Upload Button Icon Add office photos

Filter interviews by

ESAF CO-OPERATIVE Customer Service Manager Interview Questions and Answers

Updated 27 Mar 2023

ESAF CO-OPERATIVE Customer Service Manager Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. First with HR manager - About yourself, family, qualifications and experiences
Round 3 - One-on-one 

(1 Question)

  • Q1. Second with CH sir - About team management, client handling, cgt, GRT etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep preparations about yourself, about current company, about applying company and keep knowledge about your work

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. What your family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard working and learn quickly

Customer Service Manager Interview Questions Asked at Other Companies

Q1. How you will deal a Customer when our service regarding his car w ... read more
Q2. How to convince the customer that muthoot is best
Q3. How to handle customer and dealer channels
Q4. Do you have basic computer knowledge?
Q5. How would you explain how the sky looks like to a blind person?

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is the benefits in company

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard working learn very quickly

Interview questions from similar companies

I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. What is your goal?
  • Q2. Where do you see yourself after 5years?
  • Q3. Tell me something about yourself?
  • Q4. What are your strengths and weaknesses?
  • Q5. Why you want to join us?
  • Q6. Where do you put up?
  • Q7. Why you left your last organization?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare yourself first then go for interview and be confident but not over confident because there is very thin line between confidence and over confidence so be careful and calm.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Educational details
  • Q2. Background experience
Round 2 - One-on-one 

(2 Questions)

  • Q1. Process related questions
  • Q2. Behavioral question

I applied via Walk-in

Round 1 - Group Discussion 

How can resolve customer queries and patience control

Round 2 - Case Study 

How can study

Interview Preparation Tips

Interview preparation tips for other job seekers - To present perfect position and clearly
No haritation and at the time of interview clar all doubts in one time
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - Aptitude Test 

About yesterday routine

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Behavioral 

(1 Question)

  • Q1. What describes you best

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be good in English and you should have knowledge for the role you are applying.

Interview Questionnaire 

2 Questions

  • Q1. Tell me something about yourself?
  • Q2. As a next question, the interviewer has displayed 3 pictures of adventure sports and asked me to speak about them.

Interview Preparation Tips

Interview preparation tips for other job seekers - To answer the first question, remember always what you are at the moment. I mean if you are a fresher or having some work experience.

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. I answered this question briefly as i understood that they wanted to check how i am framing my sentences and vocabulary skills. I was told the next day i didnt make it because i didnt ask any questions back like a TWO way conversation. I was trained to ask questions back and make it sound like a conversation if it was a mock call. I was only answering what i was asked and they failed me this round.
  • Answered by Meh Shh
  • Q2. Why Amex? Why did you relocate from Dubai to india.
  • Ans. I joined a zoom call with two employees along with the host. As i started to answer this question, i was interrupted as the interviewee had to take a phone call. Once she was done with her call, even before i could continue my answer i was asked if i was nervous, to which i replied that i was giving honest unprepared answers and i am not nervous at all. Upon finishing my answer, there was blank silence from the other s...
  • Answered by Meh Shh

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you do not end up working under people who dont value your time and experience.
Make sure to voice your experience so that women like the one who interviewed me do not represent Big organisations like that

ESAF CO-OPERATIVE Interview FAQs

How many rounds are there in ESAF CO-OPERATIVE Customer Service Manager interview?
ESAF CO-OPERATIVE interview process usually has 2-3 rounds. The most common rounds in the ESAF CO-OPERATIVE interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for ESAF CO-OPERATIVE Customer Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ESAF CO-OPERATIVE. The most common topics and skills that interviewers at ESAF CO-OPERATIVE expect are Customer Service Management, Field Work, Branch Management, Communication Skills and Financial Inclusion.

Tell us how to improve this page.

ESAF CO-OPERATIVE Customer Service Manager Interview Process

based on 1 interview

1 Interview rounds

  • Resume Shortlist Round
View more

Interview Questions from Similar Companies

Wells Fargo Interview Questions
3.8
 • 580 Interviews
Citicorp Interview Questions
3.7
 • 573 Interviews
HSBC Group Interview Questions
3.9
 • 489 Interviews
American Express Interview Questions
4.1
 • 366 Interviews
BNY Interview Questions
3.8
 • 351 Interviews
UBS Interview Questions
3.9
 • 339 Interviews
Morgan Stanley Interview Questions
3.6
 • 293 Interviews
Morningstar Interview Questions
3.9
 • 244 Interviews
View all
ESAF CO-OPERATIVE Customer Service Manager Salary
based on 50 salaries
₹2.1 L/yr - ₹4.5 L/yr
39% less than the average Customer Service Manager Salary in India
View more details

ESAF CO-OPERATIVE Customer Service Manager Reviews and Ratings

based on 20 reviews

3.7/5

Rating in categories

3.6

Skill development

3.7

Work-life balance

3.9

Salary

4.2

Job security

3.8

Company culture

3.4

Promotions

3.6

Work satisfaction

Explore 20 Reviews and Ratings
Customer Service Executive
127 salaries
unlock blur

₹1.4 L/yr - ₹3 L/yr

Customer Service Manager
50 salaries
unlock blur

₹2 L/yr - ₹4.5 L/yr

Assistant Manager
46 salaries
unlock blur

₹1.6 L/yr - ₹4.7 L/yr

Internal Auditor
25 salaries
unlock blur

₹2 L/yr - ₹4.1 L/yr

Assistant Customer Service Manager
22 salaries
unlock blur

₹2 L/yr - ₹3.3 L/yr

Explore more salaries
Compare ESAF CO-OPERATIVE with

Wells Fargo

3.8
Compare

HSBC Group

3.9
Compare

Cholamandalam Investment & Finance

3.9
Compare

Citicorp

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview