Emirates Interview Questions and Answers

Q1. Performance related
Add your answer
Q2. Oracle architecture like multitenant, golden gate
Add your answer

Q1. What would you do in case there is a flood in a hotel room and you need to tel that to a guest
Ans. 
I would calmly inform the guest about the flood in their hotel room and assist them in finding a solution.
• Approach the guest calmly and politely

• Inform them about the situation and assure them that you are there to help

• Offer assistance in finding a solution, such as moving to a different room or contacting maintenance

• Apologize for the inconvenience and ensure their safety and comfort
Answered by AI
Add your answer
Q2. What would you do if someone dubble books the room
Ans. 
I would apologize for the inconvenience and try to find a suitable solution, such as offering an alternative room or contacting the booking system to rectify the error.
• Apologize for the inconvenience caused

• Offer an alternative room if available

• Contact the booking system to rectify the error
Answered by AI
Add your answer

Q1. Why Emirates and your previous Experience
Add your answer

Q1. Experience past and current
Add your answer
Q2. Something about our self
Add your answer

Q1. List of complete expectation
Ans. 
Customer service rep expectations include communication skills, problem-solving abilities, patience, and product knowledge.
• Excellent communication skills to interact with customers effectively

• Strong problem-solving abilities to address customer concerns

• Patience to handle difficult customers with professionalism

• Thorough product knowledge to provide accurate information and assistance
Answered by AI
Add your answer
Q2. Type of job and stress
Add your answer

There was a group discussion to see your way of dealing with others

Q1. Previous experience, how did you handle a difficult situation
Add your answer
Q2. How did you find a solution to a problematic situation
Add your answer