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Thinksynq Solutions Customer Support Executive Interview Questions and Answers

Updated 1 Oct 2024

Thinksynq Solutions Customer Support Executive Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. He asking self intro
  • Q2. Why you choose this felt
  • Ans. 

    I chose this field because of my passion for helping others and my strong communication skills.

    • Passion for helping others

    • Strong communication skills

    • Enjoy problem-solving and resolving issues

    • Previous experience in customer service roles

  • Answered by AI
Round 2 - Behavioral 

(1 Question)

  • Q1. How many years you will stay in this company
  • Ans. 

    I plan to stay with the company long-term as I am committed to growing and contributing to its success.

    • I am dedicated to my career and value stability in my job

    • I see potential for growth and advancement within the company

    • I believe in the company's mission and values

    • I am committed to building strong relationships with colleagues and customers

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and come to attend the interview. This is call center work so main advice you speak very well any languages that only important.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
-

I applied via Walk-in and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Selfintroduction
  • Q2. Which languages you know
  • Ans. 

    I am fluent in English, Spanish, and French.

    • English

    • Spanish

    • French

  • Answered by AI
  • Q3. Before you are worked in any company
Round 2 - HR 

(2 Questions)

  • Q1. Before you are worked in another company
  • Q2. Why you are selected this job
  • Ans. 

    I am selected for this job because of my strong communication skills, problem-solving abilities, and previous experience in customer support.

    • Strong communication skills demonstrated through previous roles in customer service

    • Proven ability to solve customer issues efficiently and effectively

    • Previous experience in a similar role, showcasing my understanding of customer support best practices

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluent English

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self intro and general topic
  • Q2. He checking a flow of English

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident level pathu

Customer Support Executive Jobs at Thinksynq Solutions

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Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jul 2023. There were 5 interview rounds.

Round 1 - Coding Test 

Hackerrank online assessment

Round 2 - Case Study 

Case study with a little bit of math for scenario based questions

Round 3 - Coding Test 

2 questions of coding with a live interviewer

Round 4 - Coding Test 

Behavioral and coding with a senior engineer

Round 5 - Behavioral interview 

(2 Questions)

  • Q1. How do you handle conflicts
  • Ans. 

    I handle conflicts by actively listening, seeking common ground, and finding mutually beneficial solutions.

    • Actively listen to all parties involved to understand their perspectives

    • Seek common ground and areas of agreement to build upon

    • Find mutually beneficial solutions that address the concerns of all parties

    • Communicate openly and transparently to resolve conflicts effectively

  • Answered by AI
  • Q2. What was the most challenging problem you had to solve so far
  • Ans. 

    Developing a real-time data synchronization system across multiple servers

    • Designing a scalable architecture to handle high volume of data

    • Implementing efficient algorithms for data synchronization

    • Handling conflicts and ensuring data consistency

    • Testing the system under various load conditions

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on DSA, do a little bit of case studies with back of the envelope estimations and prepare thoroughly for behavioral interviews as they could be tricky
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Good sushshshshshshshahahsh
Round 3 - One-on-one 

(2 Questions)

  • Q1. How was your last org
  • Ans. 

    My last organization was a fast-paced tech startup with a collaborative and innovative work culture.

    • The organization had a flat hierarchy, allowing for easy communication and decision-making.

    • We followed agile development methodologies, which helped us deliver high-quality software on time.

    • There was a strong emphasis on continuous learning and professional growth.

    • We had regular team meetings and code reviews to ensure c...

  • Answered by AI
  • Q2. Why u want to resign
  • Ans. 

    I am looking for new challenges and growth opportunities.

    • Seeking career advancement

    • Want to work on more complex projects

    • Desire to learn new technologies

    • Seeking better work-life balance

    • Want to explore different industries or domains

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good want to willing in it comp best org
Place to work
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Questions on PHP MySQL, HTML CSS

I applied via Referral and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. If You are an experience holder then about your experience
  • Q2. Expected CTC
  • Q3. Why you left your previous organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with Proper Business Formal Like Blazer and Tie is must.
Open about your experience , What clients you have handled.

I applied via Company Website and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Standard aptitude test, go through your quant and some reasoning as well.

Round 2 - One-on-one 

(1 Question)

  • Q1. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for Guesstimates, show eagerness to take on the research role, show your interest in the research field.

Interview Questionnaire 

1 Question

  • Q1. What's your exposure to data science before this application
  • Ans. 

    I have exposure to data science through my academic background and previous work experience.

    • Studied data analysis and statistics in college

    • Worked as a data analyst for a marketing firm

    • Completed online courses in machine learning and data visualization

    • Participated in data-driven projects during internships

  • Answered by AI

Skills evaluated in this interview

I applied via Campus Placement and was interviewed in Jan 2016. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Questions on resume
  • Q2. Small Case study ( statistics )
  • Q3. Why analytics and goal in life
  • Ans. 

    Analytics helps me make informed decisions and achieve my goals in life.

    • Analytics provides valuable insights and data-driven solutions to complex problems.

    • Setting goals helps me stay focused and motivated towards achieving personal and professional success.

    • By analyzing data and setting specific goals, I can track my progress and make necessary adjustments to reach my objectives.

    • For example, in my previous role as a mar...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Dual Degree students with decent CPI, relevant projects and extras
Tips: Highlight subjects and projects involving data mining, machine learning, marketing research

Round: Test
Experience: PST had 26 questions to be done in an hour (3 cases) and 20 QUESTIONS in 30 mins general apti (level: 2-3 of Arun sharma)
Tips: practice!
Duration: 1 hour 30 minutes
Total Questions: 46

Round: Technical + HR Interview
Experience: Since my resume was filled with

College Name: IIT Kanpur

Thinksynq Solutions Interview FAQs

How many rounds are there in Thinksynq Solutions Customer Support Executive interview?
Thinksynq Solutions interview process usually has 2 rounds. The most common rounds in the Thinksynq Solutions interview process are HR and Behavioral.
How to prepare for Thinksynq Solutions Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Thinksynq Solutions. The most common topics and skills that interviewers at Thinksynq Solutions expect are Communication Skills, Customer Service, Customer Handling, Hindi and voice process.
What are the top questions asked in Thinksynq Solutions Customer Support Executive interview?

Some of the top questions asked at the Thinksynq Solutions Customer Support Executive interview -

  1. Which languages you k...read more
  2. He checking a flow of Engli...read more
  3. Selfintroduct...read more

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Thinksynq Solutions Customer Support Executive Interview Process

based on 5 interviews

1 Interview rounds

  • HR Round
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Thinksynq Solutions Customer Support Executive Salary
based on 73 salaries
₹1 L/yr - ₹3.5 L/yr
40% less than the average Customer Support Executive Salary in India
View more details

Thinksynq Solutions Customer Support Executive Reviews and Ratings

based on 25 reviews

3.9/5

Rating in categories

3.7

Skill development

3.7

Work-life balance

2.9

Salary

4.2

Job security

4.0

Company culture

2.8

Promotions

3.8

Work satisfaction

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