Ernst & Young Qliksense Developer Interview Questions and Answers

Salesforce Service Cloud is a customer service platform that helps businesses manage and improve customer interactions.

• It allows businesses to provide personalized customer support through various channels such as phone, email, chat, and social media.

• Service Cloud includes features like case management, knowledge base, and omni-channel routing to streamline customer service processes.

• It integrates with other Salesforce...read more

Yes, I have worked on flows in Salesforce.

• I have experience creating flows to automate business processes in Salesforce.

• I have used flows to streamline data entry and update records efficiently.

• I have integrated flows with other Salesforce features like Process Builder and Apex triggers.

Writing trigger on parent child scenario in Salesforce

• Create trigger on parent object

• Use trigger context variables to access child records

• Perform necessary operations on child records based on parent record changes

Service Cloud features, LWC decorators, events, asynchronous apex, batch class, flows, and experience cloud basics.

• Service Cloud features include case management, knowledge base, omni-channel routing, and service console.

• LWC decorators are used to add metadata to Lightning web components, such as @api, @track, and @wire.

• Events in LWC are used for communication between components, such as standard events like onchange a...read more

A trigger in Salesforce is a piece of code that is executed before or after specific data manipulation events, such as insert, update, or delete.

• Triggers are used to perform custom actions on records in Salesforce.

• Triggers can be written in Apex programming language.

• Triggers can be executed before or after specific events like insert, update, or delete.

• Triggers are associated with a specific object in Salesforce.

• Exampl...read more

There are three types of flows in Salesforce: Autolaunched Flows, Screen Flows, and Scheduled Flows.

• Autolaunched Flows are triggered by a process or Apex trigger and do not require user interaction.

• Screen Flows guide users through a series of screens to collect and display information.

• Scheduled Flows are triggered by a schedule and can automate repetitive tasks.

Java program to sort an array of strings

• Use Arrays.sort() method to sort the array of strings

• Import java.util.Arrays package

• Example: String[] arr = {"apple", "banana", "orange"}; Arrays.sort(arr);

Collections in Java and Spring Boot are used to store and manipulate groups of objects.

• Collections in Java are used to store multiple objects in a single unit.

• Spring Boot provides support for managing collections through various data structures like List, Set, Map, etc.

• Collections in Java and Spring Boot help in organizing and manipulating data efficiently.

• Example: List names = new ArrayList<>();