Fidelis Technology Services IT Technician Interview Questions and Answers

Q1. What is your experience
View 1 more answer
Q2. Are u comfortable with flexi shifts
Ans. 
Yes, I am comfortable with flexi shifts.
• I am willing to work flexible hours to ensure smooth operations.

• I understand the importance of being available during peak hours.

• I have experience working in shifts and can adapt to changing schedules.

• I am committed to meeting the needs of the team and the organization.
Answered by AI
Add your answer

Q1. What is outlook and outlook 365
Ans. 
Outlook is a personal information manager and email client developed by Microsoft. Outlook 365 is a cloud-based subscription service of Outlook.
• Outlook is a software application used for managing personal information such as emails, calendars, contacts, and tasks.

• It allows users to send, receive, and organize emails from multiple email accounts.

• Outlook provides features like calendar management, task tracking, note-tak...read more
Answered by AI
View 1 more answer
Q2. What is client and server os
Ans. 
Client OS is used by end-users to interact with the computer while Server OS is used to manage resources and provide services to clients.
• Client OS is designed for personal computers and laptops, such as Windows 10, macOS, and Ubuntu.

• Server OS is designed for servers, such as Windows Server, Linux Server, and Unix.

• Client OS provides a graphical user interface (GUI) for end-users to interact with the computer, while Serv...read more
Answered by AI
Add your answer

Q1. What is the IP and types version
Ans. 
IP stands for Internet Protocol. It is a unique numerical address assigned to each device connected to a computer network.
• IP is used to identify and locate devices on a network.

• There are two versions of IP: IPv4 and IPv6.

• IPv4 uses a 32-bit address and is the most widely used version.

• IPv6 uses a 128-bit address and provides a larger address space.

• Examples of IP addresses: 192.168.0.1 (IPv4) and 2001:0db8:85a3:0000:0000:
Answered by AI
Add your answer

Q1. About your Introduction, experience
Add your answer

Q1. Basic Education, full experience and current job responsibilities
Add your answer

Q1. What is tcp in network? If your system in under Trojan attack then, what will be the first step you will do?? Difference between the ost and pst.
Ans. 
TCP stands for Transmission Control Protocol, a core protocol of the Internet protocol suite. It ensures reliable and ordered delivery of data.
• TCP is a connection-oriented protocol that provides reliable communication between devices on a network.

• If my system is under a Trojan attack, the first step I would take is to disconnect the infected system from the network to prevent further spread of the malware.

• OST (Offline ...read more
Answered by AI
Add your answer

Q1. Self introduction and formal hr questions
Add your answer

Women's empowerment

Q1. Networking and badics
Add your answer

Q1. Tell me something about yourself.
Ans. 
I am a highly skilled and experienced Desktop Support Engineer with a passion for solving technical issues and providing excellent customer service.
• I have a Bachelor's degree in Computer Science and 5 years of experience in desktop support.

• I am proficient in troubleshooting hardware and software issues, including operating systems, applications, and network connectivity.

• I have a strong knowledge of Active Directory, Mi...read more
Answered by AI
View 3 more answers
Q2. Explain What is domain ?
Ans. 
A domain is a group of computers and devices on a network that are administered as a unit with common rules and procedures.
• A domain is a logical grouping of network resources such as computers, printers, and servers.

• It allows for centralized management of users, computers, and security policies.

• Domains are typically used in business environments to provide a secure and organized network infrastructure.

• An example of a d...read more
Answered by AI
View 1 more answer
Q3. Different types of RAM.
Ans. 
Different types of RAM include DDR, DDR2, DDR3, DDR4, and SDRAM.
• DDR (Double Data Rate) RAM is the most common type used in desktop computers.

• DDR2 RAM is an older version with slower speeds compared to DDR3 and DDR4.

• DDR3 RAM is faster and more power-efficient than DDR2.

• DDR4 RAM is the latest standard, offering higher speeds and larger capacities.

• SDRAM (Synchronous Dynamic Random Access Memory) is an older type used in o
Answered by AI
View 1 more answer
Q4. How to take data backup?
Ans. 
Data backup can be taken using various methods depending on the type of data and storage medium.
• Identify the type of data and storage medium

• Choose a backup method such as full, incremental or differential

• Select a backup location such as external hard drive, cloud storage or tape drive

• Schedule regular backups to ensure data is up-to-date

• Test the backup to ensure it can be restored in case of data loss
Answered by AI
Add your answer
Q5. How to install operating system?
Ans. 
To install an operating system, you need to boot from a bootable media and follow the installation wizard.
• Create a bootable media (USB, DVD, etc.) with the operating system image

• Insert the bootable media into the computer and restart it

• Press the key to enter the boot menu (usually F12 or Del)

• Select the bootable media from the list of boot devices

• Follow the installation wizard and choose the installation options (langua...read more
Answered by AI
View 1 more answer
Q6. What is BSOD error in windows?
Ans. 
BSOD stands for Blue Screen of Death. It is an error screen displayed on Windows operating systems when a fatal system error occurs.
• BSOD is a critical error that causes the computer to crash and display a blue screen with error codes.

• It is usually caused by hardware or software issues, such as faulty drivers, incompatible software, or hardware failures.

• BSOD can prevent the computer from booting up properly and may requ...read more
Answered by AI
View 8 more answers

Q1. What salary are you expecting?
Ans. 
I am expecting a salary that is competitive and reflective of my skills and experience in desktop support engineering.
• I am looking for a salary that aligns with industry standards and the responsibilities of the role.

• I have researched the average salary range for desktop support engineers in this location.

• I am open to negotiation based on the overall compensation package, including benefits and opportunities for growth...read more
Answered by AI
View 1 more answer

Q1. What is active directory ? Role of DNS server ? Difference between RAM & ROM ? Knowledge on installation of various softwares and Drivers ? Layers of OSI model ? TCP/IP Configuration ? Knowledge on various...read more
Ans. 
The interview questions cover a wide range of topics including Active Directory, DNS, RAM, ROM, OSI model, networking devices, LAN/WAN/MAN/PAN troubleshooting, Outlook and Lotus Notes configuration, data backup and recovery, BSOD troubleshooting, and command prompt basics.
• Active Directory is a Microsoft service that manages network resources and user accounts.

• DNS server translates domain names into IP addresses.

• RAM is ...read more
Answered by AI
View 1 more answer
Q2. Self introduction. Roles and responsibilities of previous organization
Add your answer

Q1. Previous company experience ! Salary expectation ! Notice period if any !
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. Past Experiences what you done in last company and why you want to join 3i Infotech
Add your answer

Q1. What is Domain and how System is added to domain
Ans. 
A domain is a network of computers and devices that are managed as a single entity.
• A domain is a collection of computers and devices that share a common security and administration policy.

• A domain controller is a server that manages the security and authentication of users and computers in the domain.

• To add a system to a domain, the system must be configured to use the domain controller as its primary DNS server and th...read more
Answered by AI
View 2 more answers
Q2. What is Active Directory
Ans. 
Active Directory is a Microsoft service that manages network resources and user accounts.
• It is used to authenticate and authorize users and computers in a Windows domain network.

• It stores information about users, groups, computers, and other network objects.

• It provides a centralized location for managing network resources and security policies.

• It allows administrators to delegate administrative tasks to specific users ...read more
Answered by AI
Add your answer