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Exela Technologies Customer Service Executive Interview Questions and Answers

Updated 6 Jan 2023

Exela Technologies Customer Service Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Basic HR questions and typing test
  • Q2. Tell me about your self
  • Q3. Why want to join the job
  • Q4. Salary expectations for the job

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are freshers and undergraduate go on for the interview

Customer Service Executive Jobs at Exela Technologies

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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(5 Questions)

  • Q1. Why do you wanna join here
  • Q2. What the special quality do you have related this field.
  • Q3. Tell me about your self and what the special skills do you have
  • Q4. Tell about celebi aviation role for customer service executive
  • Q5. Where you be working continoulsy over here.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(5 Questions)

  • Q1. Why do you wanna join here
  • Q2. What the special quality do you have related this field.
  • Q3. Tell me about your self and what the special skills do you have
  • Q4. Tell about celebi aviation role for customer service executive
  • Q5. Where you be working continoulsy over here.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Assignment 

Online assessment that you have to do before the actual interview

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient when dealing with customers

  • Answered by AI
  • Q2. Why did you leave your past job
  • Ans. 

    Seeking new challenges and growth opportunities

    • Desire for career advancement

    • Looking for a new challenge

    • Seeking growth opportunities

    • Company restructuring led to role changes

  • Answered by AI
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

First round was resume shortlisting
Second was group discussion round you will be given some topics like social media, sports etc prepare some general topics before going to interview
If you clear both the above mentioned round and things goes well you will be called after 2-3 days for virtual round with the manager

Round 2 - Communication skills 

(1 Question)

  • Q1. GD question say something on social media, sports etc

Exela Technologies Interview FAQs

How many rounds are there in Exela Technologies Customer Service Executive interview?
Exela Technologies interview process usually has 2 rounds. The most common rounds in the Exela Technologies interview process are Resume Shortlist and HR.
How to prepare for Exela Technologies Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Exela Technologies. The most common topics and skills that interviewers at Exela Technologies expect are Customer Service, Communication Skills, Handling Customer Queries and Renewals.

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Exela Technologies Customer Service Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
View more
Exela Technologies Customer Service Executive Salary
based on 115 salaries
₹1.1 L/yr - ₹3.5 L/yr
29% less than the average Customer Service Executive Salary in India
View more details

Exela Technologies Customer Service Executive Reviews and Ratings

based on 38 reviews

3.5/5

Rating in categories

3.0

Skill development

3.2

Work-life balance

2.6

Salary

3.2

Job security

3.0

Company culture

2.5

Promotions

3.0

Work satisfaction

Explore 38 Reviews and Ratings
Customer Service Executive - VIP Service

Mumbai,

Navi Mumbai

+1

1-6 Yrs

₹ 1.2-2.27 LPA

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