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I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.
I applied via LinkedIn and was interviewed before Feb 2023. There were 2 interview rounds.
An inverter is a device that converts direct current (DC) to alternating current (AC) for various applications.
Converts DC to AC power
Used in solar power systems to convert DC electricity from solar panels to AC electricity for use in homes
Commonly used in uninterruptible power supplies (UPS) to provide backup power during outages
The type of call refers to the nature of the service request or issue reported by the customer.
The type of call could be related to equipment malfunction, software issues, installation support, or general inquiries.
Examples include troubleshooting a faulty machine, assisting with software configuration, providing guidance on product usage, or answering questions about service contracts.
Tools for resolution of customer complaints include CRM software, communication tools, knowledge base, and feedback forms.
CRM software for tracking customer interactions and history
Communication tools like email, phone, and live chat for quick responses
Knowledge base for self-service options and FAQs
Feedback forms for gathering customer input and improving service
Escalation procedures for unresolved complaints
based on 2 interviews
Interview experience
based on 1 review
Rating in categories
Service Engineer
6
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Executive - Sales & Marketing
5
salaries
| ₹0 L/yr - ₹0 L/yr |
Parts Executive
4
salaries
| ₹0 L/yr - ₹0 L/yr |
Junior Shop Manager
4
salaries
| ₹0 L/yr - ₹0 L/yr |
Service Coordinator
4
salaries
| ₹0 L/yr - ₹0 L/yr |
Bosch
JBM Group
Samvardhana Motherson Group
Subros