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Entercoms Technical Support Engineer Interview Questions and Answers

Updated 9 Jul 2021

Entercoms Technical Support Engineer Interview Experiences

2 interviews found

Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 18 Feb 2020

I applied via Naukri.com and was interviewed in Jan 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Device manager, TS to eject disk drive, basic hardware trouble shooting.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be cool and give answer as you have knowledge about that. Don't make fool giving some predicted answer.

Else it's to easy to got selected.

Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 9 Jul 2021

Interview Questionnaire 

2 Questions

  • Q1. Basic trobleshooting of coputer
  • Ans. 

    Basic troubleshooting of computer

    • Check if the computer is properly plugged in and turned on

    • Check if all cables and connections are secure

    • Restart the computer

    • Check for any error messages or alerts

    • Run a virus scan

    • Check for software updates

    • Check hardware components for any damage or malfunction

    • Answered by AI
    Add your answer
  • Q2. Trobleshooting Depends on commodity
    • Add your answer

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Top trending discussions

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Salary Discussions, Hike & Promotions
2w
a consultant
Urgent, 25L mangu ya 30L
Hi, tier 1 mba, working as a management consultant in a niche industry. I was reached out by a private equity firm for an operations analyst role. Highly coveted role, but not investment side. 1.5 years tier 1 mba experience 16L current fixed, PE firms pay 30L fixed to investment analyst out of tier 1 mba colleges. Considering my experience, how much should I ask for? Anyone who is aware? For the life of me I couldn't find one operations analyst to consult
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Thinksynq Solutions user image Ramya

posted on 6 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. He asking self intro
    • Add your answer
  • Q2. Why you choose this felt
  • Ans. 

    I chose this field because of my passion for helping others and my strong communication skills.

    • Passion for helping others

    • Strong communication skills

    • Enjoy problem-solving and resolving issues

    • Previous experience in customer service roles

    • Answered by AI
    Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. How many years you will stay in this company
  • Ans. 

    I plan to stay with the company long-term as I am committed to growing and contributing to its success.

    • I am dedicated to my career and value stability in my job

    • I see potential for growth and advancement within the company

    • I believe in the company's mission and values

    • I am committed to building strong relationships with colleagues and customers

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and come to attend the interview. This is call center work so main advice you speak very well any languages that only important.

Customer Support Associate Interview Questions & Answers

Thinksynq Solutions user image Anonymous

posted on 15 Mar 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

They check our communication skill

Round 2 - HR 

(3 Questions)

  • Q1. Check oru background verification
    • Add your answer
  • Q2. Tell me about your self
    • Add your answer
  • Q3. Salary exception
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Can you try job portal

Customer Support Executive Interview Questions & Answers

Thinksynq Solutions user image Anonymous

posted on 30 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
-

I applied via Walk-in and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Selfintroduction
    • Add your answer
  • Q2. Which languages you know
  • Ans. 

    I am fluent in English, Spanish, and French.

    • English

    • Spanish

    • French

    • Answered by AI
    Add your answer
  • Q3. Before you are worked in any company
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Before you are worked in another company
    • Add your answer
  • Q2. Why you are selected this job
  • Ans. 

    I am selected for this job because of my strong communication skills, problem-solving abilities, and previous experience in customer support.

    • Strong communication skills demonstrated through previous roles in customer service

    • Proven ability to solve customer issues efficiently and effectively

    • Previous experience in a similar role, showcasing my understanding of customer support best practices

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluent English

Technical Support Executive Interview Questions & Answers

Thinksynq Solutions user image Mallika Mohandhas

posted on 25 Oct 2021

Interview Questionnaire 

1 Question

  • Q1. Simple questions like how long will you work in our company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer should be realistic

Engineer- Customer Support Interview Questions & Answers

Thinksynq Solutions user image Anonymous

posted on 11 May 2021

I applied via campus placement at BIHER Bharath University, Tambaram and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How to interact people's
  • Ans. 

    Interacting with people requires active listening, empathy, and clear communication.

    • Practice active listening by giving your full attention and asking clarifying questions.

    • Show empathy by acknowledging their feelings and perspective.

    • Communicate clearly by using simple language and avoiding jargon.

    • Be patient and respectful, even in difficult situations.

    • Adapt your communication style to their personality and preferences.

    • ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Skills required

Customer Support Executive Interview Questions & Answers

Thinksynq Solutions user image Anonymous

posted on 12 Dec 2020

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self intro and general topic
    • Add your answer
  • Q2. He checking a flow of English
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident level pathu
More about working at Entercoms

Entercoms Interview FAQs

How to prepare for Entercoms Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Entercoms. The most common topics and skills that interviewers at Entercoms expect are Computer Hardware, Desktop Support, Technical Support, Communication Skills and Troubleshooting.
What are the top questions asked in Entercoms Technical Support Engineer interview?

Some of the top questions asked at the Entercoms Technical Support Engineer interview -

  1. Basic trobleshooting of copu...read more
  2. Device manager, TS to eject disk drive, basic hardware trouble shooti...read more
  3. Trobleshooting Depends on commod...read more

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Entercoms Technical Support Engineer Salary
based on 163 salaries
₹1.1 L/yr - ₹2.9 L/yr
56% less than the average Technical Support Engineer Salary in India
View more details

Entercoms Technical Support Engineer Reviews and Ratings

based on 29 reviews

2.2/5

Rating in categories

2.0

Skill development

2.2

Work-life balance

1.8

Salary

2.6

Job security

2.5

Company culture

2.0

Promotions

2.0

Work satisfaction

Explore 29 Reviews and Ratings
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