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Cummins Sales and Service Interview Questions and Answers

Updated 17 Jul 2024

Cummins Sales and Service Interview Experiences

Popular Designations

4 interviews found

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jun 2024.

Round 1 - Group Discussion 

About past experience

Round 2 - Technical 

(1 Question)

  • Q1. About knowledge of engines

Service Engineer Interview Questions asked at other Companies

Q1. What are the compulsory policy excess in four wheeler private vehicles?
View answer (11)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to previous company
  • Q2. Finance and cash management
Round 2 - One-on-one 

(3 Questions)

  • Q1. Related to finance and cash management
  • Q2. Related to previous company
  • Q3. Related to 2 previous company

Senior Executive - Finance Interview Questions asked at other Companies

Q1. What are provisions, contingent liabilities, and contingent assets, and can you provide examples of each?
View answer (1)

I applied via Walk-in

Round 1 - Technical 

(1 Question)

  • Q1. Smartly and confidently speaking about himself, by the aspirant. Basic and clear knowledge of Internal Combustion Engine - specialy 4stroke engines. What are 4strokes in a Diesel Engine, Gas Engines, Gas L...
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is your family background?
  • Q3. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Besides being technically sound one has to be very careful to grow the business of the company seeking order from the customer.

Service Support Engineer Interview Questions asked at other Companies

Q1. What is name of installation reader of loading point. How working the rule.
View answer (2)

I applied via Naukri.com and was interviewed in Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Regarding current role ,how often you attend customers .
  • Q2. Work as customer support engineer give single point solution for all queries regarding complaints ,orders and parts etc.always build a strong relation between campany and customer by giving 24×7 support

Interview Preparation Tips

Interview preparation tips for other job seekers - Please take a view on profile which you applying.always have a look on bullet points or learn about systems you can work after joining .

Service Engineer Interview Questions asked at other Companies

Q1. What are the compulsory policy excess in four wheeler private vehicles?
View answer (11)

Cummins Sales and Service interview questions for popular designations

 Service Engineer

 (2)

 Senior Executive - Finance

 (1)

 Service Support Engineer

 (1)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What doing the myself

Interview Preparation Tips

Interview preparation tips for other job seekers - Here are some actionable tips for job seekers:

1. **Clarify Your Goals:**
Identify your strengths, interests, and long-term career goals. Understanding what you want will help you target the right roles and industries.

2. **Tailor Your Resume and Cover Letter:**
Customize your resume and cover letter for each application. Highlight skills and experiences that align with the job description. Quantify your achievements where possible.

3. **Enhance Your Online Presence:**
Keep your LinkedIn profile and other professional profiles up-to-date. Engage in industry-related groups and share insights to build your personal brand.

4. **Network Strategically:**
Reach out to former colleagues, attend industry events, and participate in online forums. Networking can often lead to job opportunities that aren’t publicly advertised.

5. **Prepare Thoroughly for Interviews:**
Research the company, practice common interview questions, and prepare examples that demonstrate your skills. Consider mock interviews with a friend or mentor.

6. **Upskill and Stay Informed:**
Take advantage of online courses and certifications to fill any gaps in your skill set. Staying current with industry trends can make you a more attractive candidate.

7. **Organize Your Job Search:**
Keep a record of the jobs you apply for, follow-up dates, and interview schedules. This organization can help you stay focused and avoid missing deadlines.

8. **Stay Positive and Persistent:**
Job searching can be challenging and sometimes lengthy. Remember that each application and interview is a learning opportunity. Keep refining your approach, and don’t hesitate to seek feedback.

Implementing these steps can help you navigate the job market more effectively and increase your chances of landing the right role. Good luck!
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Legal Compliance
  • Q2. Statutory Compliances
  • Q3. Union and IR
Round 2 - Technical 

(1 Question)

  • Q1. Union and IR related knowledge
Round 3 - One-on-one 

(2 Questions)

  • Q1. Role of HR in safety
  • Q2. Actions in safety incident
Round 4 - Technical 

(2 Questions)

  • Q1. ER and IR related questions
  • Q2. Statutory and legal compliance awareness checked
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Technical 

(2 Questions)

  • Q1. What make is another company?
  • Q2. What is the salary of a junior engineer?
Round 2 - Technical 

(2 Questions)

  • Q1. What is the poka yoke ?
  • Q2. What products is the company making?
Round 3 - Technical 

(2 Questions)

  • Q1. What is the kaizen ?
  • Q2. What is the SWCT ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Breakdown salving and seniors person under pressure
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Aptitude Test 

Participate 300 + students for aptitude test

Round 2 - Group Discussion 

170 students attend group discussion

Round 3 - One-on-one 

(5 Questions)

  • Q1. Why should I hire you
  • Q2. Very hard work in company
  • Q3. What is your strength
  • Q4. What is your weekness
  • Q5. What is your hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Very hard interview from HR and manufacturing manager
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Case Study 

As discussed please check and confirm

Round 2 - One-on-one 

(2 Questions)

  • Q1. One -one round questions and answers
  • Q2. Working time table is only experience

Interview Preparation Tips

Interview preparation tips for other job seekers - My friend is only and family members
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 6 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Can you provide an introduction about yourself?
  • Ans. 

    Experienced engineer with a background in mechanical and electrical engineering, specializing in project management and problem-solving.

    • Bachelor's degree in Mechanical Engineering from XYZ University

    • 5+ years of experience working in the automotive industry

    • Proficient in CAD software such as SolidWorks and AutoCAD

    • Led a team of engineers to successfully launch a new product line

  • Answered by AI
  • Q2. What is the organizational structure of the toolroom?
  • Ans. 

    The toolroom is typically organized in a hierarchical structure with a manager overseeing toolmakers and machinists.

    • Typically led by a Toolroom Manager who oversees the operations

    • Toolmakers and machinists report to the Toolroom Manager

    • May have specialized teams for different types of tools or machinery

    • Collaborates closely with engineering and production departments

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Organization structure
  • Q2. What is the process of mold maintenance?
  • Ans. 

    Mold maintenance involves regular cleaning, inspection, and repair of molds used in manufacturing processes.

    • Regularly clean molds to prevent buildup of residue or contaminants

    • Inspect molds for wear and tear, cracks, or other damage

    • Repair any issues found during inspection to ensure molds function properly

    • Store molds properly when not in use to prevent damage or contamination

  • Answered by AI
Round 3 - Assignment 

Encourage a positive culture that fosters the development of new ideas and activities for improvement.

Round 4 - Technical 

(2 Questions)

  • Q1. What is the difference between corrective action and preventive action?
  • Ans. 

    Corrective action is taken to address an existing issue, while preventive action is taken to avoid potential issues in the future.

    • Corrective action is reactive, addressing problems that have already occurred.

    • Preventive action is proactive, aiming to prevent problems from happening in the first place.

    • Corrective action focuses on fixing the root cause of a problem.

    • Preventive action focuses on identifying and eliminating ...

  • Answered by AI
  • Q2. What are the differences between preventive maintenance and predictive maintenance?
  • Ans. 

    Preventive maintenance is scheduled maintenance performed on a regular basis to prevent breakdowns, while predictive maintenance uses data and analytics to predict when equipment will fail.

    • Preventive maintenance is scheduled at regular intervals to prevent breakdowns.

    • Predictive maintenance uses data and analytics to predict when equipment will fail.

    • Preventive maintenance is time-based, while predictive maintenance is c...

  • Answered by AI
Round 5 - Technical 

(2 Questions)

  • Q1. What is breakdown maintenance?
  • Ans. 

    Breakdown maintenance is a type of maintenance where equipment is only repaired after it has broken down.

    • Breakdown maintenance is reactive in nature, as repairs are only done after a breakdown occurs.

    • It can lead to increased downtime and production losses.

    • This type of maintenance is usually more costly compared to preventive maintenance.

    • Examples include fixing a machine only when it stops working or repairing a vehicle

  • Answered by AI
  • Q2. What is the frequency of preventive maintenance?
  • Ans. 

    The frequency of preventive maintenance varies depending on the equipment and industry standards.

    • Frequency of preventive maintenance is typically determined by equipment manufacturer recommendations.

    • Some industries may have specific regulations or standards that dictate the frequency of preventive maintenance.

    • Factors such as usage, environmental conditions, and criticality of the equipment can also influence the freque...

  • Answered by AI
Round 6 - Technical 

(2 Questions)

  • Q1. Lifter pad and lifter different
  • Ans. 

    Lifter pad and lifter are different components used in mechanical systems.

    • Lifter pad is a component used to support and lift heavy objects, while lifter is a device used to lift and move objects vertically.

    • Lifter pads are often made of rubber or other materials to provide cushioning and grip, while lifters can be hydraulic, pneumatic, or mechanical.

    • Lifter pads are stationary and provide a stable base for lifting, while...

  • Answered by AI
  • Q2. What is the frequency of tool life
  • Ans. 

    The frequency of tool life refers to how often a tool needs to be replaced or maintained.

    • Frequency of tool life is determined by factors such as material being worked on, cutting speed, and tool material.

    • Higher cutting speeds or harder materials may require more frequent tool changes.

    • Regular maintenance and monitoring can help extend tool life and reduce frequency of replacements.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job and learning opportunities within the KML group.

Cummins Sales and Service Interview FAQs

How many rounds are there in Cummins Sales and Service interview?
Cummins Sales and Service interview process usually has 2 rounds. The most common rounds in the Cummins Sales and Service interview process are Technical, One-on-one Round and HR.
How to prepare for Cummins Sales and Service interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cummins Sales and Service. The most common topics and skills that interviewers at Cummins Sales and Service expect are Business Development, Accounts Receivable, Brand Communication, Brand Management and C#.
What are the top questions asked in Cummins Sales and Service interview?

Some of the top questions asked at the Cummins Sales and Service interview -

  1. Smartly and confidently speaking about himself, by the aspirant. Basic and clea...read more
  2. Work as customer support engineer give single point solution for all queries re...read more
  3. Related to finance and cash managem...read more

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Cummins Sales and Service Interview Process

based on 7 interviews

Interview experience

4.7
  
Excellent
View more

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Cummins Sales and Service Reviews and Ratings

based on 114 reviews

3.9/5

Rating in categories

3.6

Skill development

3.8

Work-life balance

3.6

Salary

3.8

Job security

3.9

Company culture

3.1

Promotions

3.7

Work satisfaction

Explore 114 Reviews and Ratings
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