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FIS Major Incident Manager Interview Questions and Answers

Updated 26 Jul 2024

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Major Incident Manager Interview Questions

user image Anonymous

posted on 26 Jul 2024

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Questions were related to process
  • Q2. Questions on past experience
2

One-on-one Round (2 Questions)

  • Q1. How would you deal multiple incidents
  • Q2. What would you do to increase the process

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Jul 2023.

3 Interview Rounds

1

Case Study Round

Credit cards and customer complaints about credit card issuance/exceeding limit on it .

2

One-on-one Round (3 Questions)

  • Q1. Tell abt introduction of candidates. Goals or why u wana join this type of profile? Some knowledge abt billing, credit cards , banking operations .
  • Q2. Why you have career gaps ? To see if ur continue worker with no other life important things
  • Q3. What's salary expectations ? If you r stating it with expected figures bad impression For them. So they do not want to offer what you want.
3

Technical Round (2 Questions)

  • Q1. Tell them about yourself and CTC expectations?
  • Q2. Reasons of Career gaps

Interview Preparation Tips

Topics to prepare for Fiserv Process Specialist interview:
  • Effective Communication Skills
Interview preparation tips for other job seekers - It was psychological test on ur career goals and past experiences taken . If you join any random companies for just earning purpose in initial stages then u will become selfish automatically in thier views . Everyone comes with difficult different struggles in their entire career bt man will judge u for being who u are. Everything will be judged ur posture gestures. You might also see religion flag checking in his eyes . I won't forget this round ever . He was not concern abt good points or skills rather trys to focusing on bad phases of ur life and reasons behind it . I can't mention his name bcz other minorities will misunderstood me . Stating fact .
If you have multiple experiences it would be really bad experience for you at the last round.
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Oct 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. What about your previous experience?
  • Q2. How achive your Target?
  • Q3. What about your team management and handling process?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please check experience and education
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Apr 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Your Salary Expectations
3

Essay Writing Round (1 Question)

  • Q1. Conducted Typing Test
4

One-on-one Round (1 Question)

  • Q1. How soon could you join?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are a fresher or carry a work experience, the interview is very easy to crack and you could be hired easily. HR is very lenient about the offers, you need to take regular follow up's post your interview. Thank you.

I applied via Recruitment Consulltant and was interviewed in Apr 2022.

3 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Process experienced domain checking
2

Case Study Round

Example cases

3

One-on-one Round (1 Question)

  • Q1. Analitical research

Interview Preparation Tips

Topics to prepare for PayPal Process Specialist interview:
  • Aml kyc
Interview preparation tips for other job seekers - Should be understand which position applied
Answer only which question asked
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Jan 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (2 Questions)

  • Q1. Career Path and future goals
  • Q2. Reason to leave the last organisation
3

One-on-one Round (2 Questions)

  • Q1. How to handle the irate customers.
  • Q2. Team Lead KRA and achievements.

Interview Preparation Tips

Interview preparation tips for other job seekers - Should prepare yourself well for the roles and responsibilities of a TL and customer and team handling skills.

I applied via Job Portal and was interviewed before Sep 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Interview questions will be inline to the Job description. Must read the JD properly
  • Q2. Decision Making and people management skills are must.

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask the HR / TA for JD and Job responsibilities for preparing for the interview

FIS Interview FAQs

How many rounds are there in FIS Major Incident Manager interview?
FIS interview process usually has 2 rounds. The most common rounds in the FIS interview process are One-on-one Round.
What are the top questions asked in FIS Major Incident Manager interview?

Some of the top questions asked at the FIS Major Incident Manager interview -

  1. What would you do to increase the proc...read more
  2. Questions were related to proc...read more

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FIS Major Incident Manager Salary
based on 8 salaries
₹4.5 L/yr - ₹14.9 L/yr
14% more than the average Major Incident Manager Salary in India
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