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eClerx Chat Process Interview Questions and Answers

Updated 9 Jul 2024

eClerx Chat Process Interview Experiences

2 interviews found

Chat Process Interview Questions & Answers

user image Anonymous

posted on 9 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is yourvqualification
  • Ans. 

    I have a Bachelor's degree in Business Administration with a focus on customer service and communication skills.

    • Bachelor's degree in Business Administration

    • Specialization in customer service

    • Strong communication skills

    • Experience in handling customer queries and complaints

  • Answered by AI

Chat Process Interview Questions & Answers

user image Anonymous

posted on 26 Jul 2022

I applied via Walk-in and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself What was your qualifications Why do you want to join us Tell me about nature Tell me about pune
Round 2 - Aptitude Test 

Are you comfortable in night shift

Round 3 - Assignment 

Write 200 words on pollution

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys dont get nurvous be confident on ky hr round i did my best but in my last zoom interview i was so nervous that i got rejected

Chat Process Interview Questions Asked at Other Companies

asked in BigBasket
Q1. What is Empathy and sympathy, write a mali your a customer receiv ... read more
asked in Zomato
Q2. What do you know about Bpo
asked in BigBasket
Q3. Uses of mail and disadvantages
Q4. Are you comfortable with rotational shift?
asked in eClerx
Q5. what is yourvqualification

Chat Process Jobs at eClerx

View all

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Non IT chat process
  • Ans. 

    Non IT chat process involves providing customer support or assistance through chat messaging.

    • Respond promptly to customer inquiries

    • Provide accurate information and solutions

    • Maintain a friendly and professional tone

    • Use empathy and active listening skills

    • Handle multiple chats simultaneously

    • Follow company guidelines and protocols

    • Offer additional assistance or products/services if applicable

  • Answered by AI
  • Q2. Technical knowledge, teacher process
  • Q3. Chat process non IT

Interview Questionnaire 

3 Questions

  • Q1. Inevitable consisted of 4 round :-
  • Q2. One such question i remember was no of possible decoding of a given integer string. Ex - If a-1, b-2, c-3, ... Z - 26 Then 123 can be written as ABC, LC, AW
  • Q3. 3) MCQ - it consisted of multiple choice questions from android and java domain. The level was medium. 4) Manager round - asked questions about my project and technologies used. Gave me a problem relate...

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice Algorithms

Interview Questionnaire 

1 Question

  • Q1. Sharepoint

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is oops
  • Ans. 

    OOPS stands for Object-Oriented Programming System. It is a programming paradigm that uses objects to represent and manipulate data.

    • OOPS is a programming paradigm that focuses on the concept of objects.

    • It allows for the creation of reusable and modular code.

    • In OOPS, data and functions are encapsulated within objects.

    • It supports concepts like inheritance, polymorphism, and encapsulation.

    • Examples of OOPS languages includ

  • Answered by AI
  • Q2. Simple

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient

I appeared for an interview in Jun 2016.

Interview Questionnaire 

3 Questions

  • Q1. General hr questions
  • Q2. About technology used earlier
  • Q3. Included work profile and negotiations

Interview Questionnaire 

2 Questions

  • Q1. About digital marketing. questions about AI,IOT and how they are being used. About half an hour long interview mostly on these topics. In addition, questions related to search engine optimisation and socia...
  • Q2. Salary discussion.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous work experience and the projects I worked on.

I applied via Recruitment Consultant and was interviewed in Nov 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. All the technical questions related to ccna and mcsa.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was really tough but cleared anyhow.

I appeared for an interview before Dec 2015.

Interview Questionnaire 

2 Questions

  • Q1. Basic questions on Java and data structures with few analytics questions
  • Q2. Basic questions

Interview Preparation Tips

Round: Test
Experience: 1 minute for each question. Completely technical round with questions on Java, algorithm and data structures
Duration: 1 hour 30 minutes
Total Questions: 90

Round: HR Interview
Experience: They ask about your interest, your hobbies and once you are done with this they will ask you questions on the hobbies you previously claimed you like.

Skills: Java Programming
College Name: Thapar University, Patiala

eClerx Interview FAQs

How many rounds are there in eClerx Chat Process interview?
eClerx interview process usually has 2 rounds. The most common rounds in the eClerx interview process are HR, Aptitude Test and Assignment.
How to prepare for eClerx Chat Process interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at eClerx. The most common topics and skills that interviewers at eClerx expect are Chat Process, Email Process, BPO, Non Voice Process and Communication Skills.

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eClerx Chat Process Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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eClerx Chat Process Salary
based on 4 salaries
₹2.3 L/yr - ₹3 L/yr
9% more than the average Chat Process Salary in India
View more details
Hiring For CHAT Process

Navi Mumbai

0-2 Yrs

₹ 2-2.5 LPA

Hiring For CHAT Process

Pune

0-3 Yrs

₹ 1.5-3 LPA

Hiring For CHAT Process

Pune

0-3 Yrs

₹ 1.5-3 LPA

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