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Cummins Sales and Service Service Engineer Interview Questions and Answers
Cummins Sales and Service Service Engineer Interview Experiences
2 interviews found
Selected
I was interviewed in Jun 2024.
About past experience
(1 Question)
- Q1. About knowledge of engines
I applied via Naukri.com and was interviewed in Dec 2019. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Regarding current role ,how often you attend customers .
- Q2. Work as customer support engineer give single point solution for all queries regarding complaints ,orders and parts etc.always build a strong relation between campany and customer by giving 24×7 support
Interview Preparation Tips
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Interview questions from similar companies
Service Engineer Interview Questions & Answers
Samvardhana Motherson Group
Anonymous
posted on 26 Oct 2024
(1 Question)
- Q1. Quality check and production related
Preet kumar
Selected
I applied via Approached by Company and was interviewed in Oct 2023. There were 4 interview rounds.
(3 Questions)
- Q1. Basic electrical and mechanical subject related questions
- Q2. Electricity EMF resistance semiconductor voltage current etc.
- Q3. Torque, force assembly design, diagrams
Breakdown handle in 48 hours
(1 Question)
- Q1. Basic information about work
(1 Question)
- Q1. Warranty handle for Diesel equipments
- Ans.
Handling warranty for Diesel equipments involves understanding the terms and conditions, verifying eligibility, coordinating repairs, and ensuring customer satisfaction.
Understand the terms and conditions of the warranty for Diesel equipments
Verify the eligibility of the equipment for warranty coverage
Coordinate repairs or replacements as needed under warranty
Ensure customer satisfaction by providing timely and efficie...
(3 Questions)
- Q1. Tell me about yourself
- Q2. What's type of call
- Ans.
The type of call refers to the nature of the service request or issue reported by the customer.
The type of call could be related to equipment malfunction, software issues, installation support, or general inquiries.
Examples include troubleshooting a faulty machine, assisting with software configuration, providing guidance on product usage, or answering questions about service contracts.
- Q3. My self introduction
Selected
I applied via Campus Placement and was interviewed in Nov 2023. There were 2 interview rounds.
About last company work culture and job profile
(2 Questions)
- Q1. About your self
- Q2. Assembly process
(3 Questions)
- Q1. No special questions but since I was from tyre industry, i had to answer questions related to tyre only. I came from tyre mfg. Sector so it was all related to mfg. And production
- Ans. Just be clear with what is asked and don't fake your answers.
- Q2. General questions such as why are you leaving so prestigious company and why do wo want to work here. The job is very challenging, will you be able to handle the pressure, etc
- Q3. I just answered them one by one on my own
Interview Preparation Tips
I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Working procedure of starter motor and alternator and it's components
- Ans.
Starter motor and alternator are crucial components of a vehicle's electrical system.
Starter motor is responsible for cranking the engine to start the vehicle
Alternator generates electrical power to charge the battery and power the vehicle's electrical system
Starter motor is powered by the battery and engages with the engine's flywheel to turn the engine over
Alternator is driven by the engine's crankshaft and converts ...
- Q2. What are the merits and demerits of starter motor and alternator
- Ans.
Starter motor and alternator are essential components of a vehicle's electrical system.
Merits of starter motor: provides initial power to start the engine, easy to replace
Demerits of starter motor: can wear out quickly, requires a lot of power from the battery
Merits of alternator: charges the battery while the engine is running, provides power to the electrical system
Demerits of alternator: can fail due to worn-out bea...
Interview Preparation Tips
I applied via Referral and was interviewed in Oct 2021. There were 3 interview rounds.
(1 Question)
- Q1. Previous experience and about tyre basics
(1 Question)
- Q1. Family background and location
Interview Questionnaire
2 Questions
- Q1. Introduce yourself
- Q2. First start your name location then family details , your qualifications in last your experience if you have otherwise no need
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Cummins Sales and Service Service Engineer Interview Process
based on 1 interview
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Cummins Sales and Service Service Engineer Reviews and Ratings
based on 17 reviews
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