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Concentric Customer Service Executive Interview Questions and Answers
Concentric Customer Service Executive Interview Experiences
2 interviews found
Payal Rajput
Selected
I applied via Walk-in and was interviewed before Nov 2023. There were 2 interview rounds.
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Jan 2022. There was 1 interview round.
Interview Preparation Tips
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I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. How can i get HR contact for interview
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. What is wipro
I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Intro, strength and weakness with example, about studies , about hobbies with tricky questions, to sign a contract.
Interview Preparation Tips
my advice is don't lie during interview, everything will be fine.
I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.
Interview Questionnaire
8 Questions
- Q1. Tell me something about yourself.
- Q2. Regarding previous Organization.
- Q3. Why did you left previous Organization.
- Q4. What was your role in previous Organization.
- Q5. Detail Explanation regarding previous Organization Process.
- Ans.
Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.
Conducted a thorough analysis of existing processes and identified areas for improvement
Developed and implemented a new system for tracking and resolving customer issues
Trained customer service team on new process and provided ongoing support
Monitored and evaluated the effectiveness of the new process through regular feedback and data a...
- Q6. Regarding Hobby
- Q7. Job stability
- Q8. And what you think about TCS.
Interview Preparation Tips
Don't get scared, it's just a basics questions.
Interview Questionnaire
1 Question
- Q1. How will you handle Customers
- Ans.
I will handle customers by actively listening to their concerns, empathizing with their situation, and providing prompt and effective solutions.
Actively listen to customers to understand their needs and concerns
Show empathy and understanding towards customers' situations
Provide prompt and effective solutions to address customers' issues
Maintain a positive and professional attitude throughout the interaction
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Customer Service Executive Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 11 Feb 2021
I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Self introduction and hobby and job related question.
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.
Interview Preparation Tips
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Concentric Customer Service Executive Interview Process
based on 1 interview
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Concentric Customer Service Executive Reviews and Ratings
based on 6 reviews
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