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Ebullitent Info Systems Customer Service Associate Interview Questions and Answers
Ebullitent Info Systems Customer Service Associate Interview Experiences
1 interview found
Interview Questionnaire
2 Questions
- Q1. Its all related to communicate skills
- Q2. You will be provided a script which will be recorded to check the command over English , communication skills
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Annabel Adams
Selected
I applied via Referral and was interviewed in Mar 2024. There were 4 interview rounds.
(1 Question)
- Q1. Don't wish to put here
(1 Question)
- Q1. Don't wish to put here
They have provided their structure based inquiry, I have given right answered according to my knowledge.
(1 Question)
- Q1. Tranning knowledge like HR policy, process knowledge, excell knowledge, LCD matrix, project knowledge, Customer management knowledge, CRM knowledge (understanding & how to handle their own application)
Selected
I was interviewed in Feb 2024.
(1 Question)
- Q1. Tell me about yourself
Customer Support Executive Interview Questions & Answers
Automated Systems Design
Anonymous
posted on 19 May 2024
Selected
I applied via WorkIndia and was interviewed in Feb 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. Explain about anything
- Ans.
I will explain the process of troubleshooting a technical issue.
Identify the issue reported by the customer
Ask relevant questions to gather more information
Research possible solutions
Implement the solution and test it
Follow up with the customer to ensure the issue is resolved
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
HGS TECHNOLOGIES
Anonymous
posted on 29 Dec 2020
I applied via Walk-in and was interviewed in Jan 2020. There was 1 interview round.
Interview Questionnaire
7 Questions
- Q1. Tell me about u r self
- Q2. How us u r previous job
- Q3. What is u r designation
- Ans.
I am a Customer Service Executive.
My job is to provide assistance and support to customers.
I handle customer inquiries, complaints, and feedback.
I ensure customer satisfaction and retention.
I may also be responsible for sales and upselling.
Examples of industries I may work in include retail, hospitality, and telecommunications.
- Q4. Why u leave u r previous job
- Q5. Why should we hire u
- Q6. At last having a phone call with manager
- Q7. Writing test about knowledge
Interview Preparation Tips
(2 Questions)
- Q1. Tell me about yourself
- Q2. Tell me about yoursel
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. Past experiences
Interview Preparation Tips
(2 Questions)
- Q1. Ask about my bio
- Q2. Previous job experience
(2 Questions)
- Q1. What type of situation I face in the previous job
- Q2. Situation base questions
Interview Preparation Tips
Selected
I was interviewed in Feb 2024.
(1 Question)
- Q1. Tell me about yourself
Selected
I applied via Referral and was interviewed in Mar 2024. There were 4 interview rounds.
(1 Question)
- Q1. Don't wish to put here
(1 Question)
- Q1. Don't wish to put here
They have provided their structure based inquiry, I have given right answered according to my knowledge.
(1 Question)
- Q1. Tranning knowledge like HR policy, process knowledge, excell knowledge, LCD matrix, project knowledge, Customer management knowledge, CRM knowledge (understanding & how to handle their own application)
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