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I applied via WorkIndia and was interviewed in Apr 2021. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
It involves addressing customer inquiries and concerns
Providing product information and recommendations
Resolving complaints and issues
Ensuring customer satisfaction and loyalty
Examples include answering phone calls, responding to emails, and providing live chat support
A mope call on customer service is when a customer is unhappy or dissatisfied with the service they received.
Listen actively to the customer's concerns
Apologize for any inconvenience caused
Offer a solution or alternative
Follow up with the customer to ensure satisfaction
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I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.
I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.
I applied via Campus Placement and was interviewed before Feb 2020. There were 6 interview rounds.
I applied via Referral and was interviewed before Jan 2021. There were 5 interview rounds.
based on 7 reviews
Rating in categories
Back Office Executive
3
salaries
| ₹0 L/yr - ₹0 L/yr |
HR Assistant
3
salaries
| ₹0 L/yr - ₹0 L/yr |
TCS
Accenture
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