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I applied via Referral
I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.
Customers are individuals or businesses who purchase goods or services from a company.
Customers are the lifeblood of a business, as they provide revenue and feedback.
Building strong relationships with customers is crucial for long-term success.
Understanding customer needs and preferences helps in providing better products and services.
Customer satisfaction is key to retaining customers and attracting new ones.
Effective...
I would listen to their concerns, empathize with them, apologize for the inconvenience, and offer a solution to resolve the issue.
Listen actively to understand the customer's concerns
Empathize with the customer and acknowledge their feelings
Apologize for the inconvenience caused
Offer a solution to resolve the issue, such as a refund, replacement, or discount
Follow up with the customer to ensure their satisfaction
I applied via Referral and was interviewed before Sep 2022. There were 2 interview rounds.
ExpertCallers interview questions for popular designations
I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 2 interview rounds.
I applied via Recruitment Consultant and was interviewed before Jul 2020. There were 6 interview rounds.
I applied via Indeed and was interviewed in Sep 2020. There was 1 interview round.
The duration of ExpertCallers interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 5 interviews
Interview experience
based on 207 reviews
Rating in categories
Client Relationship Officer
123
salaries
| ₹1.9 L/yr - ₹4.5 L/yr |
Patrolling Officer
98
salaries
| ₹1.4 L/yr - ₹3 L/yr |
Quality Analyst
35
salaries
| ₹1.8 L/yr - ₹4.5 L/yr |
Team Lead
30
salaries
| ₹3 L/yr - ₹5.5 L/yr |
System Administrator
29
salaries
| ₹2 L/yr - ₹3.7 L/yr |
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