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DTDC Express
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I am a customer-oriented professional with experience in sales and a passion for providing excellent service.
Experienced in sales and customer service
Strong communication and interpersonal skills
Ability to work well under pressure
Proven track record of meeting sales targets
Passionate about delivering exceptional customer service
I applied via Referral and was interviewed in Jan 2023. There were 2 interview rounds.
I am currently earning a CTC of $150,000. I expect a competitive salary based on my experience and the responsibilities of the Senior Executive Operations role.
My current CTC is $150,000
I am looking for a competitive salary
Salary expectations will be based on my experience and the responsibilities of the role
I applied via Company Website and was interviewed in Feb 2023. There was 1 interview round.
Key performance indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving its business objectives.
KPIs should be specific, measurable, achievable, relevant, and time-bound (SMART)
Examples of KPIs include customer satisfaction ratings, first call resolution rates, and average handling time
KPIs should be regularly monitored and analyzed to identify areas for improvement
KPIs can vary
Key responsibilities include handling customer queries, resolving complaints, and ensuring customer satisfaction.
Responding to customer inquiries via phone, email, or chat
Resolving customer complaints and issues in a timely and effective manner
Maintaining accurate records of customer interactions and transactions
Collaborating with other departments to ensure customer needs are met
Providing feedback to management on cus...
The company expects excellent customer service skills, problem-solving abilities, and a positive attitude.
Excellent customer service skills
Strong problem-solving abilities
Positive attitude
Ability to handle difficult customers
Effective communication skills
Product knowledge
Ability to work in a team
Time management skills
I applied via Referral and was interviewed in Oct 2023. There were 2 interview rounds.
As a CMO- Channel Management Officer, my job responsibilities include overseeing the development and implementation of channel strategies to drive sales and increase market share.
Developing channel strategies to reach target customers
Managing relationships with channel partners
Analyzing market trends and competitor activities
Monitoring sales performance and adjusting strategies accordingly
DTDC Express interview questions for popular designations
I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.
1. Find duplicate
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Get interview-ready with Top DTDC Express Interview Questions
posted on 30 Jan 2024
I applied via Recruitment Consulltant and was interviewed in Jul 2023. There was 1 interview round.
I applied via Naukri.com and was interviewed in Aug 2023. There was 1 interview round.
Right now I am doing on roll job in Safeexpress.
I was interviewed before Jan 2024.
I applied via Walk-in and was interviewed in Jul 2023. There were 3 interview rounds.
About logistics challenges what planning to clear the load at daily operations
I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 3 interview rounds.
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The duration of DTDC Express interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 160 interviews
Interview experience
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Rating in categories
Operations Executive
340
salaries
| ₹1 L/yr - ₹4 L/yr |
Channel Management Officer
334
salaries
| ₹1.8 L/yr - ₹5.5 L/yr |
Assistant Manager
294
salaries
| ₹1.8 L/yr - ₹10.4 L/yr |
Branch Manager
267
salaries
| ₹1.9 L/yr - ₹6.8 L/yr |
Operation Assistant
197
salaries
| ₹1 L/yr - ₹4 L/yr |
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