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BigBasket Chat Process Interview Questions and Answers
BigBasket Chat Process Interview Experiences
2 interviews found
Anonymous
I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. What is Empathy and sympathy, write a mali your a customer receive wrong product
- Ans.
Empathy is understanding and sharing the feelings of others, while sympathy is feeling sorry for them.
Empathy involves putting oneself in the shoes of the other person and feeling what they feel.
Sympathy involves acknowledging the other person's feelings and expressing concern for them.
If a customer receives the wrong product, empathy would involve understanding their frustration and disappointment.
Sympathy would invol...
- Q2. Inspirational person, tell me about bigbasket,
- Q3. Tell me your self, how would isee you after 3 years
- Q4. Uses of mail and disadvantages
- Ans.
Mail is a widely used communication tool, but it also has its drawbacks.
Advantages: quick and easy way to send messages, can be used for formal communication, can be saved for future reference
Disadvantages: can be time-consuming to sort through spam and junk mail, can be insecure if not encrypted, can be unreliable if not delivered or lost in transit
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Aug 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. How I except you after 5 years?
- Q2. What is Empathy and Sympathy?
Interview Preparation Tips
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Selected
I applied via Referral and was interviewed in Jul 2023. There were 6 interview rounds.
(1 Question)
- Q1. They will ask you to introduce yourself
(1 Question)
- Q1. What do you know about Bpo
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.
BPO companies provide various services such as customer support, technical support, telemarketing, data entry, and more
BPO helps companies focus on their core business functions by outsourcing non-core activities
BPO services can be onshore, nearshore, or offshore depending on the loc...
(1 Question)
- Q1. Most of the questions are of fillers, story telling,email
Most of the questions they asked about customer service
(1 Question)
- Q1. U need to qualify to get certification from client
Interview Preparation Tips
Interview Questionnaire
5 Questions
- Q1. Self intro
- Q2. Tell me about your self
- Q3. What is flipcart
- Q4. What are you job
- Q5. Wh
I applied via Naukri.com and was interviewed in Jul 2023. There were 4 interview rounds.
It was good and clear
Discussed about salary ,Self introduction about us
(1 Question)
- Q1. Self introduction, basic question
I applied via Company Website and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Get the hardware you need
- Q2. Whenever possible, always do your video call on a laptop with a webcam! It’s a better experience for you and those on the other end; joining a video call from a mobile phone can come across unprofessiona...
Interview Preparation Tips
I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.
Interview Preparation Tips
I applied via Company Website and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. About previous work experience
- Q2. About process improvements
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.
(1 Question)
- Q1. Tell me sumthin abt the profile
(1 Question)
- Q1. Discussion on roles and responsibilities
Interview Preparation Tips
I applied via Campus Placement and was interviewed before May 2021. There were 3 interview rounds.
(4 Questions)
- Q1. First of all HR we will connect Each other.
- Q2. After that he will give me the company introduction of the company.
- Q3. Hr will discuss to conduct their interview. discuss for the timing
- Q4. Hr relted to question for the relince
Related to question for the aptitude test
Interview Preparation Tips
- Relted to company
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BigBasket Chat Process Reviews and Ratings
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