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Conneqt Business Solutions
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I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.
BPO stands for Business Process Outsourcing.
BPO involves contracting out specific business processes to a third-party service provider.
It is commonly used for customer service, technical support, and back-office operations.
BPO can help companies save costs and improve efficiency.
Examples of BPO providers include Accenture, IBM, and Infosys.
I applied via Naukri.com and was interviewed before Jan 2021. There was 1 interview round.
A software engineer is a professional who designs, develops, and maintains software applications.
Designs and develops software applications
Uses programming languages and tools to write code
Tests and debugs software to ensure it functions properly
Collaborates with other engineers and stakeholders to ensure software meets requirements
Continuously learns and adapts to new technologies and industry trends
Technical science is the application of scientific principles and methods to solve practical problems in technology.
It involves the use of scientific knowledge to design, develop, and improve technology.
Examples include computer science, electrical engineering, and mechanical engineering.
Technical science is interdisciplinary, drawing on knowledge from physics, chemistry, and mathematics.
It is essential for innovation ...
I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.
BPO stands for Business Process Outsourcing. It involves contracting specific business processes to a third-party service provider.
BPO is the practice of outsourcing non-core business functions to external vendors.
It helps companies focus on their core competencies and reduce costs.
Common BPO services include customer support, data entry, payroll processing, and IT support.
Examples of BPO companies include Accenture, I
Customer service is the support and assistance provided to customers before, during, and after purchasing a product or service.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, chat,...
Conneqt Business Solutions interview questions for popular designations
I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 3 interview rounds.
As a Sales Executive, I would sell both a pen and property by highlighting their unique features and benefits.
For selling a pen, I would emphasize its smooth writing experience, durability, and versatility. I would showcase how it can be used for various purposes like writing, drawing, and signing documents.
For selling property, I would focus on its location, amenities, and potential for investment or personal use. I w...
Get interview-ready with Top Conneqt Business Solutions Interview Questions
I would try to understand the reason for the denial and negotiate a solution that satisfies both parties.
Listen to the customer's concerns and try to address them
Explain the value of the service/product provided
Offer alternative payment options or a payment plan
Consider involving a mediator or legal action as a last resort
I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.
I applied via Recruitment Consultant and was interviewed before Jan 2021. There was 1 interview round.
I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.
I remain calm, listen to their concerns, apologize for the inconvenience, and offer a solution.
Remain calm and composed
Listen actively to their concerns
Apologize for the inconvenience caused
Offer a solution to resolve the issue
Ensure customer satisfaction
Follow up to ensure the issue is resolved
Interview experience
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Rating in categories
Customer Care Executive
3.6k
salaries
| ₹0.4 L/yr - ₹5.3 L/yr |
Customer Service Executive
1.6k
salaries
| ₹1 L/yr - ₹4.6 L/yr |
Team Lead
1.3k
salaries
| ₹1.5 L/yr - ₹6.5 L/yr |
Senior Customer Service Executive
929
salaries
| ₹1.1 L/yr - ₹4.6 L/yr |
Customer Service Associate
740
salaries
| ₹1 L/yr - ₹4.5 L/yr |
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