Examity E Support Officer Interview Questions and Answers

Q1. Who is a good customer Service executive?
Ans. 
A good customer service executive is someone who is empathetic, patient, knowledgeable, and proactive in solving customer issues.
• Empathetic - able to understand and relate to customers' feelings and concerns

• Patient - able to remain calm and composed, even in challenging situations

• Knowledgeable - has a deep understanding of the product or service being offered

• Proactive - takes initiative to address customer issues befor
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Q2. What qualities a good customer Service executive must possess?
Ans. 
A good customer service executive must possess strong communication skills, empathy, patience, problem-solving abilities, and a positive attitude.
• Strong communication skills to effectively interact with customers and colleagues

• Empathy to understand and address customer concerns

• Patience to handle difficult situations and irate customers calmly

• Problem-solving abilities to resolve issues efficiently

• Positive attitude to ma...read more
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I have completed a test related to communication.

Q1. Business development manager conduct an interview to assess our abilities
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Q1. Salary discussion and work experience
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Q2. Expected Salary
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Q1. Questions from your bachelor's degree
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Q2. Questions from mechanical engineering
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Q1. Questions from your work background
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Q1. Duties and responsibilities of a civil engineer
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Q2. Mix ratio of cement and explain the process
Ans. 
Mix ratio of cement is the proportion of cement, sand, and water used to make concrete.
• The most common mix ratio for cement is 1:2:3, which means one part cement, two parts sand, and three parts water.

• The mix ratio can vary depending on the strength and durability required for the concrete.

• The process involves mixing the dry ingredients (cement and sand) together, adding water gradually, and mixing until a uniform cons...read more
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