Fabindia Customer Relationship Executive Interview Questions and Answers

My sales will contribute to the company's growth by increasing revenue and expanding the customer base.

• I have a proven track record of exceeding sales targets and bringing in new business.

• I will identify new opportunities for growth and work closely with the marketing team to develop effective strategies.

• I will build strong relationships with customers and provide excellent customer service to ensure repeat business.

• I ...read more

Situational example of how you handled a difficult customer

• Listen actively to understand their concerns

• Empathize with their situation

• Offer solutions that meet their needs

• Remain calm and professional

• Follow up to ensure their satisfaction

To control shrinkage in a retail store, implement strict inventory management, enhance security measures, and train employees on loss prevention.

• Implement strict inventory management practices such as regular stock counts and audits

• Enhance security measures by installing surveillance cameras, alarm systems, and anti-theft devices

• Train employees on loss prevention techniques like proper cash handling, identifying shopli...read more