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I applied via Walk-in and was interviewed before Oct 2022. There were 3 interview rounds.
Customer service rep expectations include communication skills, problem-solving abilities, patience, and product knowledge.
Excellent communication skills to interact with customers effectively
Strong problem-solving abilities to address customer concerns
Patience to handle difficult customers with professionalism
Thorough product knowledge to provide accurate information and assistance
I applied via LinkedIn and was interviewed in Dec 2023. There was 1 interview round.
I applied via Newspaper Ad and was interviewed before Apr 2023. There were 2 interview rounds.
I would calmly inform the guest about the flood in their hotel room and assist them in finding a solution.
Approach the guest calmly and politely
Inform them about the situation and assure them that you are there to help
Offer assistance in finding a solution, such as moving to a different room or contacting maintenance
Apologize for the inconvenience and ensure their safety and comfort
I would apologize for the inconvenience and try to find a suitable solution, such as offering an alternative room or contacting the booking system to rectify the error.
Apologize for the inconvenience caused
Offer an alternative room if available
Contact the booking system to rectify the error
I applied via Referral and was interviewed before Oct 2021. There were 3 interview rounds.
There was a group discussion to see your way of dealing with others
Emirates interview questions for popular designations
I applied via Company Website and was interviewed in Apr 2020. There was 1 interview round.
I applied via POTP Group in google and was interviewed before Jun 2020. There were 4 interview rounds.
Top trending discussions
I applied via Indeed and was interviewed in Jan 2024. There was 1 interview round.
The slogan of aix is 'Fly the Difference'
The slogan emphasizes the unique and exceptional experience of flying with aix
It highlights the company's commitment to providing a superior service to passengers
The slogan suggests that choosing aix for air travel will result in a distinctive and memorable journey
I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.
I am a dedicated and customer-oriented individual with a passion for travel and providing exceptional service.
I have a background in customer service, where I honed my communication and problem-solving skills.
I am a team player and thrive in fast-paced environments.
I am fluent in multiple languages, including English, Spanish, and French.
I have a strong attention to detail and always strive to exceed customer expectati
I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.
I applied via Company Website and was interviewed in Apr 2022. There were 2 interview rounds.
Air India Express is a reputable airline known for its safety standards and excellent customer service.
Air India Express has a strong focus on safety and adheres to strict safety protocols.
The airline has a reputation for providing excellent customer service and ensuring passenger satisfaction.
Air India Express offers a diverse and multicultural work environment, providing opportunities for personal and professional gr...
based on 4 interviews
Interview experience
based on 50 reviews
Rating in categories
Customer Service and Sales Agent
19
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Software Engineer
15
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Executive
11
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Airport Service Agent
7
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Sales and Service Consultant
7
salaries
| ₹0 L/yr - ₹0 L/yr |
Air India
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