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DBS Bank Casa Sales Officer Interview Questions and Answers

Updated 7 Jan 2023

DBS Bank Casa Sales Officer Interview Experiences

2 interviews found

I applied via Indeed and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What's casa and insurance Why choose dbs About dbs What are third party products How to handle customer Which customer to u pitch for minimum balance maintainance
  • Ans. 

    CASA stands for Current Account and Savings Account. Insurance refers to the coverage provided for potential risks. DBS is a reputable bank known for its customer-centric approach and wide range of products. Third party products are financial products offered by entities other than the bank. Handling customers involves effective communication, understanding their needs, and providing suitable solutions. Minimum balance...

  • Answered by AI
  • Q2. Self intro and about casa questions

Interview Preparation Tips

Topics to prepare for DBS Bank Casa Sales Officer interview:
  • Related questions
Interview preparation tips for other job seekers - Don't feel anything like make mistake if any questions.....be confident feel comfortable with ht frst of all say without mistake in self intro be happy to a attend interview..... Results will be positive main think practice,punctuality, correct pronounce, and proud of ur self ....
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Asking about past experience at banking knowledge
  • Q2. About self introducing in communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Best bank for sale people and get most of benefit from dbs bank, also get working knowledge and promotion.

Casa Sales Officer Interview Questions Asked at Other Companies

asked in DBS Bank
Q1. What's casa and insurance Why choose dbs About dbs What are third ... read more
asked in ICICI Bank
Q2. Do you have knowledge of saving account? Tell me something about ... read more
asked in ICICI Bank
Q3. Totally sales based work so how to full fill you targets
asked in HDFC Bank
Q4. 1)What is mean by business development? 2)Bank repo rate n bank d ... read more
Q5. What is 5 p's in market

Interview questions from similar companies

I applied via Walk-in and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Do you want to relocate
  • Q2. Why you want to change you field
  • Q3. Do you comfortable to work more than office time
  • Q4. Do you ready for outside work

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience with HR manager

I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Need to have patience
Round 2 - sales skills 

(1 Question)

  • Q1. Why should we hire you.

Interview Preparation Tips

Interview preparation tips for other job seekers - need to accept what ever the recruiter says.

I applied via Walk-in and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - No more question asked. Asked about your qualification, family members etc.

I applied via Company Website and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Online test on computer 15 question you solve at list 9 out of 15.after that you clear that round

Round 3 - Writing test 

(1 Question)

  • Q1. Essay writing in english
  • Ans. Who is your role model essay
  • Answered Anonymously
Round 4 - HR 

(3 Questions)

  • Q1. Tell about your self ?
  • Q2. Family background what is your goal ?
  • Q3. You know about your role in our organization ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Give answers proper and don't feel uncomfortable speaking well

I applied via Referral and was interviewed before Aug 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How to react and advice to banking customer
  • Ans. 

    To react and advise banking customers, listen actively, understand their needs, provide relevant information, offer suitable solutions, and ensure excellent customer service.

    • Listen actively to the customer's concerns and needs

    • Understand the customer's financial goals and objectives

    • Provide relevant information about banking products and services

    • Offer suitable solutions tailored to the customer's needs

    • Ensure excellent cu

  • Answered by AI
  • Q2. How to solving the customer issue .
  • Ans. 

    Solving customer issues requires active listening, empathy, and prompt action.

    • Listen actively to the customer's concerns and ask clarifying questions.

    • Show empathy and understanding for their situation.

    • Take prompt action to resolve the issue, whether it's offering a solution or escalating to a higher authority.

    • Follow up with the customer to ensure their satisfaction and address any further concerns.

  • Answered by AI
  • Q3. How to get relationship with bank customer
  • Ans. 

    To build a relationship with bank customers, one must focus on providing excellent customer service and personalized attention.

    • Listen actively to their needs and concerns

    • Offer customized solutions based on their financial goals

    • Follow up regularly to ensure satisfaction

    • Provide educational resources and financial advice

    • Be transparent and honest in all interactions

    • Show appreciation and gratitude for their business

    • Attend c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I already working in HDFC as a sales executive I interviewed in ICICI they asking my strength and my weakness I told my strength is confident and loyalty my weakness is my anger .Then they gave offer for that same day I got a asset department .

I applied via Newspaper Ad and was interviewed before Feb 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. What is your father occupation? And what type of Business?
  • Q2. How can you sell stapler.
  • Ans. 

    A stapler is an essential tool for organizing documents and keeping them together.

    • Highlight the convenience of using a stapler over paper clips or rubber bands.

    • Emphasize the professional appearance of stapled documents.

    • Demonstrate the durability and longevity of the stapler.

    • Offer a variety of stapler sizes and styles to fit different needs.

    • Provide a competitive price point compared to other office supply stores.

    • Offer a...

  • Answered by AI
  • Q3. Easy..just show stapler to a person that this is steel and best branded.
  • Q4. Are you comfortable to do non sitting jobs

Interview Preparation Tips

Interview preparation tips for other job seekers - Simply said In interview I and my family staying in a joint family. I and my three brother are four member and father and mother

I applied via Walk-in and was interviewed in Jul 2020. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. What is your Current CTC

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident... Interview is very easy. improve Your communication skills. English writing & speaking.

I applied via Campus Placement and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Sale to pen

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple and formal dress code.
And confidently answer all answer
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DBS Bank Interview FAQs

How many rounds are there in DBS Bank Casa Sales Officer interview?
DBS Bank interview process usually has 1-2 rounds. The most common rounds in the DBS Bank interview process are HR and Resume Shortlist.
How to prepare for DBS Bank Casa Sales Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DBS Bank. The most common topics and skills that interviewers at DBS Bank expect are Current Account, Casa, liabilities, Sales and Saving Account.
What are the top questions asked in DBS Bank Casa Sales Officer interview?

Some of the top questions asked at the DBS Bank Casa Sales Officer interview -

  1. What's casa and insurance Why choose dbs About dbs What are third party product...read more
  2. Self intro and about casa questi...read more
  3. About self introducing in communication ski...read more

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DBS Bank Casa Sales Officer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
DBS Bank Casa Sales Officer Salary
based on 34 salaries
₹2.3 L/yr - ₹3.6 L/yr
At par with the average Casa Sales Officer Salary in India
View more details

DBS Bank Casa Sales Officer Reviews and Ratings

based on 14 reviews

4.5/5

Rating in categories

4.0

Skill development

4.6

Work-life balance

4.4

Salary

4.0

Job security

4.3

Company culture

3.8

Promotions

4.0

Work satisfaction

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