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Concentric Process Associate Interview Questions and Answers
Concentric Process Associate Interview Experiences
2 interviews found
Anonymous
I applied via Walk-in and was interviewed in Feb 2023. There were 2 interview rounds.
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I applied via Referral and was interviewed in Feb 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Personal questions n technical ones
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I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself.
- Q2. What do you know about BPO?
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.
BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, data entry, and accounting.
BPO providers are typically located in countries with lower labor costs, such as India and the Philippines.
BPO services can be categorized into back...
- Q3. How will you handle an angry customer?
- Ans.
I will listen to their concerns, empathize with them, and offer a solution to their problem.
Listen actively to their complaints
Empathize with their situation
Apologize for any inconvenience caused
Offer a solution to their problem
Follow up to ensure their satisfaction
Interview Preparation Tips
I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.
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I applied via Walk-in and was interviewed before Dec 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Accounting questions
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Interview Questionnaire
1 Question
- Q1. About yourself. Say from any topic you chose for 2 min
Interview Preparation Tips
Kode Divya Sri
I applied via Naukri.com and was interviewed before Mar 2021. There were 4 interview rounds.
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I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Regarding my old company and my work
Interview Preparation Tips
I applied via Walk-in and was interviewed before Aug 2021. There were 3 interview rounds.
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Concentric Interviews By Designations
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Concentric Process Associate Interview Process
based on 2 interviews
Interview experience
Process Associate Interview Questions from Similar Companies
Concentric Process Associate Reviews and Ratings
based on 3 reviews
Rating in categories
|
Content Moderator
24
salaries
|  ₹2.8 L/yr - ₹4 L/yr |
|
Senior Associate
14
salaries
| ₹2.3 L/yr - ₹4.2 L/yr |
|
Operations Representative
11
salaries
| ₹2.8 L/yr - ₹4 L/yr |
|
Customer Service Representative
11
salaries
| ₹1.5 L/yr - ₹3.1 L/yr |
|
Customer Care Executive
10
salaries
| ₹1.6 L/yr - ₹3.8 L/yr |
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