EXL Service Product Consultant Interview Questions and Answers

I have experience in technical roles such as software development, quality assurance, and technical support.

• Software development - experience in coding, testing, and debugging software applications

• Quality assurance - ensuring products meet quality standards through testing and analysis

• Technical support - providing assistance to customers with technical issues and troubleshooting

I have over 5 years of experience in client facing roles, including conducting product demonstrations and providing technical support.

• Conducted product demonstrations for potential clients

• Provided technical support to existing clients

• Managed client relationships and addressed any concerns or issues

• Collaborated with sales team to understand client needs and preferences

I have strong communication, problem-solving, and analytical skills.

• Strong communication skills - able to effectively convey information to others

• Problem-solving skills - adept at identifying and resolving issues

• Analytical skills - able to analyze data and make informed decisions

Yes, I have extensive experience using Salesforce for managing customer relationships and sales processes.

• Managed customer data and interactions using Salesforce CRM

• Created and customized reports and dashboards to track sales performance

• Trained sales teams on how to use Salesforce effectively