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DTDC Express Agent Interview Questions and Answers

Updated 17 Oct 2023

DTDC Express Agent Interview Experiences

1 interview found

Agent Interview Questions & Answers

user image Anonymous

posted on 17 Oct 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. First off all courier experience and and first 2days training
  • Ans. Phishically training is must and communication skills is must and have to handle the customer??
    • Answered Anonymously
    Add your answer
  • Q2. Experience staff is reported to new staff next go to manager
    • Add your answer
  • Q3. Plz avide to waste of time in con call
    • Add your answer
  • Q4. Plz more importantin ops team and ops staff
    • Add your answer
  • Q5. Department wise summary and more than customer service and franchise and customer responsibility it's must
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First off all courier experience and and first 2days training attitude is must

Top trending discussions

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Interview Tips & Stories
1w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Agent Interview Questions & Answers

Exl India user image Anonymous

posted on 17 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Have you ever worked before?
  • Ans. 

    Yes, I have worked before in various roles and industries.

    • I have experience working in customer service roles

    • I have worked in retail, hospitality, and administrative positions

    • I have also interned at a marketing agency during college

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Previous job if any
  • Ans. 

    I worked as a customer service representative at a telecommunications company.

    • Handled customer inquiries and resolved issues over the phone and via email

    • Assisted customers with billing questions and account changes

    • Provided technical support for internet and cable services

    • Collaborated with other departments to ensure customer satisfaction

    • Answered by AI
    Add your answer

Agent Interview Questions & Answers

Exl India user image Anonymous

posted on 17 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Have you ever worked before?
  • Ans. 

    Yes, I have worked before in various roles and industries.

    • I have experience working in customer service roles

    • I have worked in retail, hospitality, and administrative positions

    • I have also interned at a marketing agency during college

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Previous job if any
  • Ans. 

    I worked as a customer service representative at a telecommunications company.

    • Handled customer inquiries and resolved issues over the phone and via email

    • Assisted customers with billing questions and account changes

    • Provided technical support for internet and cable services

    • Collaborated with other departments to ensure customer satisfaction

    • Answered by AI
    Add your answer

Call Center Agent Interview Questions & Answers

DHL Global Forwarding user image Anonymous

posted on 4 Jul 2022

I applied via Naukri.com and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Aptitude Test 

Genral Test to check there ability and experience. In which ask them questions related to the spesific job. Duration Should be 1.30hr .

Round 2 - One-on-one 

(2 Questions)

  • Q1. Ask him genral questions And also about his personal life to check his mental health.
    • Add your answer
  • Q2. Then check his job experience via some questions
    • Add your answer
Round 3 - Group Discussion 

TO TAKE HIM IN OR OUT

Round 4 - Group Discussion 

TO TAKE HIM IN OR OUT

Interview Preparation Tips

Interview preparation tips for other job seekers - OK GOOD LUCK now byeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
More about working at DTDC Express

DTDC Express Interview FAQs

How many rounds are there in DTDC Express Agent interview?
DTDC Express interview process usually has 2 rounds. The most common rounds in the DTDC Express interview process are Resume Shortlist and One-on-one Round.
How to prepare for DTDC Express Agent interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DTDC Express. The most common topics and skills that interviewers at DTDC Express expect are customer support.
What are the top questions asked in DTDC Express Agent interview?

Some of the top questions asked at the DTDC Express Agent interview -

  1. Department wise summary and more than customer service and franchise and custom...read more
  2. Experience staff is reported to new staff next go to mana...read more
  3. First off all courier experience and and first 2days train...read more

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