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ESAF Small Finance Bank Gold Loan Officer Interview Questions and Answers

Updated 4 Jul 2024

ESAF Small Finance Bank Gold Loan Officer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(6 Questions)

  • Q1. Gold loan audit queries and clear timely. Good business and good customer service
  • Q2. All Staff Work customer service and Bank benefits interst rates saving accounts.
  • Q3. Gold check and acit tesat and properly
  • Q4. Customer response and clear company rules.
  • Q5. Branch bank retail details branch operations and others..
  • Q6. Number of customer aset casa values
  • Ans. 

    The number of customer assets and casa values are important metrics for a Gold Loan Officer to assess the financial stability and potential loan amount for customers.

    • Customer assets refer to the total value of assets owned by a customer, including properties, investments, and savings accounts.

    • CASA values stand for Current Account Savings Account values, which indicate the amount of money held in a customer's current an...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please work all Staff customer service automatically business and Growth company good position.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What interests you about this job?
  • Q2. What motivates you to apply for this position?
Round 2 - BM 

(2 Questions)

  • Q1. Are you adequately qualified to work here?
  • Q2. How do you come from home to Bank ?
Round 3 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. On which date did you join?

Interview Preparation Tips

Interview preparation tips for other job seekers - There is nothing to say; everything is good.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction

I applied via Referral and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Online test after the interview

Round 3 - Face to Face interview 

(4 Questions)

  • Q1. Why did you choose CSB?
  • Q2. What are the Gold Appraising methods? Any experience in NBFC or in Banks?
  • Ans. 

    Gold appraising methods include XRF, fire assay, and acid test. Experience in NBFC or banks is preferred.

    • XRF (X-ray fluorescence) method uses a handheld device to analyze the purity of gold

    • Fire assay involves melting the gold and analyzing the resulting liquid for purity

    • Acid test involves applying nitric acid to the gold to determine its purity based on the reaction

    • Experience in NBFC or banks is preferred as it involve...

  • Answered by AI
  • Q3. Which are the methods used in your previous job to attract customers?
  • Q4. Any marketing and sales experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - First they will explain the job as it consists 80% operations and 20 % sales. But in reality, you have lot of operations work and responsibilities. But you also need to do sales and marketing 😥
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Gold appraisal test
  • Q2. Gold bond writing test

Interview Preparation Tips

Interview preparation tips for other job seekers - Employment final decision
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Work with femily details
  • Ans. 

    The question is asking about working with family details in the context of a gold loan executive role.

    • Discuss the importance of understanding and documenting family details of customers applying for gold loans

    • Explain how family details can help in assessing the credibility and repayment capacity of the borrower

    • Mention the need for maintaining confidentiality and privacy of family information

    • Provide examples of how fami...

  • Answered by AI
  • Q2. My femily details and education
Round 2 - Aptitude Test 

Work in sales department details

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self Intro , Product Details
  • Q2. Discussion with Hr

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. Tell me about yourself.
  • Q5. Where do you see yourself in 5 years?
  • Q6. Any chance of office work for you
Round 2 - Group Discussion 

Gold loan officer.

Interview Preparation Tips

Topics to prepare for AU Small Finance Bank Gold Loan Officer interview:
  • Any loan officer
Interview preparation tips for other job seekers - Gold loan officer
Every day and time my interview

I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How to handle protfolio and how apprice gold and npa
  • Ans. 

    To handle portfolio, one must regularly monitor and assess the value of gold and effectively manage non-performing assets (NPA).

    • Regularly monitor the value of gold in the portfolio

    • Assess the quality and quantity of gold in the portfolio

    • Implement risk management strategies to mitigate potential losses

    • Maintain a proactive approach in identifying and addressing NPAs

    • Work closely with customers to understand their financial...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - U have gold experience and speak bold and Truth
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Ask gold rates and gold loan types

Round 2 - Aptitude Test 

Aptitude test 10 question answered 10questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Help the job seekers in your life stay motivated by continually celebrating with effective yet inexpensive things.

ESAF Small Finance Bank Interview FAQs

How many rounds are there in ESAF Small Finance Bank Gold Loan Officer interview?
ESAF Small Finance Bank interview process usually has 1 rounds. The most common rounds in the ESAF Small Finance Bank interview process are HR.
How to prepare for ESAF Small Finance Bank Gold Loan Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ESAF Small Finance Bank. The most common topics and skills that interviewers at ESAF Small Finance Bank expect are Gold Loan, Banking, NBFC, Customer Service and Finance.
What are the top questions asked in ESAF Small Finance Bank Gold Loan Officer interview?

Some of the top questions asked at the ESAF Small Finance Bank Gold Loan Officer interview -

  1. Number of customer aset casa valu...read more
  2. Gold loan audit queries and clear timely. Good business and good customer servi...read more
  3. All Staff Work customer service and Bank benefits interst rates saving accoun...read more

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ESAF Small Finance Bank Gold Loan Officer Interview Process

based on 7 interviews

Interview experience

4.3
  
Good
View more

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ESAF Small Finance Bank Gold Loan Officer Salary
based on 91 salaries
₹2.1 L/yr - ₹5 L/yr
12% more than the average Gold Loan Officer Salary in India
View more details

ESAF Small Finance Bank Gold Loan Officer Reviews and Ratings

based on 23 reviews

3.7/5

Rating in categories

3.7

Skill development

3.5

Work-life balance

3.5

Salary

3.5

Job security

3.8

Company culture

3.3

Promotions

3.6

Work satisfaction

Explore 23 Reviews and Ratings
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