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ESAF CO-OPERATIVE Customer Service Executive Interview Questions and Answers

Updated 7 Apr 2024

ESAF CO-OPERATIVE Customer Service Executive Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Average maths questions

Round 2 - HR 

(1 Question)

  • Q1. Are you perform this job?

I applied via Company Website and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About the Company
  • Q2. About interest in field job
  • Q3. About recent news

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple.Its not a hard nut to crack

Customer Service Executive Interview Questions Asked at Other Companies

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I applied via Walk-in and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about your self.
  • Q2. Your privious experience etc.
  • Q3. Your Expectesions of our compani.
  • Q4. Why we should hired you.

Interview Preparation Tips

Interview preparation tips for other job seekers - They are asking Just simply questions. and i give there answers in normally attitude and i got a job.

I applied via Campus Placement and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why did not promote operation team to Bank team?

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills.

ESAF CO-OPERATIVE interview questions for designations

 Customer Service Manager

 (3)

 Associate Executive

 (1)

 MIS Executive

 (1)

 Banking Executive

 (1)

 Senior Officer Operations

 (1)

 Field Coordinator

 (1)

Interview questions from similar companies

I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. What is your goal?
  • Q2. Where do you see yourself after 5years?
  • Q3. Tell me something about yourself?
  • Q4. What are your strengths and weaknesses?
  • Q5. Why you want to join us?
  • Q6. Where do you put up?
  • Q7. Why you left your last organization?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare yourself first then go for interview and be confident but not over confident because there is very thin line between confidence and over confidence so be careful and calm.

I applied via Walk-in

Round 1 - Group Discussion 

How can resolve customer queries and patience control

Round 2 - Case Study 

How can study

Interview Preparation Tips

Interview preparation tips for other job seekers - To present perfect position and clearly
No haritation and at the time of interview clar all doubts in one time
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - Aptitude Test 

About yesterday routine

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Educational details
  • Q2. Background experience
Round 2 - One-on-one 

(2 Questions)

  • Q1. Process related questions
  • Q2. Behavioral question
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Introduction and scheduling ops round date
  • Q2. About current role and responsibilities
  • Q3. Any gab in education or company and why
Round 3 - Technical 

(1 Question)

  • Q1. Ops ask any thing out of the box ot seems they are asking irrelevent questions but they are the people who can ask any thing weather its out of the box also

Interview Preparation Tips

Interview preparation tips for other job seekers - Amex interviewer really don't have common sense in terms of their module in interview

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. I answered this question briefly as i understood that they wanted to check how i am framing my sentences and vocabulary skills. I was told the next day i didnt make it because i didnt ask any questions back like a TWO way conversation. I was trained to ask questions back and make it sound like a conversation if it was a mock call. I was only answering what i was asked and they failed me this round.
  • Answered by Meh Shh
  • Q2. Why Amex? Why did you relocate from Dubai to india.
  • Ans. I joined a zoom call with two employees along with the host. As i started to answer this question, i was interrupted as the interviewee had to take a phone call. Once she was done with her call, even before i could continue my answer i was asked if i was nervous, to which i replied that i was giving honest unprepared answers and i am not nervous at all. Upon finishing my answer, there was blank silence from the other s...
  • Answered by Meh Shh

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you do not end up working under people who dont value your time and experience.
Make sure to voice your experience so that women like the one who interviewed me do not represent Big organisations like that

ESAF CO-OPERATIVE Interview FAQs

How many rounds are there in ESAF CO-OPERATIVE Customer Service Executive interview?
ESAF CO-OPERATIVE interview process usually has 2 rounds. The most common rounds in the ESAF CO-OPERATIVE interview process are Aptitude Test and HR.
How to prepare for ESAF CO-OPERATIVE Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ESAF CO-OPERATIVE. The most common topics and skills that interviewers at ESAF CO-OPERATIVE expect are Customer Service, Sales, Field Work, Business Development and Business Loan.

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ESAF CO-OPERATIVE Customer Service Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more
ESAF CO-OPERATIVE Customer Service Executive Salary
based on 127 salaries
₹1.4 L/yr - ₹3 L/yr
26% less than the average Customer Service Executive Salary in India
View more details

ESAF CO-OPERATIVE Customer Service Executive Reviews and Ratings

based on 35 reviews

3.4/5

Rating in categories

3.0

Skill development

2.9

Work-life balance

3.3

Salary

2.8

Job security

3.3

Company culture

2.8

Promotions

2.9

Work satisfaction

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