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I applied via Referral and was interviewed in Mar 2021. There were 3 interview rounds.
I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.
I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.
Tell about ur self any general topic like covid etc
Basic aptitude test voice text grammar
I applied via Naukri.com and was interviewed in Sep 2024. There were 2 interview rounds.
Aptitude Test - 40 Minutes
I applied via Naukri.com and was interviewed in Jul 2022. There were 4 interview rounds.
Aptitude and Psychometric Test
Procedure Writing To be submitted
I had a disagreement with my supervisor regarding a project deadline.
Clearly communicated my concerns and reasons for needing more time
Listened to my supervisor's perspective and tried to understand their expectations
Suggested alternative solutions to meet the deadline without compromising quality
Reached a compromise by adjusting the timeline and reallocating resources
Maintained open communication throughout the proces
I have addressed the issue by identifying the root cause and providing necessary training and support.
Conducted a performance review to identify the root cause of the issue
Provided additional training and coaching to improve skills and knowledge
Set clear expectations and goals for improvement
Monitored progress and provided ongoing feedback and support
Implemented a performance improvement plan if necessary
I applied via Approached by Company and was interviewed before Aug 2023. There were 2 interview rounds.
The mode of dialer mechanism refers to the method used for making calls, such as predictive, preview, or manual dialing.
Predictive dialing: Automatically dials multiple numbers at once based on algorithms to predict when an agent will be available.
Preview dialing: Agents review information about the contact before deciding to make the call.
Manual dialing: Agents manually dial each number without any automation.
Progress...
I applied via Approached by Company and was interviewed in Jul 2023. There were 3 interview rounds.
The aptitude test at Resource Pro is just like any other aptitude test out there, just refer to any online aptitude tests for practice.
Aptitude and Personality Assessment
based on 1 interview
Interview experience
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