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BigBasket Chat Process Interview Questions and Answers

Updated 9 Aug 2021

BigBasket Chat Process Interview Experiences

2 interviews found

Chat Process Interview Questions & Answers

user image Anonymous

posted on 20 Apr 2021

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is Empathy and sympathy, write a mali your a customer receive wrong product
  • Ans. 

    Empathy is understanding and sharing the feelings of others, while sympathy is feeling sorry for them.

    • Empathy involves putting oneself in the shoes of the other person and feeling what they feel.

    • Sympathy involves acknowledging the other person's feelings and expressing concern for them.

    • If a customer receives the wrong product, empathy would involve understanding their frustration and disappointment.

    • Sympathy would invol...

  • Answered by AI
  • Q2. Inspirational person, tell me about bigbasket,
  • Q3. Tell me your self, how would isee you after 3 years
  • Q4. Uses of mail and disadvantages
  • Ans. 

    Mail is a widely used communication tool, but it also has its drawbacks.

    • Advantages: quick and easy way to send messages, can be used for formal communication, can be saved for future reference

    • Disadvantages: can be time-consuming to sort through spam and junk mail, can be insecure if not encrypted, can be unreliable if not delivered or lost in transit

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't confuse, if you hindi very well go there otherwise no

Chat Process Interview Questions & Answers

user image Anonymous

posted on 9 Aug 2021

I applied via Naukri.com and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How I except you after 5 years?
  • Q2. What is Empathy and Sympathy?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident you does not know the answer try to answer

Chat Process Interview Questions Asked at Other Companies

asked in BigBasket
Q1. What is Empathy and sympathy, write a mali your a customer receiv ... read more
asked in Zomato
Q2. What do you know about Bpo
asked in BigBasket
Q3. Uses of mail and disadvantages
Q4. Are you comfortable with rotational shift?
asked in eClerx
Q5. what is yourvqualification

Interview questions from similar companies

I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't appear for the exam it shows that u got failed all time
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was good and clear

Round 3 - Group Discussion 

Discussed about salary ,Self introduction about us

Round 4 - HR 

(1 Question)

  • Q1. Self introduction, basic question

Interview Questionnaire 

5 Questions

  • Q1. Self intro
  • Q2. Tell me about your self
  • Q3. What is flipcart
  • Q4. What are you job
  • Q5. Wh
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Feb 2025.

Round 1 - HR 

(4 Questions)

  • Q1. Can you tell me about yourself?
  • Q2. Why should we hire you?
  • Ans. 

    I bring a unique blend of skills, experience, and passion that aligns perfectly with your team's goals and values.

    • Proven track record: In my previous role, I increased team efficiency by 20% through process improvements.

    • Strong communication skills: I successfully led cross-functional teams to complete projects ahead of schedule.

    • Adaptability: I thrive in fast-paced environments and can quickly adjust to changing priorit...

  • Answered by AI
  • Q3. What are your strength and weekness ?
  • Ans. 

    I possess strong analytical skills and adaptability, but I sometimes struggle with delegation and overcommitting myself.

    • Strength: Strong analytical skills - I excel at breaking down complex problems and finding effective solutions.

    • Example: In my previous role, I improved a process by analyzing data trends, leading to a 20% increase in efficiency.

    • Strength: Adaptability - I thrive in dynamic environments and can quickly ...

  • Answered by AI
  • Q4. What did you do in last 5 years
Round 2 - HR 

(2 Questions)

  • Q1. Can you tell me about yourself?
  • Q2. Thankyou for this opportunity to introduce my self .my name is Gayathri.I'm fromHyderabad . I have completed my graduation from osmania university in 2024 with 8.69%.my strength is I'm self motivating and ...

I applied via Company Website and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Get the hardware you need
  • Q2.  Whenever possible, always do your video call on a laptop with a webcam! It’s a better experience for you and those on the other end; joining a video call from a mobile phone can come across unprofessiona...

Interview Preparation Tips

Interview preparation tips for other job seekers - Research the industry and company

I applied via Approached by Company and was interviewed in Mar 2018. There were 2 interview rounds.

Interview Preparation Tips

Round: Resume Shortlist
Experience: My Resume was shortlisted and asked to comedown for Interview. On the day they re-scheduled it for some other day and when i was trying to contact them again via call and when i thought its not professional so e-mailed them. However unfortunately could not get any response from them and it's been more than 1 month

General Tips: My Resume was shortlisted and asked to comedown for Interview. On the day they re-scheduled it for some other day and when i was trying to contact them again via call and when i thought its not professional so e-mailed them. However unfortunately could not get any response from them and it's been more than 1 month
Skills: Problem Solving
Duration: <1 week

I applied via Company Website and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About previous work experience
  • Q2. About process improvements

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is quiet tough

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - No any round COVID 

(1 Question)

  • Q1. No any questions due COVID

Interview Preparation Tips

Topics to prepare for Amazon Assistant Manager interview:
  • Technical Skills
Interview preparation tips for other job seekers - Every job seekers want to growth on his life and want to work with reputed company for growth in life.

BigBasket Interview FAQs

What are the top questions asked in BigBasket Chat Process interview?

Some of the top questions asked at the BigBasket Chat Process interview -

  1. What is Empathy and sympathy, write a mali your a customer receive wrong prod...read more
  2. Uses of mail and disadvanta...read more

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BigBasket Chat Process Salary
based on 5 salaries
₹1.5 L/yr - ₹3.2 L/yr
11% less than the average Chat Process Salary in India
View more details

BigBasket Chat Process Reviews and Ratings

based on 2 reviews

5.0/5

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5.0

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5.0

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