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FirstCry

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3.6

based on 1.5k Reviews

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FirstCry Senior Customer Service Executive Interview Questions and Answers for Freshers

Updated 8 Sep 2022

FirstCry Senior Customer Service Executive Interview Experiences for Freshers

1 interview found

Senior Customer Service Executive Interview Questions & Answers

user image

posted on 8 Sep 2022

I applied via Approached by Company and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic test kpi kra experience target

Interview Preparation Tips

Interview preparation tips for other job seekers - Your attitude and skills depends your career

Top trending discussions

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Interview Tips & Stories
4d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Sales Executive Interview Questions & Answers

Udaan user image Anonymous

posted on 28 Aug 2022

I applied via Approached by Company and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

My work experience and my knowledge

Interview Preparation Tips

Topics to prepare for Udaan Sales Executive interview:
  • Hard-work
  • Self confidence
  • Punchualty
  • customer support
  • Computer operator
Interview preparation tips for other job seekers - Only experience person and very hardworking person and honest and punchal

Sales Executive Interview Questions & Answers

Udaan user image Anonymous

posted on 13 Jul 2021

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Sales ke bare mein
    • Add your answer
  • Q2. Customer ke pass jakar on road in karna
    • Add your answer
  • Q3. Company ke bare mein batana
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Anytime interviews

Sales Executive Interview Questions & Answers

Udaan user image Anonymous

posted on 16 Nov 2019

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Work experience
    • View 16 more answers
  • Q2. R u comfertable traveling
  • Ans. 

    Yes, I am comfortable traveling for work.

    • I have experience traveling for work in my previous roles.

    • I am adaptable and enjoy exploring new places.

    • I am willing to travel for client meetings and conferences.

    • I understand the importance of face-to-face interactions in sales.

    • I am organized and can handle the logistics of travel efficiently.

    • Answered by AI
    View 5 more answers
  • Q3. What is your study status
    • View 1 more answer
  • Q4. Graduate
    • Add your answer
  • Q5. Can u join immediatly
    • View 4 more answers
  • Q6. Will you able to sell product by showing them on thier phone screen on the app
    • Add your answer
  • Q7. This is something new,but India is going through digitalisation,so ofcourse that wouldnt be that problem.
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good,i got selected,after two days i got a cl bck,and on 3 days i did my joining procedure

Sales Executive Interview Questions & Answers

Amazon user image Anonymous

posted on 20 Nov 2019

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked about How have you developed Business in your Ex Company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I explained that we rigorously used to do telling calling as well as Birthday-Anniversary wish and offer calling and thus we used to develop our Business. I was First Got Hired through Consultancy via Naukari and after seeing my performance, Amazon-Prione consumed me to the main business on pay roll.

Sales Executive Interview Questions & Answers

Udaan user image Anonymous

posted on 2 Jun 2022

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(7 Questions)

  • Q1. Good management &good leaning Market
    • Add your answer
  • Q2. Good work enivimont good jobs
    • Add your answer
  • Q3. Very nice job good working and
    • Add your answer
  • Q4. Good management &good job
    • Add your answer
  • Q5. Good management good work
    • Add your answer
  • Q6. Very nice job and jobs
    • Add your answer
  • Q7. Good jobs and very nice
    • Add your answer
Round 3 - One-on-one 

(4 Questions)

  • Q1. Good jobs and very nice jobs
    • Add your answer
  • Q2. Very jobs nice working
    • Add your answer
  • Q3. Good good job nice job
    • Add your answer
  • Q4. Nice job good jobs g
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Some time not sticks in good jobs and

Sales Executive Interview Questions & Answers

Udaan user image Anonymous

posted on 28 Oct 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Coding decoding , work and time and average

Round 3 - Coding Test 

Personal visit with retailers

Interview Preparation Tips

Interview preparation tips for other job seekers - Percentage, profit and loss and distance and time

Sales Executive Interview Questions & Answers

Udaan user image Rajib Sinha

posted on 13 Nov 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction and last company information
    • Add your answer
  • Q2. Experience basic knowledge
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Product knowledge
    • Add your answer
  • Q2. Product kpi explained
    • Add your answer

Sales Executive Interview Questions & Answers

Flipkart user image Anonymous

posted on 11 Feb 2022

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

Doing group discussion with me and my friends related how many growing in this company

Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is premchandra das, I am 24 years old.my Passion is hard worker, positive thought,likes as how to growth my company

Sales Executive Interview Questions & Answers

Amazon user image RANJITHA M

posted on 10 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(10 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. Where do you see yourself in 5 years?
    • Add your answer
  • Q5. Why are you looking for a change?
    • Add your answer
  • Q6. What are your strengths and weaknesses?
    • Add your answer
  • Q7. Tell me about yourself.
    • Add your answer
  • Q8. How do you know about this company
    • Add your answer
  • Q9. What is your salary exoectation
    • Add your answer
  • Q10. Tell me about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Salary, company onfermation location
More about working at FirstCry

FirstCry Interview FAQs

How many rounds are there in FirstCry Senior Customer Service Executive interview for freshers?
FirstCry interview process for freshers usually has 2 rounds. The most common rounds in the FirstCry interview process for freshers are Resume Shortlist and Aptitude Test.

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FirstCry Senior Customer Service Executive Salary
based on 10 salaries
₹2.2 L/yr - ₹3.6 L/yr
25% less than the average Senior Customer Service Executive Salary in India
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FirstCry Senior Customer Service Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

4.8

Skill development

5.0

Work-life balance

5.0

Salary

4.6

Job security

4.8

Company culture

4.6

Promotions

4.2

Work satisfaction

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