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Paytm Team Lead Operations Interview Questions and Answers

Updated 18 Nov 2023

Paytm Team Lead Operations Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What about your previous experience?
  • Q2. How achive your Target?
  • Q3. What about your team management and handling process?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please check experience and education
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Career Path and future goals
  • Q2. Reason to leave the last organisation
Round 3 - One-on-one 

(2 Questions)

  • Q1. How to handle the irate customers.
  • Ans. 

    Handling irate customers involves active listening, empathy, and finding a solution.

    • Remain calm and composed

    • Listen actively to understand their concerns

    • Show empathy and apologize for any inconvenience caused

    • Offer a solution or alternatives to resolve the issue

    • Follow up to ensure customer satisfaction

  • Answered by AI
  • Q2. Team Lead KRA and achievements.

Interview Preparation Tips

Interview preparation tips for other job seekers - Should prepare yourself well for the roles and responsibilities of a TL and customer and team handling skills.

Team Lead Operations Interview Questions Asked at Other Companies

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Q1. What was thr volume of shipment handled per day in previous desig ... read more
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Q2. How do you calculate shrinkage and attrition ?
asked in Flipkart
Q3. Basic work flow of operation from IB(Inbound) to OB(Outbound)
asked in Flipkart
Q4. How to control attrition rate, your 5 years goals, achiements and ... read more
asked in Startek
Q5. How could you manage shrinkage and attrition

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - Aptitude Test 

Proficiency in basic English, computer literacy, and management skills.

Round 2 - HR 

(2 Questions)

  • Q1. What is your expected salary and what are your views on the pay structure?
  • Ans. 

    I expect a competitive salary based on my experience and the responsibilities of the role. I believe in fair pay structure that rewards performance and growth.

    • I expect a salary that reflects my experience and the level of responsibility as a Team Lead Operations.

    • I believe in a fair pay structure that rewards performance, skills, and growth within the company.

    • I am open to discussing salary expectations and negotiating b...

  • Answered by AI
  • Q2. General analysis on team management and operations management
Round 3 - One-on-one 

(2 Questions)

  • Q1. Scenario based questions
  • Q2. What were the end-to-end tasks and responsibilities you managed in your last position?
  • Ans. 

    In my last position, I managed end-to-end tasks and responsibilities related to overseeing daily operations, coordinating team activities, and ensuring efficiency.

    • Coordinating team schedules and assignments

    • Monitoring and optimizing operational processes

    • Handling customer inquiries and resolving issues

    • Training and mentoring team members

    • Analyzing performance metrics and implementing improvements

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Analytical Skills, Team Building Skills, Reasoning Skills

Round 3 - One-on-one 

(1 Question)

  • Q1. Ops Round checking previous experience, roles and responsibilities. Scenario based questions. Better to go with Data and suitable examples on how you contributed for team growth and company growth. Let the...
Round 4 - Team Fit 

(1 Question)

  • Q1. A more detailed interview on your previous roles and responsibilities. Will be tested on various scenarios, be true and honest in your answers always good to say you did not encounter scenarios if you didn...

Interview Preparation Tips

Interview preparation tips for other job seekers - An honest approach with all details backed with data and examples is the only way you can stand out in the interview and leave a good impression on the recruiter.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Star method in daily office issue
  • Ans. 

    The STAR method is a structured approach to answering behavioral interview questions by outlining the Situation, Task, Action, and Result.

    • Situation: Describe the context or background of the issue you faced in the office.

    • Task: Explain the specific task or goal you needed to accomplish.

    • Action: Detail the actions you took to address the issue.

    • Result: Share the outcome of your actions and any lessons learned.

    • Example: Situ...

  • Answered by AI
  • Q2. Fishbone mathod and it's usage in Progress
  • Ans. 

    Fishbone method, also known as Ishikawa diagram, is a visual tool used to analyze root causes of a problem.

    • Fishbone method helps identify potential causes of a problem by categorizing them into different branches on a diagram.

    • It is commonly used in operations management to improve processes and identify areas for improvement.

    • Example: If a manufacturing process is experiencing delays, the Fishbone method can help identi...

  • Answered by AI
  • Q3. Sanctioned country as per UK her majesty
  • Ans. 

    Sanctioned countries by UK her majesty are those subject to restrictions or penalties.

    • Sanctioned countries are those that have been deemed to pose a threat to international peace and security.

    • These countries may face restrictions on trade, financial transactions, or travel.

    • Examples of sanctioned countries include North Korea, Iran, and Syria.

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Aml and it's necessary preparations for a Compliance officer
  • Q2. Kyc and the latest updates
  • Ans. 

    KYC (Know Your Customer) is a process used by financial institutions to verify the identity of their clients and assess potential risks of illegal intentions.

    • KYC is a regulatory requirement for financial institutions to prevent money laundering and terrorist financing.

    • The latest updates in KYC include the use of advanced technology such as biometric verification and digital identity verification.

    • KYC processes may vary ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold enough to face the interview

I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How can you deel with merchens(costumer) ?

Interview Preparation Tips

Interview preparation tips for other job seekers - First I explain prodect benefits and convenc to buy prodect.

I applied via Company Website and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Pl sql Unix api configuration
  • Q2. Routing how to use proxy
  • Ans. 

    Routing through a proxy involves configuring the proxy server to forward requests to the destination server.

    • Configure the proxy server to listen for incoming requests

    • Configure the proxy server to forward requests to the destination server

    • Configure the client to use the proxy server for outgoing requests

    • Use a proxy server to bypass network restrictions or improve performance

    • Examples: Nginx, Apache, Squid

  • Answered by AI
Round 3 - One-on-one 

Interview Preparation Tips

Interview preparation tips for other job seekers - Avoid this company. You can be fired any day without notice.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Coding Test 

Hacker rank long coding questions with questions for python,c++,javascript , data bast related questions

Round 2 - Technical 

(1 Question)

  • Q1. Javascript related some coding questions and some data base related

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well.good luck for your journey, prepare coding

I appeared for an interview before Jan 2021.

Round 1 - Coding Test 

(2 Questions)

Round duration - 90 minutes
Round difficulty - Medium

It was conducted in Hacker rank which consisted of 10 aptitude questions that included C, C++, Java MCQ. 2 programming questions were also given.

  • Q1. 

    Minimum Cost Path Problem Statement

    Given an N x M matrix filled with integers, determine the minimum sum obtainable from a path that starts at a specified cell (x, y) and ends at the top left corner of t...

  • Ans. 

    The problem involves finding the minimum sum path from a specified cell to the top left corner of a matrix.

    • Start from the specified cell and calculate the minimum sum path to reach the top left corner using dynamic programming.

    • Consider the three possible moves: down, right, and down-right diagonal.

    • Keep track of the minimum sum at each cell and update it based on the minimum of the three possible moves.

    • Finally, the mini...

  • Answered by AI
  • Q2. 

    Balanced Parentheses Combinations

    Given an integer N representing the number of pairs of parentheses, find all the possible combinations of balanced parentheses using the given number of pairs.

    Explanati...

  • Ans. 

    Generate all possible combinations of balanced parentheses for a given number of pairs.

    • Use backtracking to generate all possible combinations of balanced parentheses.

    • Keep track of the number of open and close parentheses used in each combination.

    • Recursively generate combinations by adding open parentheses if there are remaining, and closing parentheses if the number of open parentheses is greater than the number of clo...

  • Answered by AI
Round 2 - Face to Face 

(4 Questions)

Round duration - 60 minutes
Round difficulty - Medium

Technical round with questions based on data structures, oops and networking.

  • Q1. 

    Character Counting Challenge

    Create a program that counts and prints the total number of specific character types from user input. Specifically, you need to count lowercase English alphabets, numeric digi...

  • Ans. 

    Create a program to count lowercase alphabets, digits, and white spaces from user input until '$' is encountered.

    • Read characters from input stream until '$' is encountered

    • Count lowercase alphabets, digits, and white spaces separately

    • Print the counts of each character type as three integers separated by spaces

  • Answered by AI
  • Q2. 

    K Largest Elements Problem Statement

    Given an unsorted array containing 'N' integers, you are required to find 'K' largest elements from the array and return them in non-decreasing order.

    Input:

    The fir...
  • Ans. 

    Find K largest elements in an unsorted array and return them in non-decreasing order.

    • Sort the array in non-decreasing order.

    • Return the last K elements of the sorted array.

  • Answered by AI
  • Q3. How can you check whether you have an internet connection on your system?
  • Ans. 

    To check internet connection on a system, you can use various methods like pinging a website or checking network status.

    • Use ping command to check connectivity to a website (e.g. ping www.google.com)

    • Check network status using network settings or command line tools

    • Try accessing a website or online service to verify internet connection

  • Answered by AI
  • Q4. What happens when you type a URL in a web browser?
  • Ans. 

    When you type a URL in a web browser, the browser sends a request to the server hosting the website, which then responds with the necessary files to display the webpage.

    • Browser checks cache for DNS resolution

    • If not found, browser sends a DNS query to resolve the domain name to an IP address

    • Browser establishes a TCP connection with the server

    • Browser sends an HTTP request to the server for the webpage

    • Server processes the...

  • Answered by AI
Round 3 - Face to Face 

(2 Questions)

Round duration - 60 minutes
Round difficulty - Medium

Technical round with questions based on data structures, oops and networking.

  • Q1. 

    Counting Sort Problem Statement

    Ninja is learning about sorting algorithms, specifically those that do not rely on comparisons. Can you help Ninja implement the counting sort algorithm?

    Example:

    Input:
    ...
  • Ans. 

    Implement counting sort algorithm to sort an array of integers without comparisons.

    • Count the frequency of each element in the input array.

    • Calculate the prefix sum of frequencies to determine the position of each element in the sorted array.

    • Place each element in its correct position based on the prefix sum.

    • Time complexity of counting sort is O(n+k), where n is the number of elements and k is the range of input.

    • Example: ...

  • Answered by AI
  • Q2. What are the applications of the Fibonacci series in real life?
  • Ans. 

    The Fibonacci series has applications in various fields such as mathematics, computer science, art, and nature.

    • Used in algorithms for optimization problems and dynamic programming.

    • Found in nature, such as the arrangement of leaves on a stem, the branching of trees, and the spiral shapes of shells.

    • Applied in financial markets for predicting stock prices and analyzing market trends.

    • Utilized in art and design for creating

  • Answered by AI
Round 4 - HR 

Round duration - 30 minutes
Round difficulty - Easy

HR round where the interviewer asked questions to know more about me.

Interview Preparation Tips

Eligibility criteriaAbove 7 CGPAPaypal interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, System Design, Aptitude, OOPSTime required to prepare for the interview - 6 monthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

I appeared for an interview before Jan 2021.

Round 1 - Face to Face 

(2 Questions)

Round duration - 60 minutes
Round difficulty - Easy

I couldn't find an optimal approach to the first question, so she skipped that question and proceeded to next questions. Remaining questions I have answered satisfactorily.

  • Q1. 

    Subset Sum Equal To K Problem Statement

    Given an array/list of positive integers and an integer K, determine if there exists a subset whose sum equals K.

    Provide true if such a subset exists, otherwise r...

  • Ans. 

    Given an array of positive integers and an integer K, determine if there exists a subset whose sum equals K.

    • Use dynamic programming to solve this problem efficiently

    • Create a 2D array to store if a subset with a particular sum exists

    • Iterate through the array and update the 2D array accordingly

    • Check if the value at the end of the iteration is true for the given K

  • Answered by AI
  • Q2. 

    BFS Traversal in a Graph

    Given an undirected and disconnected graph G(V, E) where V vertices are numbered from 0 to V-1, and E represents edges, your task is to output the BFS traversal starting from the ...

  • Ans. 

    BFS traversal in a disconnected graph starting from vertex 0.

    • Implement BFS algorithm to traverse the graph starting from vertex 0.

    • Use a queue to keep track of visited nodes and their neighbors.

    • Ensure to print the traversal sequence in the correct order.

    • Handle disconnected components by checking for unvisited nodes.

    • Follow the BFS approach of exploring neighbors before moving to the next level.

  • Answered by AI
Round 2 - HR 

(1 Question)

Round duration - 60 minutes
Round difficulty - Easy

I told that my strength is problem solving and I can always find a way when there is a bottle-neck. Gave some examples of my experiences while doing my assignments.

  • Q1. 

    Replace Spaces in a String

    Given a string STR consisting of words separated by spaces, your task is to replace all spaces between words with the characters "@40".

    Input:

    The first line contains an integ...
  • Ans. 

    Replace spaces in a string with '@40'.

    • Iterate through each character in the string

    • Replace spaces with '@40'

    • Return the modified string

  • Answered by AI

Interview Preparation Tips

Eligibility criteriaAbove 7 CGPAPaypal interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, System Design, Aptitude, OOPSTime required to prepare for the interview - 6 monthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

Paytm Interview FAQs

How many rounds are there in Paytm Team Lead Operations interview?
Paytm interview process usually has 2-3 rounds. The most common rounds in the Paytm interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Paytm Team Lead Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Paytm. The most common topics and skills that interviewers at Paytm expect are Excel, Operations, Action Plan, Auditing and Banking.

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Paytm Team Lead Operations Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
View more

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Paytm Team Lead Operations Salary
based on 76 salaries
₹4 L/yr - ₹8 L/yr
At par with the average Team Lead Operations Salary in India
View more details

Paytm Team Lead Operations Reviews and Ratings

based on 31 reviews

3.6/5

Rating in categories

3.6

Skill development

2.9

Work-life balance

3.5

Salary

3.1

Job security

3.2

Company culture

3.3

Promotions

3.0

Work satisfaction

Explore 31 Reviews and Ratings
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