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FirstCry Senior Customer Service Executive Interview Questions and Answers for Freshers

Updated 8 Sep 2022

FirstCry Senior Customer Service Executive Interview Experiences for Freshers

1 interview found

I applied via Approached by Company and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic test kpi kra experience target

Interview Preparation Tips

Interview preparation tips for other job seekers - Your attitude and skills depends your career

Interview questions from similar companies

I applied via Approached by Company and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

My work experience and my knowledge

Interview Preparation Tips

Topics to prepare for Udaan Sales Executive interview:
  • Hard-work
  • Self confidence
  • Punchualty
  • customer support
  • Computer operator
Interview preparation tips for other job seekers - Only experience person and very hardworking person and honest and punchal

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Sales ke bare mein
  • Q2. Customer ke pass jakar on road in karna
  • Q3. Company ke bare mein batana

Interview Preparation Tips

Interview preparation tips for other job seekers - Anytime interviews

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Work experience
  • Q2. R u comfertable traveling
  • Ans. 

    Yes, I am comfortable traveling for work.

    • I have experience traveling for work in my previous roles.

    • I am adaptable and enjoy exploring new places.

    • I am willing to travel for client meetings and conferences.

    • I understand the importance of face-to-face interactions in sales.

    • I am organized and can handle the logistics of travel efficiently.

  • Answered by AI
  • Q3. What is your study status
  • Q4. Graduate
  • Q5. Can u join immediatly
  • Q6. Will you able to sell product by showing them on thier phone screen on the app
  • Q7. This is something new,but India is going through digitalisation,so ofcourse that wouldnt be that problem.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good,i got selected,after two days i got a cl bck,and on 3 days i did my joining procedure

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked about How have you developed Business in your Ex Company

Interview Preparation Tips

Interview preparation tips for other job seekers - I explained that we rigorously used to do telling calling as well as Birthday-Anniversary wish and offer calling and thus we used to develop our Business. I was First Got Hired through Consultancy via Naukari and after seeing my performance, Amazon-Prione consumed me to the main business on pay roll.

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(7 Questions)

  • Q1. Good management &good leaning Market
  • Q2. Good work enivimont good jobs
  • Q3. Very nice job good working and
  • Q4. Good management &good job
  • Q5. Good management good work
  • Q6. Very nice job and jobs
  • Q7. Good jobs and very nice
Round 3 - One-on-one 

(4 Questions)

  • Q1. Good jobs and very nice jobs
  • Q2. Very jobs nice working
  • Q3. Good good job nice job
  • Q4. Nice job good jobs g

Interview Preparation Tips

Interview preparation tips for other job seekers - Some time not sticks in good jobs and
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Coding decoding , work and time and average

Round 3 - Coding Test 

Personal visit with retailers

Interview Preparation Tips

Interview preparation tips for other job seekers - Percentage, profit and loss and distance and time
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction and last company information
  • Q2. Experience basic knowledge
Round 2 - Technical 

(2 Questions)

  • Q1. Product knowledge
  • Q2. Product kpi explained

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

Doing group discussion with me and my friends related how many growing in this company

Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is premchandra das, I am 24 years old.my Passion is hard worker, positive thought,likes as how to growth my company

I applied via Naukri.com and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(10 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. Where do you see yourself in 5 years?
  • Q5. Why are you looking for a change?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.
  • Q8. How do you know about this company
  • Q9. What is your salary exoectation
  • Q10. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Salary, company onfermation location

FirstCry Interview FAQs

How many rounds are there in FirstCry Senior Customer Service Executive interview for freshers?
FirstCry interview process for freshers usually has 2 rounds. The most common rounds in the FirstCry interview process for freshers are Resume Shortlist and Aptitude Test.

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FirstCry Senior Customer Service Executive Salary
based on 10 salaries
₹2.2 L/yr - ₹3.6 L/yr
25% less than the average Senior Customer Service Executive Salary in India
View more details

FirstCry Senior Customer Service Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

4.8

Skill development

5.0

Work-life balance

5.0

Salary

4.6

Job security

4.8

Company culture

4.6

Promotions

4.2

Work satisfaction

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