Casa Sales Officer Interview Questions and Answers

CASA stands for Current Account and Savings Account. Insurance refers to the coverage provided for potential risks. DBS is a reputable bank known for its customer-centric approach and wide range of products. Third party products are financial products offered by entities other than the bank. Handling customers involves effective communication, understanding their needs, and providing suitable solutions. Minimum balance maintenance is pitched to customers who can benefit from ...read more

Yes, I have knowledge of saving accounts and ICICI Bank.

• ICICI Bank offers various types of savings accounts such as Regular Savings Account, Salary Account, and Senior Citizen Account.

• The bank provides attractive interest rates and benefits on savings accounts.

• ICICI Bank also offers a mobile banking app for easy access to account information and transactions.

• The bank has a wide network of branches and ATMs across the country for convenient banking.

• ICICI Bank's savings account...read more

To fulfill sales targets, I focus on building strong relationships with clients, identifying their needs, and providing tailored solutions.

• I prioritize building strong relationships with clients to establish trust and loyalty

• I identify the specific needs of each client and provide tailored solutions to meet those needs

• I regularly review my progress towards targets and adjust my approach as needed

• I stay up-to-date on industry trends and product knowledge to better serve my cli...read more

Business development refers to the process of identifying and pursuing new business opportunities to increase revenue and growth.

• It involves researching and analyzing market trends and customer needs

• Developing strategies to reach new customers and expand the customer base

• Building and maintaining relationships with clients and partners

• Identifying and pursuing new business partnerships and collaborations

• Creating and implementing marketing and sales plans to promote products and...read more

Retail banking refers to the services provided by banks to individual customers, such as savings accounts, loans, and credit cards.

• Retail banking focuses on individual customers rather than businesses or corporations

• Services offered include savings accounts, checking accounts, loans, mortgages, and credit cards

• Retail banks may also offer investment services and financial planning

• Examples of retail banks include Bank of America, Wells Fargo, and Chase

Sales is the process of persuading a potential customer to purchase a product or service.

• Sales involves identifying potential customers and their needs

• It requires building relationships with customers

• Sales also involves presenting products or services in a compelling way

• Closing the sale by overcoming objections and finalizing the transaction

• Follow-up to ensure customer satisfaction and encourage repeat business