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FirstCry Senior Customer Service Executive Interview Questions and Answers for Freshers

Updated 8 Sep 2022

1 interview found

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I applied via Approached by Company and was interviewed in Aug 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Basic test kpi kra experience target

Interview Preparation Tips

Interview preparation tips for other job seekers - Your attitude and skills depends your career

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Nov 2023.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. First he was ask myself
  • Q2. Then you are ask my family background my education background languages Bangalore details
  • Q3. H r ask future plans
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jul 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Basic questions and some grammatical type questions are also there ....

3

HR Round (1 Question)

  • Q1. Why you need job ? What is your education qualification in college? Experience in this field

Interview Preparation Tips

Topics to prepare for Meesho Customer Support Associate interview:
  • Grammatical
Interview preparation tips for other job seekers - Please do hard work with some what of knowledge based on your education qualification?
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Not confirmed not confirmed not confirmed not confirmed not confirmed
3

One-on-one Round (1 Question)

  • Q1. Not confirmed Not confirmed not confirmed

Interview Preparation Tips

Interview preparation tips for other job seekers - Not confirmed not confirmed not confirmed not confirmed not confirmed not confirmed

I applied via Recruitment Consulltant and was interviewed in Nov 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. About your intro and experience in which field, background,family background,why u want to join here.
  • Q2. Give appropriate ans according to this question

Interview Preparation Tips

Interview preparation tips for other job seekers - It's was marvelous and amazing ok interview session bcz their environment very good and interviewer behaviour was also good and jolly nature,if u will give your best then definitely u will be surely select.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Apr 2023.

3 Interview Rounds

1

Aptitude Test Round

Some general queries, mathematical and analyticals. multiple choice. 15mins

2

Typing Test Round (1 Question)

  • Q1. Typing speed should be atleast 25wpm
3

HR Round (1 Question)

  • Q1. Usual previous job questions and how long you can stay

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not panic to attend an interview. If you do not know an answer, just admit it. No silence.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jun 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (3 Questions)

  • Q1. What about your self
  • Q2. What is last monthly salary
  • Q3. How many experience do you have
3

HR Round (1 Question)

  • Q1. How many member your family
4

HR Round (1 Question)

  • Q1. What is hobbies
5

HR Round (1 Question)

  • Q1. Why you work in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks for asking me a great question

I applied via Naukri.com and was interviewed in Oct 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask me about bpo voice process type related and tele calls type inbound questions

I applied via Referral and was interviewed in Apr 2022.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Just explain previous experience
  • Q2. Nothing iam fresher this sale's

Interview Preparation Tips

Interview preparation tips for other job seekers - good company
daily compulsory you minimum 6 visits
and also achieve Target

I applied via Walk-in and was interviewed in Dec 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - First you should take time and after that you can give answer properly

FirstCry Interview FAQs

How many rounds are there in FirstCry Senior Customer Service Executive interview for freshers?
FirstCry interview process for freshers usually has 2 rounds. The most common rounds in the FirstCry interview process for freshers are Resume Shortlist and Aptitude Test.

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FirstCry Senior Customer Service Executive Salary
based on 10 salaries
₹2.2 L/yr - ₹3.6 L/yr
24% less than the average Senior Customer Service Executive Salary in India
View more details

FirstCry Senior Customer Service Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

4.8

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

4.6

Job Security

4.8

Company culture

4.6

Promotions/Appraisal

4.2

Work Satisfaction

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