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DTDC Express Customer Service Executive Interview Questions and Answers for Experienced
Updated
28 Dec 2024
1 interview found
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Popular
Ranjan Tewary
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Nov 2024.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Can you provide an introduction and detail your previous work experiences in different domains, as well as your goals for the next 5 to 10 years? Add Answer
Interview questions from similar companies
Senior Customer Service Executive Interview Questions
Yusen Logistics
Anonymous
posted on 12 Jan 2023
Interview experience
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Dec 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Customer related and pickup and delivery follow View Answers (1)
- Q2. Customer any material damage related View Answers (1)
Interview Preparation Tips
Topics to prepare for Yusen Logistics Senior Customer Service Executive interview:
- Customer Handling
- Communication Skills
- Project Management
- customer support
- MS Office
- Accounting
- Javascript
- Finance
I applied via Referral and was interviewed before Dec 2020.
3 Interview Rounds
Interview Questions
- Q1. Basic questions are asked about myself, previous experience etc
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be prepared with any topic of your choice to speak for 2 to 3 minutes.
I applied via Referral and was interviewed before Jun 2021.
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Tell me something about your self and job profile Add Answer
2
HR Round (1 Question)
- Q1. Tell me something about your self and job profile Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Knowledge about the company and customer service knowledge
DTDC Express Interview FAQs
How many rounds are there in DTDC Express Customer Service Executive interview for experienced candidates?
DTDC Express interview process for experienced candidates usually has 1 rounds. The most common rounds in the DTDC Express interview process for experienced candidates are One-on-one Round.
How to prepare for DTDC Express Customer Service Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DTDC Express. The most common topics and skills that interviewers at DTDC Express expect are CRM, Customer Acquisition, Customer Complaints, Customer Service and English Language.
What are the top questions asked in DTDC Express Customer Service Executive interview for experienced candidates?
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DTDC Express Interviews By Designations
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Interview Questions for Popular Designations
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People are getting interviews through
based on 1 DTDC Express interview
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32%
less
than the average Customer Service Executive Salary in India
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DTDC Express Customer Service Executive Reviews and Ratings
based on 14 reviews
Rating in categories
|
Operations Executive
408
salaries
|  ₹1.1 L/yr - ₹4 L/yr |
|
Channel Management Officer
317
salaries
| ₹1.8 L/yr - ₹5.3 L/yr |
|
Assistant Manager
244
salaries
| ₹2.4 L/yr - ₹10 L/yr |
|
Operation Assistant
199
salaries
| ₹1 L/yr - ₹4 L/yr |
|
Senior Executive
189
salaries
| ₹1.8 L/yr - ₹6 L/yr |
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