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Thinksynq Solutions Customer Support Executive Interview Questions and Answers

Updated 1 Oct 2024

Thinksynq Solutions Customer Support Executive Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. He asking self intro
  • Q2. Why you choose this felt
  • Ans. 

    I chose this field because of my passion for helping others and my strong communication skills.

    • Passion for helping others

    • Strong communication skills

    • Enjoy problem-solving and resolving issues

    • Previous experience in customer service roles

  • Answered by AI
Round 2 - Behavioral 

(1 Question)

  • Q1. How many years you will stay in this company
  • Ans. 

    I plan to stay with the company long-term as I am committed to growing and contributing to its success.

    • I am dedicated to my career and value stability in my job

    • I see potential for growth and advancement within the company

    • I believe in the company's mission and values

    • I am committed to building strong relationships with colleagues and customers

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and come to attend the interview. This is call center work so main advice you speak very well any languages that only important.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
-

I applied via Walk-in and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Selfintroduction
  • Q2. Which languages you know
  • Ans. 

    I am fluent in English, Spanish, and French.

    • English

    • Spanish

    • French

  • Answered by AI
  • Q3. Before you are worked in any company
Round 2 - HR 

(2 Questions)

  • Q1. Before you are worked in another company
  • Q2. Why you are selected this job
  • Ans. 

    I am selected for this job because of my strong communication skills, problem-solving abilities, and previous experience in customer support.

    • Strong communication skills demonstrated through previous roles in customer service

    • Proven ability to solve customer issues efficiently and effectively

    • Previous experience in a similar role, showcasing my understanding of customer support best practices

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluent English

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self intro and general topic
  • Q2. He checking a flow of English

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident level pathu

Customer Support Executive Jobs at Thinksynq Solutions

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Thinksynq Solutions Interview FAQs

How many rounds are there in Thinksynq Solutions Customer Support Executive interview?
Thinksynq Solutions interview process usually has 2 rounds. The most common rounds in the Thinksynq Solutions interview process are HR and Behavioral.
How to prepare for Thinksynq Solutions Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Thinksynq Solutions. The most common topics and skills that interviewers at Thinksynq Solutions expect are Communication Skills, Customer Handling, Customer Service, Hindi and voice process.
What are the top questions asked in Thinksynq Solutions Customer Support Executive interview?

Some of the top questions asked at the Thinksynq Solutions Customer Support Executive interview -

  1. Which languages you k...read more
  2. He checking a flow of Engli...read more
  3. Selfintroduct...read more

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Thinksynq Solutions Customer Support Executive Interview Process

based on 5 interviews

1 Interview rounds

  • HR Round
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Thinksynq Solutions Customer Support Executive Salary
based on 69 salaries
₹1 L/yr - ₹3.2 L/yr
41% less than the average Customer Support Executive Salary in India
View more details

Thinksynq Solutions Customer Support Executive Reviews and Ratings

based on 24 reviews

3.9/5

Rating in categories

3.8

Skill development

3.6

Work-life balance

2.8

Salary

4.1

Job security

3.8

Company culture

2.7

Promotions

3.6

Work satisfaction

Explore 24 Reviews and Ratings
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