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Thinksynq Solutions Customer Support Executive Interview Questions and Answers

Updated 1 Oct 2024

Thinksynq Solutions Customer Support Executive Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. He asking self intro
  • Q2. Why you choose this felt
  • Ans. 

    I chose this field because of my passion for helping others and my strong communication skills.

    • Passion for helping others

    • Strong communication skills

    • Enjoy problem-solving and resolving issues

    • Previous experience in customer service roles

  • Answered by AI
Round 2 - Behavioral 

(1 Question)

  • Q1. How many years you will stay in this company
  • Ans. 

    I plan to stay with the company long-term as I am committed to growing and contributing to its success.

    • I am dedicated to my career and value stability in my job

    • I see potential for growth and advancement within the company

    • I believe in the company's mission and values

    • I am committed to building strong relationships with colleagues and customers

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and come to attend the interview. This is call center work so main advice you speak very well any languages that only important.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
-

I applied via Walk-in and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Selfintroduction
  • Q2. Which languages you know
  • Ans. 

    I am fluent in English, Spanish, and French.

    • English

    • Spanish

    • French

  • Answered by AI
  • Q3. Before you are worked in any company
Round 2 - HR 

(2 Questions)

  • Q1. Before you are worked in another company
  • Q2. Why you are selected this job
  • Ans. 

    I am selected for this job because of my strong communication skills, problem-solving abilities, and previous experience in customer support.

    • Strong communication skills demonstrated through previous roles in customer service

    • Proven ability to solve customer issues efficiently and effectively

    • Previous experience in a similar role, showcasing my understanding of customer support best practices

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluent English

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self intro and general topic
  • Q2. He checking a flow of English

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident level pathu

Customer Support Executive Jobs at Thinksynq Solutions

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Interview questions from similar companies

I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What did you do yesterday?

Interview Preparation Tips

Interview preparation tips for other job seekers - The intervier is understood me and they was asked me about myself, customer support role and related to any relevant topics

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
  • Q3. Salary discussion

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Group discussion
  • Q2. Operational round
  • Q3. HR and salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I was interviewed before Mar 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your strengths and weaknesses?
  • Q3. Share details of your previous job.
  • Q4. What is your family background?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, positive and be real

Interview Questionnaire 

1 Question

  • Q1. Self introduction, about our native special and college days etc
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about urself

Interview Preparation Tips

Interview preparation tips for other job seekers - Make it last option
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(3 Questions)

  • Q1. Explain about the infrastructure,Admin and Management.
  • Q2. Tell something about your institution and day today activity.
  • Q3. What is the Progress Report on Daily Basis and Updates.
  • Ans. 

    Daily progress reports and updates are essential for effective customer support.

    • Daily progress reports should include a summary of the previous day's activities and any outstanding issues.

    • Updates should be provided regularly to keep customers informed of any changes or developments.

    • Reports and updates should be clear, concise, and easy to understand.

    • Examples of updates include status updates on ongoing issues, new prod...

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. Explain the benefits of the educational institutions
  • Ans. 

    Educational institutions provide numerous benefits to individuals and society as a whole.

    • Educational institutions equip individuals with knowledge and skills necessary for personal and professional growth.

    • They provide opportunities for socialization and networking.

    • Educational institutions contribute to the development of a skilled workforce, which in turn boosts the economy.

    • They promote research and innovation, leading...

  • Answered by AI
  • Q2. Explain the beautiful timein your institution.
  • Ans. 

    The most beautiful time in my institution was during the annual cultural fest.

    • The entire campus was decorated with colorful lights and vibrant decorations.

    • Students from different departments came together to showcase their talents in various competitions.

    • There were dance performances, music concerts, and even a fashion show.

    • The atmosphere was filled with excitement and enthusiasm.

    • It was a great opportunity for students...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be sincerely and dedication to wards your work.Carey resume and do Certification, Explain in detail.
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Thinksynq Solutions Interview FAQs

How many rounds are there in Thinksynq Solutions Customer Support Executive interview?
Thinksynq Solutions interview process usually has 2 rounds. The most common rounds in the Thinksynq Solutions interview process are HR and Behavioral.
How to prepare for Thinksynq Solutions Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Thinksynq Solutions. The most common topics and skills that interviewers at Thinksynq Solutions expect are Communication Skills, Customer Service, Customer Handling, Hindi and voice process.
What are the top questions asked in Thinksynq Solutions Customer Support Executive interview?

Some of the top questions asked at the Thinksynq Solutions Customer Support Executive interview -

  1. Which languages you k...read more
  2. He checking a flow of Engli...read more
  3. Selfintroduct...read more

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Thinksynq Solutions Customer Support Executive Interview Process

based on 5 interviews

1 Interview rounds

  • HR Round
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Thinksynq Solutions Customer Support Executive Salary
based on 71 salaries
₹1 L/yr - ₹3.5 L/yr
40% less than the average Customer Support Executive Salary in India
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Thinksynq Solutions Customer Support Executive Reviews and Ratings

based on 25 reviews

3.9/5

Rating in categories

3.7

Skill development

3.7

Work-life balance

2.8

Salary

4.2

Job security

3.9

Company culture

2.8

Promotions

3.7

Work satisfaction

Explore 25 Reviews and Ratings
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