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Experis IT Desktop Support Executive Interview Questions and Answers

Updated 4 May 2020

Experis IT Desktop Support Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed in Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. We should prepare all desktop support and system admin questions including ticketing tool software... Basic knowledge of ms office 365 , ms outlook, networking., data back up and recovery. Basic knowledge ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Note : they are taking 3 round of interview,
1 telephonic,
2 face to face 2 round 45 minutes
Last call from Hr department regarding salary process and joining.
Good communication skills must verbal and written.

Interview questions from similar companies

I appeared for an interview in May 2019.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What is the AD?
  • Ans. 

    AD stands for Active Directory, a directory service developed by Microsoft for Windows domain networks.

    • AD is used to store information about objects on a network, such as computers, users, groups, and resources.

    • It allows administrators to manage and secure resources within a network.

    • AD provides authentication and authorization services, allowing users to access resources based on their permissions.

    • Examples of AD featur...

  • Answered by AI
  • Q2. What will you do if your laptop got crashed?
  • Ans. 

    I would first try to restart the laptop and check for any error messages. If that doesn't work, I would attempt to boot into safe mode or use recovery options.

    • Attempt to restart the laptop and check for any error messages

    • Try to boot into safe mode

    • Use recovery options such as system restore or startup repair

    • If necessary, seek assistance from IT support team

  • Answered by AI
  • Q3. What is the DNS ?
  • Ans. 

    DNS stands for Domain Name System. It is a system that translates domain names to IP addresses.

    • DNS is like a phone book for the internet, translating domain names (like google.com) to IP addresses (like 172.217.7.238).

    • It helps users access websites by typing in easy-to-remember domain names instead of complex IP addresses.

    • DNS servers store records of domain names and their corresponding IP addresses, allowing for effic

  • Answered by AI
Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. How much experience do you have overall?
  • Q3. What is DHCP ?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices on a network.

    • Automatically assigns IP addresses to devices on a network

    • Helps in managing and organizing IP addresses efficiently

    • Reduces the need for manual configuration of IP addresses

    • Ensures that each device on the network has a unique IP address

    • Example: When a new device connects to a netw

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with your basic and confident answers ,give all the answers with you confident

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What is the OS?
  • Ans. 

    OS stands for Operating System, which is a software that manages computer hardware and provides common services for computer programs.

    • OS stands for Operating System

    • It is a software that manages computer hardware

    • It provides common services for computer programs

    • Examples include Windows, macOS, Linux, and Unix

  • Answered by AI
  • Q2. What is the IP address?
  • Ans. 

    An IP address is a unique numerical label assigned to each device connected to a computer network.

    • IP address stands for Internet Protocol address.

    • It consists of four sets of numbers separated by periods.

    • Example: 192.168.1.1

  • Answered by AI
  • Q3. How do you handle the pressure situation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. Configuration outlook
  • Q2. How to install windows
  • Ans. 

    To install Windows, you need to boot from the installation media and follow the on-screen instructions.

    • Insert the Windows installation media (USB or DVD) into the computer.

    • Restart the computer and boot from the installation media.

    • Follow the on-screen instructions to select language, time format, and keyboard layout.

    • Choose 'Custom installation' to select the drive where you want to install Windows.

    • Wait for the installat...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn everything to as Desktop support engineer work experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. What is DHCP.
  • Ans. 

    DHCP (Dynamic Host Configuration Protocol) automates IP address assignment in networks, simplifying device connectivity.

    • DHCP assigns IP addresses dynamically, reducing manual configuration.

    • It operates on a client-server model, where clients request IPs from a DHCP server.

    • DHCP can provide additional network configuration, such as subnet mask and default gateway.

    • Example: A laptop connects to Wi-Fi and receives an IP addr...

  • Answered by AI
  • Q2. How to transfer data.
  • Ans. 

    Data transfer involves moving data between devices or networks using various methods and protocols.

    • Use USB drives for direct file transfers between computers.

    • Utilize cloud storage services like Google Drive or Dropbox for remote access.

    • Employ file transfer protocols (FTP) for transferring files over the internet.

    • Leverage network sharing to access files on another computer within the same network.

    • Use email attachments f

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - In NOIDA location.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. The first round has its myself and basic troubleshooting applications and related desktop issues.
Round 3 - Technical 

(2 Questions)

  • Q1. He is asking for trouble shooting desktop issues and onsite managing infra structure related to Desktop.
  • Q2. How to installation of application and microsoft related issues. The application of clients using the application for our end the review.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good knowledge learn to skills and experience base to maintain to your infra .

I applied via Naukri.com and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Flexibility towards night shifts
  • Ans. 

    I am flexible towards night shifts and can adjust my schedule accordingly.

    • I have experience working night shifts and understand the importance of being available for the job.

    • I am willing to adjust my personal schedule to accommodate night shifts.

    • I understand that night shifts may be necessary in certain industries and am prepared to work them if required.

  • Answered by AI
  • Q2. Subject matter expertise over the post advertised
  • Q3. Past experiences
  • Q4. Do you think the past experience and the current opening are similar? If yes, then what is the similarity? If not, then what are the differences?

Interview Preparation Tips

Interview preparation tips for other job seekers - The major part of the interview is undertaken by the client which is mostly an overseas entity. So the focus must be on to impress the client.

I applied via Naukri.com and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. About the technology and personality management
  • Q2. Understand the questions and answer them detailly
  • Q3. You will encounter questions about the scenarios you face in the career and of what to choose
  • Q4. You can answer with confidence along with your own mentality

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident maintain peace in mind and answer honestly with your own vision

I applied via Naukri.com and was interviewed in Jun 2019. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Software manual testing related questions..retesting, regression testing, types of testing, domain
  • Q2. Stlc, sdlc, retesting, regression testing, Writing test cases

Interview Preparation Tips

Interview preparation tips for other job seekers - Clear testing basic concepts,domain knowledge in which you are working.

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Experis IT Desktop Support Executive Salary
based on 10 salaries
₹2.4 L/yr - ₹3.2 L/yr
6% more than the average Desktop Support Executive Salary in India
View more details

Experis IT Desktop Support Executive Reviews and Ratings

based on 4 reviews

2.9/5

Rating in categories

2.9

Skill development

1.7

Work-life balance

2.3

Salary

1.7

Job security

2.3

Company culture

2.3

Promotions

2.9

Work satisfaction

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