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Emirates

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3.5

based on 48 Reviews

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Emirates Customer Service Representative Interview Questions and Answers

Updated 14 Oct 2023

Emirates Customer Service Representative Interview Experiences

1 interview found

Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 14 Oct 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Experience past and current
    • Add your answer
  • Q2. Something about our self
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. List of complete expectation
  • Ans. 

    Customer service rep expectations include communication skills, problem-solving abilities, patience, and product knowledge.

    • Excellent communication skills to interact with customers effectively

    • Strong problem-solving abilities to address customer concerns

    • Patience to handle difficult customers with professionalism

    • Thorough product knowledge to provide accurate information and assistance

    • Answered by AI
    Add your answer
  • Q2. Type of job and stress
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - good for short run

Top trending discussions

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
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Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

Emirates Airlines user image Anonymous

posted on 24 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell about a challenging situation which you faced and how you countered it ?
  • Ans. Ina positive manner abt a call which i answered in my previous organisation
    • Answered Anonymously
    Add your answer
  • Q2. Tell me about yourself?
    • Add your answer
  • Q3. Past experiences in organisation why do you want to leave that and work in airlines with no prior experience in it?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be honest about your experience and i gave it in a positive note.

Customer Service Representative Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 20 Aug 2022

Round 1 - One-on-one 

(1 Question)

  • Q1. 1. Basic introduction? 2. Related INGIDO? 3. Why you want to choose indigo rather then other airlines?
    • Add your answer
Round 2 - Group Discussion 

Given On the spot topic of WOMEN EMPOWERMENT...

Round 3 - HR 

(1 Question)

  • Q1. HR was giving Little intro about company and salaryy discussion.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and honest towards the work

Customer Service Representative Interview Questions & Answers

Emirates Airlines user image Anonymous

posted on 24 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell about a challenging situation which you faced and how you countered it ?
  • Ans. Ina positive manner abt a call which i answered in my previous organisation
    • Answered Anonymously
    Add your answer
  • Q2. Tell me about yourself?
    • Add your answer
  • Q3. Past experiences in organisation why do you want to leave that and work in airlines with no prior experience in it?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be honest about your experience and i gave it in a positive note.

Customer Service Representative Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 20 Aug 2022

Round 1 - One-on-one 

(1 Question)

  • Q1. 1. Basic introduction? 2. Related INGIDO? 3. Why you want to choose indigo rather then other airlines?
    • Add your answer
Round 2 - Group Discussion 

Given On the spot topic of WOMEN EMPOWERMENT...

Round 3 - HR 

(1 Question)

  • Q1. HR was giving Little intro about company and salaryy discussion.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and honest towards the work

Senior Customer Service Representative Interview Questions & Answers

Air India user image Anonymous

posted on 25 Mar 2020

I applied via Company Website and was interviewed before Mar 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self intro , airport activities , y do you suitable
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , some team from HQ will be predecided about d candidate ..don’t wait if they say they ll get back either call back ..they do just for name sake . Would be preselected before .dont waste time by waiting ‘
More about working at Emirates

Emirates Interview FAQs

How many rounds are there in Emirates Customer Service Representative interview?
Emirates interview process usually has 3 rounds. The most common rounds in the Emirates interview process are Resume Shortlist, HR and One-on-one Round.

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based on 1 Emirates interview
WalkIn
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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Emirates Customer Service Representative Salary
based on 4 salaries
₹4 L/yr - ₹5 L/yr
48% more than the average Customer Service Representative Salary in India
View more details

Emirates Customer Service Representative Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

4.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

4.0

Promotions/Appraisal

4.0

Work Satisfaction

Explore 1 Review and Rating
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