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Concentric Customer Care Executive Interview Questions and Answers

Updated 21 Jun 2022

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Customer Care Executive Interview Questions

user image Anonymous

posted on 21 Jun 2022

I applied via Referral and was interviewed before Jun 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. How do handel the angry person

Interview Preparation Tips

Interview preparation tips for other job seekers - Like you have to be very confident when you are in H.R round they notice your behaviour and they know about your skills so when you are ready for the job then you have to be ready for the one on one interview

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

I applied via Campus Placement and was interviewed before Sep 2022.

2 Interview Rounds

1

Group Discussion Round

Topic about myself and growth of industry

2

HR Round (2 Questions)

  • Q1. As per qualification and resume
  • Q2. Bba , bcom or MBA and additional skills with why you what to join Railway 🛤

Concentric Interview FAQs

How many rounds are there in Concentric Customer Care Executive interview?
Concentric interview process usually has 2 rounds. The most common rounds in the Concentric interview process are Resume Shortlist and One-on-one Round.
How to prepare for Concentric Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentric. The most common topics and skills that interviewers at Concentric expect are Bpo Operations, Customer Handling, Customer Service, Domestic BPO and International Voice Process.

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People are getting interviews through

based on 1 Concentric interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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Concentric Customer Care Executive Salary
based on 10 salaries
₹1.6 L/yr - ₹3.8 L/yr
11% more than the average Customer Care Executive Salary in India
View more details

Concentric Customer Care Executive Reviews and Ratings

based on 9 reviews

4.6/5

Rating in categories

4.6

Skill development

4.8

Work-Life balance

4.5

Salary & Benefits

4.7

Job Security

4.4

Company culture

4.2

Promotions/Appraisal

4.7

Work Satisfaction

Explore 9 Reviews and Ratings
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