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Definitive Healthcare Senior Customer Support Executive Interview Questions and Answers
Updated
12 Apr 2024
1 interview found
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Popular
rajendra kumar
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via LinkedIn and was interviewed in Mar 2024.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. General resume screening Add Answer
2
Technical Round (1 Question)
- Q1. Asked about experience and roles Add Answer
Interview questions from similar companies
Senior Customer Support Executive Interview Questions
Teleperformance
Anonymous
posted on 16 Sep 2023
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-
I was interviewed in Mar 2023.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Introduction self Add Answer
- Q2. And abtbcompany Add Answer
2
HR Round (2 Questions)
- Q1. About Bangalore Add Answer
- Q2. Salry expectations Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Jan 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
Questions and answers of aptitude
3
Typing Test Round (2 Questions)
- Q1. Speed test in typing Add Answer
- Q2. Paragraph writing for speed test Add Answer
4
HR Round (1 Question)
- Q1. General questions related to our studies Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare thoroughly and attend the interview and wish you all the best.
I applied via Walk-in and was interviewed before Sep 2021.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (5 Questions)
- Q1. Tell me something about yourself?? Add Answer
- Q2. Previous work experience?? Add Answer
- Q3. Strength and weekness Add Answer
- Q4. Reason of changing the job Add Answer
- Q5. Why do we hire you on this role Add Answer
3
One-on-one Round (7 Questions)
- Q1. General questions as asked in HR round Add Answer
- Q2. Ooperational questions. Add Answer
- Q3. Tell me a time when you have delivered exception experience to a customer? View Answers (1)
- Q4. Tell us a time when you failed to deliver the expected experience? Add Answer
- Q5. How to handle difficult customer and scenario? View Answers (1)
- Q6. How to say no to a customer? View Answers (1)
- Q7. How can you explain something technical to a non tech savy customer? View Answers (1)
4
Assignment Round
There will be a mock call or mock chat in a imaginary situation to check the comprehension, written and verbal skills and grammer.
Interview Preparation Tips
Interview preparation tips for other job seekers - Be calm, composed and confident. Answer the questions to the point and don't make a scenario.
Kavyashri Shetty
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Campus Placement and was interviewed in Jan 2024.
2 Interview Rounds
1
Aptitude Test Round
English grammer,synonyms,paragraph reading
2
Technical Round (3 Questions)
- Q1. Introduce yourself? Add Answer
- Q2. WHat is RAM ROM? View Answers (1)
- Q3. Where u use AI in your daily life? Add Answer
Skills evaluated in this interview
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via LinkedIn and was interviewed in Dec 2023.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Mannerism , How we speak Add Answer
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (2 Questions)
- Q1. Tell me about yourself. Add Answer
- Q2. What is the most difficult situation you faced and how did you overcome it? Add Answer
I applied via Walk-in and was interviewed in Jan 2022.
1 Interview Round
1
HR Round (5 Questions)
- Q1. What are your salary expectations? View Answers (1)
- Q2. What is your family background? View Answers (1)
- Q3. Why should we hire you? View Answers (1)
- Q4. What are your strengths and weaknesses? View Answers (1)
- Q5. Tell me about yourself. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - CUSTOMER CARE EXECUTIVE SUPPORT
Interview Questions
- Q1. What do you see yourself in 3 yrs?
Add Answer
- Q2. What is you Strongest Point?
View Answers (1)
- Q3. What is your weakest Point?
Add Answer
- Q4. What do you know about our organization?
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be Smart it gives you Confidence
I applied via Company Website and was interviewed in May 2021.
1 Interview Round
Interview Questions
- Q1. Why should we hire you.?
View Answers (1)
Definitive Healthcare Interview FAQs
How many rounds are there in Definitive Healthcare Senior Customer Support Executive interview?
Definitive Healthcare interview process usually has 2 rounds. The most common rounds in the Definitive Healthcare interview process are HR and Technical.
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