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Fabindia

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4.0

based on 1.1k Reviews

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Fabindia Customer Care Executive Interview Questions and Answers

Updated 30 Jun 2024

Fabindia Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 30 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Give your intro
    • Add your answer
  • Q2. What is 360 degree apraisal
  • Ans. 

    360 degree appraisal is a performance evaluation method that involves feedback from multiple sources.

    • Involves feedback from supervisors, peers, subordinates, and sometimes even customers

    • Provides a comprehensive view of an employee's performance and behavior

    • Helps in identifying strengths and areas for improvement

    • Encourages self-awareness and development

    • Used for performance reviews, promotions, and training purposes

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Top trending discussions

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Interview Tips & Stories
2w
heartwarmingracoon
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·
works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Metro Cash & Carry user image Anonymous

posted on 10 Feb 2022

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 2 - Case Study 

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes
I can't to that and nice u smiling 😊

And customer are polite talk
And gud behaved

Customer Care Executive Interview Questions & Answers

Cex Webuy Entertainment user image Anonymous

posted on 24 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Why are you looking for a change?
    • Add your answer
  • Q2. What are your strengths and weaknesses?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
Round 2 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 3 - One-on-one 

(1 Question)

  • Q1. Email writing Aptitude Motivational
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice company with friendly colleagues

Customer Care Executive Interview Questions & Answers

Vijay Sales user image Anonymous

posted on 4 May 2021

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Normal questions like tell me about your self and general questions.
    • Add your answer
  • Q2. How you see yourself in the company?
    • Add your answer
  • Q3. How much salary you desire?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer in a decent manner.
Wear formal attire.

Customer Service Associate Interview Questions & Answers

Marks & Spencer user image Anonymous

posted on 2 Apr 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

How will you work on sales?

Round 3 - Case Study 

Asking questions about how to attend different types of customers, should know completely details of KPI in retail industry nn

Round 4 - HR 

(2 Questions)

  • Q1. Questions on retail KPI
    • Add your answer
  • Q2. Questions on daily basis works
    • Add your answer
Round 5 - One-on-one 

(2 Questions)

  • Q1. How much salary you are expecting?
    • Add your answer
  • Q2. When to be starting joining process will be good for you?
  • Ans. 

    I am available to start the joining process immediately.

    • I am ready to start as soon as possible

    • I can begin within the next week

    • I am flexible with the start date

    • Answered by AI
    Add your answer

Customer Service Associate Interview Questions & Answers

Target user image Anonymous

posted on 25 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude and english

Round 2 - Aptitude Test 

Simulation about chats and situational questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Everything about experiences and situations
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Personal Life and about the company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in your skills

Customer Service Executive Interview Questions & Answers

Tesco user image Anonymous

posted on 13 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Assessment 

(2 Questions)

  • Q1. Reason for leaving previous company
    • Add your answer
  • Q2. How would you deal with high rated customer
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and slightly honest

Customer Service Executive Interview Questions & Answers

Landmark Group user image Anonymous

posted on 1 Apr 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your 1st priority
    • Add your answer

Interview Preparation Tips

Topics to prepare for Landmark Group Customer Service Executive interview:
  • Employee Relations
  • Employee Engagement
  • Employee Grievances
Interview preparation tips for other job seekers - My total experience is bad for landmark jeep

Customer Service Associate Interview Questions & Answers

Reliance Fresh user image Anonymous

posted on 18 Aug 2021

Interview Questionnaire 

11 Questions

  • Q1. Some queries l will ask my management
    • Add your answer
  • Q2. Any illegal
    • Add your answer
  • Q3. Clarified my suggestion
    • Add your answer
  • Q4. How will I manage
    • Add your answer
  • Q5. How can solve the problem
  • Ans. 

    To solve a problem, identify the root cause and find a solution that addresses it.

    • Listen to the customer and understand their issue

    • Identify the root cause of the problem

    • Brainstorm potential solutions

    • Evaluate the potential solutions and choose the best one

    • Implement the solution and follow up with the customer to ensure satisfaction

    • Answered by AI
    Add your answer
  • Q6. When you get good decision
    • Add your answer
  • Q7. What should nessasry needs in people
  • Ans. 

    People skills, empathy, patience, problem-solving, communication, and adaptability are necessary needs in customer service associates.

    • Strong people skills to build rapport with customers

    • Empathy to understand and address customer concerns

    • Patience to handle difficult customers and situations

    • Problem-solving skills to find solutions to customer issues

    • Effective communication to convey information clearly and concisely

    • Adapta...

    • Answered by AI
    Add your answer
  • Q8. Then how could will manage
    • Add your answer
  • Q9. Peple and management relationship
    • Add your answer
  • Q10. Consumer and management relationship
    • Add your answer
  • Q11. Public demands
    • Add your answer

Customer Service Executive Interview Questions & Answers

Wellness Forever Medicare user image Anonymous

posted on 9 Mar 2021

I applied via Walk-in

Interview Questionnaire 

2 Questions

  • Q1. Composition Of Running Products such as Jalra galvus, eptoin.
    • Add your answer
  • Q2. Give Name Of Any 10 pharama Company And 10 products of each One
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be In Proper Grooming Standards
Shave or Trimmed Properly
Formals And Shoes
More about working at Fabindia

Fabindia Interview FAQs

How many rounds are there in Fabindia Customer Care Executive interview?
Fabindia interview process usually has 1 rounds. The most common rounds in the Fabindia interview process are HR.
How to prepare for Fabindia Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Fabindia. The most common topics and skills that interviewers at Fabindia expect are Customer Service, CRM, Communication Skills, Customer Handling and Domestic BPO.

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Fabindia Interviews By Designations

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Fabindia Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Fabindia Customer Care Executive Salary
based on 11 salaries
₹1.9 L/yr - ₹4 L/yr
14% more than the average Customer Care Executive Salary in India
View more details

Fabindia Customer Care Executive Reviews and Ratings

based on 8 reviews

4.1/5

Rating in categories

4.0

Skill development

3.8

Work-life balance

3.2

Salary

4.2

Job security

4.4

Company culture

3.4

Promotions

4.4

Work satisfaction

Explore 8 Reviews and Ratings
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