tips
Experience: Gud education.. And experience
General Tips: Final interview by the Asm.. And B. M
Skills: Communication, Body Language, Problem Solving, Leadership, Presentation Skills, Time Management
I applied via Campus Placement and was interviewed before Sep 2019. There were 7 interview rounds.
Interview Questionnaire
5 Questions
- Q1. 1. About yourself
- Q2. 2. Why did you choose this job
- Q3. 3. Why did you choose oppo
- Q4. 4. One region is Very bad and other region is good, which region you choose to work.
- Q5. 5. Goal in life
- Ans.
My goal in life is to continuously learn and grow, both personally and professionally, while making a positive impact on others.
Constantly seek opportunities for self-improvement and development
Set specific, achievable goals to work towards
Help and inspire others to reach their full potential
Strive to make a difference in the lives of those around me
Interview Preparation Tips
First round is simple aptitude
2nd round is Group discussion
3rd is Face to face interview
4th is panel interview
I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Information about the current model running in the market
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.
About my ...CV and my approch to this company
Interview Preparation Tips
- Your experience
- Your beahaviour
- Team Handling
- Sales
- Quality Control
I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.
Discus about the product knowledge and how to sale in compare to other products
Interview Preparation Tips
Selected
I applied via Job Fair and was interviewed in Apr 2024. There was 1 interview round.
Targets achievements and working etc
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Jun 2022. There was 1 interview round.
(4 Questions)
- Q1. Why are you join sales
- Ans. Salas gives fast career platform for growth.
- Q2. What is the sales? How you can sale product to coustemar?
- Ans. Sales means any products in voltas like refrigerator and washer microwave ex Explain that product quality,uses,and benefits of that product to explains the Costmore. I have to selling product . Utilize to advisers and sales Manager advice and net work of social media frnds . Use to selling my products
- Q3. Tell me about your self
- Ans. My ne is kumpatla srinivasmy father name k venkateswara and my mother name is muthylu I am studying bachelor of degree My father is former and my mother is how wife
- Q4. What did you know about our company
- Ans. Voltas company is indian company indian Manfred. Ceo rathan tata So many branches in India and also somany company in tata group
Interview Preparation Tips
And it given also knowledge.
Product knowledge and coustemar mindset easy ly how to understand that
Basic quantitative an grammer questions
(2 Questions)
- Q1. Sales basic comcept and types if sales
- Q2. Tell me about yourself and where do you see yourself in 5 yrs
Interview Preparation Tips
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FIVE CORE ELECTRONICS Customer Support Executive Interview Process
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