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ESAF CO-OPERATIVE Customer Service Manager Interview Questions and Answers

Updated 27 Mar 2023

ESAF CO-OPERATIVE Customer Service Manager Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. First with HR manager - About yourself, family, qualifications and experiences
Round 3 - One-on-one 

(1 Question)

  • Q1. Second with CH sir - About team management, client handling, cgt, GRT etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep preparations about yourself, about current company, about applying company and keep knowledge about your work

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is the benefits in company

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard working learn very quickly

Customer Service Manager Interview Questions Asked at Other Companies

Q1. How you will deal a Customer when our service regarding his car w ... read more
Q2. How to convince the customer that muthoot is best
Q3. How to handle customer and dealer channels
Q4. Do you have basic computer knowledge?
Q5. How would you explain how the sky looks like to a blind person?

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. What your family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard working and learn quickly

Interview questions from similar companies

I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
  • Q2. Tell me about your current job and responsibilities?
  • Q3. Tell me something you haven't mentioned in your resume?

Interview Preparation Tips

Interview preparation tips for other job seekers - I'll advice you to that don't try to make your interview shorter. Take a time think before you saying

I applied via Approached by Company and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Finding a job is easier said than done. While you may know to submit a professional resume, write a thoughtful cover letter and practice before an interview, sometimes you still don't get the job.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What would my first month look like if I were hired for this position? What do you like most about working here? How do you measure success in this role? What qualities do outstanding employees at this com...
  • Ans. 

    Your first month will involve training, shadowing experienced team members, familiarizing yourself with company policies and procedures, and starting to build relationships with customers and team members.

    • Training sessions to learn about company products, services, and customer service protocols

    • Shadowing experienced team members to observe best practices in action

    • Reviewing company policies and procedures

    • Starting to int...

  • Answered by AI
  • Q2. Customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Sure, here are some tips for job seekers:

1. **Identify your career goals**: Before you start your job search, it's important to have a clear idea of what you want to achieve in your career. This will help you focus your search and find the right opportunities².

2. **Dedicate time to the search**: Job hunting can be a full-time job in itself. Set aside time each day to research job openings, tailor your resume and cover letter, and apply for positions².

3. **Don’t limit your search to online resources**: While online job boards and company websites are great resources, don't forget to network with people in your industry and attend job fairs and other events²³.

4. **Make networking part of your everyday life**: Networking is one of the most effective ways to find a job. Reach out to former colleagues, attend industry events, and join professional organizations².

5. **Keep yourself busy**: While you're looking for a job, consider volunteering or taking on freelance work. This will help you stay active and engaged in your field, and can also help you build your network².

6. **Optimize your LinkedIn profile**: LinkedIn is a powerful tool for job seekers. Make sure your profile is up-to-date.

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself, family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy go interview, they jst check communication skills, interview was easy,

I was interviewed before Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. Pitch a Stock
  • Ans. 

    Pitch a Stock

    • Invest in XYZ stock as it has shown consistent growth over the past few years.

    • XYZ stock has a strong market position and a solid track record of profitability.

    • The company's innovative products and strong management team make it a promising investment.

    • XYZ stock offers a competitive dividend yield, providing investors with a steady income stream.

    • With a low price-to-earnings ratio, XYZ stock is undervalued an

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 30 minutes
Total Questions: 40

Round: Group Discussion
Experience: We were asked to give an extempor
Duration: 5 minutes

Skills: Selling Skills, CAR Capacity Achievement Relationship, Creative Thinking
College Name: Ms Ramaiah Institute Of Management

I applied via Campus Placement and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. I said about myself from my studies till now.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold, speak the truth, speak what you have know
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Self introduction
  • Q2. About Qualification
  • Q3. Known languages

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

ESAF CO-OPERATIVE Interview FAQs

How many rounds are there in ESAF CO-OPERATIVE Customer Service Manager interview?
ESAF CO-OPERATIVE interview process usually has 2-3 rounds. The most common rounds in the ESAF CO-OPERATIVE interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for ESAF CO-OPERATIVE Customer Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ESAF CO-OPERATIVE. The most common topics and skills that interviewers at ESAF CO-OPERATIVE expect are Customer Service Management, Field Work, Branch Management, Communication Skills and Financial Inclusion.

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ESAF CO-OPERATIVE Customer Service Manager Interview Process

based on 1 interview

1 Interview rounds

  • Resume Shortlist Round
View more

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ESAF CO-OPERATIVE Customer Service Manager Salary
based on 50 salaries
₹2 L/yr - ₹4.5 L/yr
37% less than the average Customer Service Manager Salary in India
View more details

ESAF CO-OPERATIVE Customer Service Manager Reviews and Ratings

based on 19 reviews

3.6/5

Rating in categories

3.5

Skill development

3.6

Work-life balance

3.8

Salary

4.2

Job security

3.7

Company culture

3.3

Promotions

3.5

Work satisfaction

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