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Fidelis Technology Services
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I applied via Naukri.com and was interviewed before Aug 2023. There was 1 interview round.
DHCP is a network protocol that automatically assigns IP addresses to devices on a network. DNS is a system that translates domain names to IP addresses.
DHCP stands for Dynamic Host Configuration Protocol
DHCP assigns IP addresses to devices on a network dynamically
DNS stands for Domain Name System
DNS translates domain names to IP addresses
Example: DHCP assigns IP address 192.168.1.100 to a computer on a network
Example:...
BSOD stands for Blue Screen of Death, a Windows operating system error screen displayed when a system encounters a critical error.
BSOD is a stop error screen that appears when the Windows operating system encounters a system crash or critical error.
It is often caused by hardware failures, driver issues, or software conflicts.
BSOD displays a blue screen with error codes and a message indicating the cause of the crash.
Co...
A static IP is a fixed IP address assigned to a computer or device that does not change over time.
Static IP addresses are manually configured by a network administrator.
They are used for devices that need to have a consistent address for remote access or hosting services.
Examples include servers, printers, and network equipment.
Static IPs are less common than dynamic IPs, which are assigned by a DHCP server.
The system typically restarts multiple times during an OS installation process.
System may restart multiple times to complete different stages of the installation process
Restarting allows for necessary updates and configurations to take effect
Examples include Windows OS installations which may require several restarts
Yes, I have over 3 years of experience in customer support roles.
Worked as a customer support representative for a software company
Handled technical support inquiries and resolved issues over the phone and via email
Received positive feedback from customers for my excellent communication and problem-solving skills
I applied via Recruitment Consulltant and was interviewed in Sep 2021. There were 2 interview rounds.
The latest version of Windows is Windows 11.
Windows 11 was released on October 5, 2021.
It includes new features such as a redesigned Start menu and improved virtual desktops.
It also has higher system requirements than previous versions of Windows.
Windows 10 will continue to receive support until 2025.
The latest server in today's market is the Dell EMC PowerEdge R740xd.
The Dell EMC PowerEdge R740xd has up to 24 NVMe drives and supports up to 3TB of memory.
It also has dual Intel Xeon Scalable processors and supports up to 6 PCIe 3.0 slots.
Other latest servers include the HPE ProLiant DL380 Gen10 and the Lenovo ThinkSystem SR650.
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Technical support refers to providing assistance and troubleshooting for technical issues related to hardware, software, or other technology.
Assisting users with hardware and software issues
Troubleshooting technical problems
Providing guidance on how to use technology effectively
Resolving network connectivity issues
Offering support for system upgrades and installations
Troubleshooting is the process of identifying, diagnosing, and resolving technical issues or problems.
Identifying the issue or problem
Gathering information and data related to the issue
Analyzing the information to determine possible causes
Testing and implementing solutions to resolve the issue
Verifying that the issue has been resolved
Troubleshooting steps involve identifying the issue, gathering information, isolating the problem, implementing a solution, and testing the solution.
Identify the issue reported by the user
Gather information about the issue such as error messages or recent changes
Isolate the problem by narrowing down possible causes
Implement a solution based on the identified cause
Test the solution to ensure the issue is resolved
The aim of an organization is to achieve its goals and objectives, fulfill its mission, and provide value to its stakeholders.
To achieve its goals and objectives
To fulfill its mission
To provide value to its stakeholders
I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.
TCP stands for Transmission Control Protocol, a core protocol of the Internet protocol suite. It ensures reliable and ordered delivery of data.
TCP is a connection-oriented protocol that provides reliable communication between devices on a network.
If my system is under a Trojan attack, the first step I would take is to disconnect the infected system from the network to prevent further spread of the malware.
OST (Offline ...
I applied via Recruitment Consulltant and was interviewed before Oct 2023. There were 2 interview rounds.
OST is an offline Outlook data file used by Exchange Server, while PST is a personal storage file used by Outlook for POP3, IMAP, and web-based mail accounts.
OST is used by Exchange Server to store a copy of mailbox data on the local computer.
PST is used by Outlook to store emails, contacts, calendar items, and other data for POP3, IMAP, and web-based mail accounts.
OST files are synchronized with the Exchange Server wh...
OS manages the overall operation of a computer system, while Device Manager manages hardware devices connected to the system.
OS controls the overall operation of a computer system, including managing resources, running applications, and providing user interface.
Device Manager is a component of the OS that manages hardware devices connected to the system, allowing users to view and control device settings.
Examples: Wind...
I have a Bachelor's degree in Computer Science and 3 years of experience in desktop support.
Bachelor's degree in Computer Science
3 years of experience in desktop support
I have 5 years of experience in Desktop Support roles.
5 years of experience in providing technical support for desktop systems
Proficient in troubleshooting hardware and software issues
Experience in setting up and configuring computer systems
Familiarity with operating systems such as Windows and macOS
Strong communication and customer service skills
My preferred salary is negotiable based on the responsibilities and benefits offered.
Salary expectations are based on industry standards and cost of living in the area
Consider the benefits package offered in addition to base salary
Open to discussing salary range based on responsibilities and growth opportunities
I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.
IP stands for Internet Protocol. It is a unique numerical address assigned to each device connected to a computer network.
IP is used to identify and locate devices on a network.
There are two versions of IP: IPv4 and IPv6.
IPv4 uses a 32-bit address and is the most widely used version.
IPv6 uses a 128-bit address and provides a larger address space.
Examples of IP addresses: 192.168.0.1 (IPv4) and 2001:0db8:85a3:0000:0000:
posted on 26 May 2024
I applied via Naukri.com and was interviewed before May 2023. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Nov 2022. There were 3 interview rounds.
Yes, I am comfortable with flexi shifts.
I am willing to work flexible hours to ensure smooth operations.
I understand the importance of being available during peak hours.
I have experience working in shifts and can adapt to changing schedules.
I am committed to meeting the needs of the team and the organization.
Outlook is a personal information manager and email client developed by Microsoft. Outlook 365 is a cloud-based subscription service of Outlook.
Outlook is a software application used for managing personal information such as emails, calendars, contacts, and tasks.
It allows users to send, receive, and organize emails from multiple email accounts.
Outlook provides features like calendar management, task tracking, note-tak...
Client OS is used by end-users to interact with the computer while Server OS is used to manage resources and provide services to clients.
Client OS is designed for personal computers and laptops, such as Windows 10, macOS, and Ubuntu.
Server OS is designed for servers, such as Windows Server, Linux Server, and Unix.
Client OS provides a graphical user interface (GUI) for end-users to interact with the computer, while Serv...
I applied via Naukri.com and was interviewed before Dec 2022. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Aug 2022. There were 4 interview rounds.
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Rating in categories
Desktop Support Engineer
100
salaries
| ₹1.5 L/yr - ₹3.1 L/yr |
Network Engineer
48
salaries
| ₹2.5 L/yr - ₹7.3 L/yr |
Application Support Engineer
42
salaries
| ₹2.4 L/yr - ₹5.4 L/yr |
Technical Support Engineer
34
salaries
| ₹2.1 L/yr - ₹5.1 L/yr |
Talent Acquisition Executive
31
salaries
| ₹2.1 L/yr - ₹4.4 L/yr |
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