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DTDC Express
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DTDC Express Interview Questions, Process, and Tips
Top DTDC Express Interview Questions and Answers
- Q1. How could you handle if there is a bulk consignments with limited staffasked in Branch Manager interview
- Q2. How many cip create in a monthasked in Channel Sales Executive interview
- Q3. Pressure handling abilityasked in Head Operations interview
DTDC Express Interview Experiences
151 interviews found
Anonymous
(2 Questions)
- Q1. Tell me about yourself
- Ans.
I am a customer-oriented professional with experience in sales and a passion for providing excellent service.
Experienced in sales and customer service
Strong communication and interpersonal skills
Ability to work well under pressure
Proven track record of meeting sales targets
Passionate about delivering exceptional customer service
- Q2. Any experience are there before
Interview Preparation Tips
Counter Sales Executive Interview Questions asked at other Companies
Radha Krishna
Selected
I applied via Referral and was interviewed in Jan 2023. There were 2 interview rounds.
(4 Questions)
- Q1. Why you left previous Company?
- Q2. What is the last CTC and what do you expect?
- Ans.
I am currently earning a CTC of $150,000. I expect a competitive salary based on my experience and the responsibilities of the Senior Executive Operations role.
My current CTC is $150,000
I am looking for a competitive salary
Salary expectations will be based on my experience and the responsibilities of the role
- Q3. Due to layoff company decide to remove my designation and me also
- Q4. My last CTC was 3 LPA , and expected more than this .
Interview Preparation Tips
- Supply Chain Management
- Last mile
- Operations
- Warehouse Management
- Customer Relationship
Senior Executive Operations Interview Questions asked at other Companies
Selected
I applied via Company Website and was interviewed in Feb 2023. There was 1 interview round.
(3 Questions)
- Q1. Key performance indicators ?
- Ans.
Key performance indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving its business objectives.
KPIs should be specific, measurable, achievable, relevant, and time-bound (SMART)
Examples of KPIs include customer satisfaction ratings, first call resolution rates, and average handling time
KPIs should be regularly monitored and analyzed to identify areas for improvement
KPIs can vary
- Q2. Key Responsibilities areas?
- Ans.
Key responsibilities include handling customer queries, resolving complaints, and ensuring customer satisfaction.
Responding to customer inquiries via phone, email, or chat
Resolving customer complaints and issues in a timely and effective manner
Maintaining accurate records of customer interactions and transactions
Collaborating with other departments to ensure customer needs are met
Providing feedback to management on cus...
- Q3. What are you and your company expecting from me?
- Ans.
The company expects excellent customer service skills, problem-solving abilities, and a positive attitude.
Excellent customer service skills
Strong problem-solving abilities
Positive attitude
Ability to handle difficult customers
Effective communication skills
Product knowledge
Ability to work in a team
Time management skills
Interview Preparation Tips
Customer Service Executive Interview Questions asked at other Companies
Selected
I applied via Referral and was interviewed in Oct 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Just about your experience
- Q2. Your job responsibilities
- Ans.
As a CMO- Channel Management Officer, my job responsibilities include overseeing the development and implementation of channel strategies to drive sales and increase market share.
Developing channel strategies to reach target customers
Managing relationships with channel partners
Analyzing market trends and competitor activities
Monitoring sales performance and adjusting strategies accordingly
Interview Preparation Tips
DTDC Express interview questions for popular designations
I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.
1. Find duplicate
2. Second largest without sorting
Api codes
Selenium
Appium
Senior Sdet Test Engineer Interview Questions asked at other Companies
Get interview-ready with Top DTDC Express Interview Questions
Senior Territory Sales Management Executive Interview Questions & Answers
akash dhek
posted on 30 Jan 2024
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2023. There was 1 interview round.
(2 Questions)
- Q1. General Question - tell me something about yourself
- Q2. Describe your day
Senior Territory Sales Management Executive Interview Questions asked at other Companies
Jobs at DTDC Express
Selected
I applied via Naukri.com and was interviewed in Aug 2023. There was 1 interview round.
Right now I am doing on roll job in Safeexpress.
Interview Preparation Tips
- Inword
- Outword
- Stock
- Cycle count
- Inventory
- Picking
- Packing
- Grn
- Excel
- Office
- Problem Solving
- E waybill
- Invoice
- Manpower Handling
- Tracking
- email process
Operations Executive Interview Questions asked at other Companies
Selected
I was interviewed before Jan 2024.
(2 Questions)
- Q1. Introduction and qualification
- Q2. Past working experiences
- Ans.
I have over 10 years of experience in operations management, including leading teams, optimizing processes, and implementing efficiency improvements.
Led a team of 50 employees in a manufacturing plant, increasing production output by 20%
Implemented a new inventory management system that reduced stockouts by 30%
Streamlined supply chain processes, resulting in a 15% cost savings
(3 Questions)
- Q1. Computer skills
- Q2. Working abilities
- Q3. Pressure handling ability
- Ans.
I have a proven track record of effectively handling pressure in high-stress situations.
I remain calm and focused under pressure
I prioritize tasks and manage time efficiently
I communicate effectively with team members to delegate tasks and share the workload
I have experience successfully managing tight deadlines and high-pressure situations
(2 Questions)
- Q1. Working technique
- Ans.
My working technique involves thorough planning, effective communication, and continuous improvement.
I always start by creating a detailed plan outlining goals, tasks, and timelines.
I prioritize tasks based on importance and urgency to ensure efficient workflow.
I regularly communicate with team members to provide updates, gather feedback, and address any issues.
I believe in continuous improvement and seek feedback from...
- Q2. Capability of working
- Ans.
I have a proven track record of successfully managing operations and leading teams to achieve goals.
Experience in overseeing day-to-day operations
Strong leadership and decision-making skills
Ability to analyze data and make strategic decisions
Effective communication with team members and stakeholders
Track record of meeting targets and deadlines
Head Operations Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed in Jul 2023. There were 3 interview rounds.
About logistics challenges what planning to clear the load at daily operations
(2 Questions)
- Q1. Salary negotiations will be done not as per our talent as per they targeted
- Q2. Plan to get higher slary at the time of joining no more extra payments will be done
Area Manager Interview Questions asked at other Companies
I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 3 interview rounds.
(2 Questions)
- Q1. General questions like tell me something about yourself. Point to be noted here - the guy Utkarsh Narain who took my interview didn't even bother to show his face during the interview. He conveniently chos...
- Q2. What do you think is the best CMS PLATFORM?
- Ans.
WordPress is the best CMS platform.
WordPress is user-friendly and easy to use.
It has a large community of developers and users.
It offers a wide range of plugins and themes for customization.
It is SEO-friendly and mobile-responsive.
It is free and open-source.
(1 Question)
- Q1. Utkarsh asked me to present a marketing plan based on the information available. It was only after I told him that I would need an inside view of the company and get more details he started going round and...
Interview Preparation Tips
It was a virtual meeting. This guy turned up for the interview and kept his camera off. He gave me an excuse saying that he is traveling.
After some generic questions, he told me that he would consider my candidature after I give him a marketing presentation. He had no clue what needed to be in the presentation and what exactly he is looking for.
Since I viewed his LinkedIn profile and knew that he hasn't handled any marketing roles in his career he must be confused. To make things simpler for him I told him to give me a problem statement and I will try to solve that problem through my presentation.
He was still confused and started saying things like DTDC never had a marketing team and it was only incepted some years ago and we got an agency who had presented us the positioning and other things. It was irrelevant. Then I told him that I will try to gather maximum information from the public domain and present a plan.
This confused man showed me a high level of desperation. When I told him that I would need 5 days to present the same he told me that he only has 2 days.
I worked overnight and screened through countless articles, and interviews and also tried to do a sentiment analysis of his brand.
I reverted to him in 2 days. In my mail I had requested you to give me an opportunity to present my ideas to him one on one. It never happened. This confused and so-called chief of staff never responded to my mail.
Then I don't hear anything from him for a week.
After 10 days the consultant sends me a one-liner mail stating - DTDC is not going ahead with your profile. No reason was provided as such.
Well, I was not surprised. The guy Utkarsh Narain hasn't had any clarity about the role that he was hiring for. The JD given to the consultant was half-baked and didn't present a clear picture of things expected from a candidate.
It was funny, to say the least. DTDC as a brand has earned a very bad reputation. It was bound to happen when the company hasn't invested any money in branding or had any custodian of the brand in the past. Marketing and branding were never on their priority list.
They got Sourav Ganguly as their brand ambassador but they don't know how to use him effectively in their brand campaigns. In fact Utkarsh Narain told me the same during the interview itself. Well, I can see this guy Utkarsh is certainly dimwitted for sure but he is modest.
As a result, they made a mess of the whole brand and now planning to hire someone to pass on the buck. Confused people.
It was a colossal waste of time to invest my time in such dimwitted employers.
Skills evaluated in this interview
DGM - Marketing Interview Questions asked at other Companies
Top trending discussions
DTDC Express Interview FAQs
The duration of DTDC Express interview process can vary, but typically it takes about less than 2 weeks to complete.
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DTDC Express Interviews By Designations
- DTDC Express Operations Executive Interview Questions
- DTDC Express Branch Manager Interview Questions
- DTDC Express Senior Executive Operations Interview Questions
- DTDC Express Operation Assistant Interview Questions
- DTDC Express Channel Management Officer Interview Questions
- DTDC Express Assistant Manager Interview Questions
- DTDC Express Area Manager Interview Questions
- DTDC Express Sales Manager Interview Questions
- Show more
Interview Questions for Popular Designations
- Operations Executive Interview Questions
- Branch Manager Interview Questions
- Senior Executive Operations Interview Questions
- Operation Assistant Interview Questions
- Channel Management Officer Interview Questions
- Assistant Manager Interview Questions
- Design Engineer Interview Questions
- Software Developer Interview Questions
- Show more
DTDC Express Interview Process
based on 163 interviews
Interview experience
Interview Questions from Similar Companies
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DTDC Express Reviews and Ratings
based on 2.7k reviews
Rating in categories
|
Channel Management Officer
334
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Operations Executive
299
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Assistant Manager
295
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Operation Assistant
197
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Executive
186
salaries
| ₹0 L/yr - ₹0 L/yr |
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