Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by eClerx Team. If you also belong to the team, you can get access from here

eClerx Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

eClerx Customer Service Executive Interview Questions and Answers

Updated 18 Sep 2021

eClerx Customer Service Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Brifly Introduce yourself?
  • Q2. Why did you switch your previous Job?
  • Q3. Why are you changing your field, as you Belange to technical Background?

Interview Preparation Tips

Interview preparation tips for other job seekers - Mostly an Interviewer ask basics questions about yourself only, they want you to express yourself in such a way that you seems effective to them.

Customer Service Executive Jobs at eClerx

View all

Interview questions from similar companies

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What's your salary expectations
  • Q2. What's your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction and hobby and job related question.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple as you need don't be oversmart. They are looking for your patience.

I applied via Walk-in and was interviewed before Apr 2020. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to join this company?
  • Q2. I want to make my career in __________ industry.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be specific about the answers you give during an interview, means your answer should be to the point only. Neither less than what is asked nor more than required.

I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself
  • Q2. Why you want to join tech Mahindra
  • Q3. What's your memorable day of your life

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to prepare about yourself and prepared about your desire

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About your self ???

Interview Preparation Tips

Interview preparation tips for other job seekers - Give the interview without fear .
Be confident

I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire 

8 Questions

  • Q1. Tell me something about yourself.
  • Q2. Regarding previous Organization.
  • Q3. Why did you left previous Organization.
  • Q4. What was your role in previous Organization.
  • Q5. Detail Explanation regarding previous Organization Process.
  • Ans. 

    Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.

    • Conducted a thorough analysis of existing processes and identified areas for improvement

    • Developed and implemented a new system for tracking and resolving customer issues

    • Trained customer service team on new process and provided ongoing support

    • Monitored and evaluated the effectiveness of the new process through regular feedback and data a...

  • Answered by AI
  • Q6. Regarding Hobby
  • Q7. Job stability
  • Q8. And what you think about TCS.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Confidante and Answer those.
Don't get scared, it's just a basics questions.

I applied via Walk-in and was interviewed before Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. (1) Normal intro ... (2)Prepare any topic like favorite trip and Delhi metro
  • Q2. Tell me about your hobbies
  • Q3. Tell me about your strength

Interview Preparation Tips

Interview preparation tips for other job seekers - During the interview always be confident in first round Or in time of introducing yourself because if you give your first round in proper way and within fluency then definitely your interviewers will show intrest towards you for second round never be hesitate in very first round of interview.
And we always need to know about the company for which we are going to introducing ourselves.

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Qualifications and experience
Round 2 - HR 

(1 Question)

  • Q1. Situation questions, language proficiency
Round 3 - HR 

(1 Question)

  • Q1. Commitment to work for the company for a long term

Interview Preparation Tips

Interview preparation tips for other job seekers - Be natural and upsell about your good quality

I applied via Referral and was interviewed before Oct 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1.In which kind of process would you like to hire me 2.What will be my position and work 3.what will be my salary 4.Is there any target? 5.When will I get my increment in salary 6.Are there any incentives?...

Interview Preparation Tips

Interview preparation tips for other job seekers - Whenever you go for a interview first maintain ur attitude well.Dress up in formal,Trim ur hairs n beard be clean.Be optimistic.Communicate In a good manner with recruiter don't show ur cheap tricks.Ask whatever doubts u have especially about ur salary.Try to know for whom ur working or which company u r going to work. know before they tell u about the company.Maintain a good relationship with ur higher authority for ur future it will lead to ur growth.Give the best of yours.

eClerx Interview FAQs

How to prepare for eClerx Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at eClerx. The most common topics and skills that interviewers at eClerx expect are Customer Service, International Voice Process, Troubleshooting, customer care and inbound voice process.

Tell us how to improve this page.

eClerx Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
eClerx Customer Service Executive Salary
based on 35 salaries
₹2 L/yr - ₹3.5 L/yr
6% less than the average Customer Service Executive Salary in India
View more details

eClerx Customer Service Executive Reviews and Ratings

based on 12 reviews

3.0/5

Rating in categories

3.3

Skill development

2.6

Work-life balance

2.9

Salary

2.7

Job security

2.6

Company culture

2.8

Promotions

2.5

Work satisfaction

Explore 12 Reviews and Ratings
Customer Service Executive

Mohali,

Chandigarh

0-2 Yrs

Not Disclosed

Explore more jobs
Senior Analyst
5.5k salaries
unlock blur

₹2 L/yr - ₹8 L/yr

Analyst
4.1k salaries
unlock blur

₹1 L/yr - ₹7.5 L/yr

Financial Analyst
4.1k salaries
unlock blur

₹1.5 L/yr - ₹6.5 L/yr

Associate Process Manager
2.9k salaries
unlock blur

₹3.8 L/yr - ₹13 L/yr

Processing Manager
1.7k salaries
unlock blur

₹6 L/yr - ₹20.1 L/yr

Explore more salaries
Compare eClerx with

Genpact

3.8
Compare

WNS

3.4
Compare

TCS

3.7
Compare

Infosys

3.6
Compare
Did you find this page helpful?
Yes No
write
Share an Interview