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DigiCall Teleservices HR Executive Interview Questions and Answers
DigiCall Teleservices HR Executive Interview Experiences
1 interview found
Anonymous
(2 Questions)
- Q1. Tell me yourself
- Q2. What are your Hobbies
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I appeared for an interview before Feb 2021.
Resume
(1 Question)
- Q1. Tell me about yourself.
(1 Question)
- Q1. Tell me about yourself.
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Selected
I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.
(1 Question)
- Q1. Related to your previous experience
(2 Questions)
- Q1. Completely based on your experience
- Q2. Based on your experience
Interview Questionnaire
1 Question
- Q1. Relates to project & last company experience
Interview Questionnaire
1 Question
- Q1. Mostly they checking your presence in interview and asking about your experience for particular field and background.
I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 4 interview rounds.
Reasoning questions mathematics
(3 Questions)
- Q1. Introduce yourself and how fluent I can speak English
- Ans.
I am a highly motivated and dedicated individual with excellent English fluency.
I have been speaking English fluently for over 10 years.
I have a strong command of grammar and vocabulary.
I have experience communicating in English in both professional and social settings.
I have successfully completed English language proficiency tests such as TOEFL with a high score.
I have participated in English-speaking clubs and debat
- Q2. Work profile of previous companies
- Ans.
I have worked in various companies with diverse work profiles.
Worked as a software engineer at XYZ Company, where I developed and maintained web applications using Java and JavaScript.
At ABC Company, I worked as a project manager and successfully led a team of 10 members to deliver a complex software project within the deadline.
In my previous role at DEF Company, I was responsible for conducting market research and ana...
- Q3. Salary expectations was asked
(2 Questions)
- Q1. How can I satisfy customers
- Ans.
Satisfy customers by providing excellent service and addressing their needs and concerns.
Listen actively to their feedback and take action to improve
Offer personalized solutions and go above and beyond to exceed expectations
Provide timely and efficient service
Maintain a positive and friendly attitude
Ensure quality products and services
Offer incentives and rewards for loyalty
- Q2. How would I rate myself
- Ans.
I would rate myself as highly competent and skilled in my field.
I have a strong understanding of the subject matter and can apply it effectively.
I consistently deliver high-quality work and meet or exceed expectations.
I actively seek opportunities to learn and improve my skills.
I am able to work well both independently and as part of a team.
I have received positive feedback and recognition for my work.
I am confident in...
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Interview Questionnaire
1 Question
- Q1. Tell mee about your self?
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Sep 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Basic Language related questions.
- Q2. Basic programming questions like recursion, some basic sql queries etc
Interview Preparation Tips
I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How do you sale nokia phone to that customer who wants another company
- Ans.
To sell a Nokia phone to a customer who wants another company, highlight Nokia's unique features, benefits, and value proposition.
Emphasize Nokia's superior build quality and durability
Highlight Nokia's long-lasting battery life and reliable performance
Showcase Nokia's user-friendly interface and intuitive features
Demonstrate Nokia's exceptional camera capabilities and imaging technology
Offer competitive pricing and at
Interview Preparation Tips
Just be confident no matter you have experience or not. Tell them that you are greatful to take this opportunity amd make them proud for their decision to keep you in their compan
I applied via Campus Placement and was interviewed in Dec 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. What are new technologies you learnt?
- Q2. Which technical books you read?
- Ans.
I have read several technical books on programming languages, algorithms, and software design.
Clean Code by Robert C. Martin
The Pragmatic Programmer by Andrew Hunt and David Thomas
Cracking the Coding Interview by Gayle Laakmann McDowell
Design Patterns: Elements of Reusable Object-Oriented Software by Erich Gamma, Richard Helm, Ralph Johnson, and John Vlissides
- Q3. How could you solve problem of customer without customer care help?
- Ans.
By providing self-service options and resources, such as FAQs and online documentation.
Create a comprehensive FAQ section on the company's website
Develop an online knowledge base with step-by-step guides and troubleshooting tips
Offer live chat support with automated responses and chatbots
Provide video tutorials and instructional videos
Implement a community forum where customers can help each other
- Q4. Any question for me?
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DigiCall Teleservices HR Executive Interview Process
based on 1 interview
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DigiCall Teleservices HR Executive Reviews and Ratings
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Rating in categories
|
Customer Care Executive
39
salaries
|  ₹1 L/yr - ₹3 L/yr |
|
Tele Caller
14
salaries
| ₹0.1 L/yr - ₹2 L/yr |
|
Team Lead
11
salaries
| ₹1.8 L/yr - ₹4.2 L/yr |
|
Telecaller
10
salaries
| ₹1.8 L/yr - ₹3.5 L/yr |
|
Service Desk Engineer
6
salaries
| ₹1.4 L/yr - ₹1.6 L/yr |
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