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eClerx Chat Process Interview Questions and Answers

Updated 9 Jul 2024

eClerx Chat Process Interview Experiences

2 interviews found

Chat Process Interview Questions & Answers

user image Anonymous

posted on 9 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is yourvqualification
  • Ans. 

    I have a Bachelor's degree in Business Administration with a focus on customer service and communication skills.

    • Bachelor's degree in Business Administration

    • Specialization in customer service

    • Strong communication skills

    • Experience in handling customer queries and complaints

  • Answered by AI

Chat Process Interview Questions & Answers

user image Anonymous

posted on 26 Jul 2022

I applied via Walk-in and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself What was your qualifications Why do you want to join us Tell me about nature Tell me about pune
Round 2 - Aptitude Test 

Are you comfortable in night shift

Round 3 - Assignment 

Write 200 words on pollution

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys dont get nurvous be confident on ky hr round i did my best but in my last zoom interview i was so nervous that i got rejected

Chat Process Interview Questions Asked at Other Companies

asked in BigBasket
Q1. What is Empathy and sympathy, write a mali your a customer receiv ... read more
asked in Zomato
Q2. What do you know about Bpo
asked in BigBasket
Q3. Uses of mail and disadvantages
Q4. Are you comfortable with rotational shift?
asked in eClerx
Q5. what is yourvqualification

Chat Process Jobs at eClerx

View all

Interview questions from similar companies

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Self introduction and
  • Q2. Abou bio data and any
  • Q3. Group description and

Interview Preparation Tips

Interview preparation tips for other job seekers - Short term his to go grow knowledge and activities skills

I applied via Naukri.com and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Tell me about yourself.
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Tech Mahindra Chat Process interview:
  • chat support
  • Communication Skills
Interview preparation tips for other job seekers - This platform is very best choose we are nd i think this platform choose for me best job i think

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Like how to manage this job?
  • Q2. What about your good skills?
  • Q3. Your habbies?

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview wants to both my knowledge nd communication skills.most of the questions asked to me were related to my degree curriculum i.e.computer science related topics.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(4 Questions)

  • Q1. I have not taken in interview
  • Q2. I have not taken in interview on this company
  • Q3. No question or form
  • Q4. Only i just completed
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Aptitude test, examination that attempts to determine.

Interview Preparation Tips

Interview preparation tips for other job seekers - Tailor Your Resume: Customize your resume for each job application to highlight relevant skills and experiences.

Network: Connect with professionals in your industry through networking events, LinkedIn, and informational interviews to expand your opportunities.

Online Presence: Ensure your LinkedIn profile is up-to-date and professional. Employers often check online profiles, so make a positive impression.

Research Companies: Understand the companies you're applying to. Familiarize yourself with their values, culture, and recent achievements to demonstrate genuine interest.

Practice Interviewing: Prepare for common interview questions, and practice your responses to feel more confident and articulate during interviews.

Continuous Learning: Stay updated on industry trends and acquire new skills. Employers value candidates who show a commitment to ongoing learning.

Be Proactive: Don't solely rely on job postings. Reach out to companies directly, inquire about potential openings, and express your interest in contributing to their success.

Professionalism in Communication: Whether through emails, cover letters, or interviews, maintain a professional and courteous tone to make a positive impression.

Build a Strong Portfolio: Showcase your work, projects, or relevant achievements to provide tangible evidence of your skills and capabilities.

Follow-Up: Send a thank-you email after interviews and follow up on the status of your application to demonstrate your continued interest in the position.

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic communication skills were tested. Sone techical questn too. Versant test is mandatory

Interview Preparation Tips

Interview preparation tips for other job seekers - Please never go for these third party vendors. They misguide you regarding profile . I went for this third party vendor named savantis solution and it really misguided me

Interview Questionnaire 

1 Question

  • Q1. Where do you see yourself after 5 years from now
Contribute & help others!
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eClerx Interview FAQs

How many rounds are there in eClerx Chat Process interview?
eClerx interview process usually has 2 rounds. The most common rounds in the eClerx interview process are HR, Aptitude Test and Assignment.
How to prepare for eClerx Chat Process interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at eClerx. The most common topics and skills that interviewers at eClerx expect are Chat Process, BPO, Customer Service, Communication Skills and Customer Operations.

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eClerx Chat Process Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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eClerx Chat Process Salary
based on 4 salaries
₹2.2 L/yr - ₹3 L/yr
9% more than the average Chat Process Salary in India
View more details
Hiring For CHAT Process

Pune

0-3 Yrs

₹ 1.5-3 LPA

Hiring For CHAT Process

Pune

0-3 Yrs

₹ 1.5-3 LPA

Hiring For CHAT Process

Pune

0-3 Yrs

₹ 1.5-3 LPA

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