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Concentric BPO job Interview Questions and Answers

Updated 9 Nov 2021

Concentric BPO job Interview Experiences

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BPO job Interview Questions & Answers

user image Anonymous

posted on 9 Nov 2021

I applied via Referral and was interviewed in Oct 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my self introduction
  • Ans. I was given my full self introduction during interview
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - It's an experience for me

Interview questions from similar companies

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic maths, intrest and intrest, time management questions here

Round 3 - Group Discussion 

Discuss about some specific topics
And give topic important,and merits and demerits

Interview Preparation Tips

Interview preparation tips for other job seekers - Give Self introduction by Interviw's person

I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell youself the paragraph

Interview Preparation Tips

Interview preparation tips for other job seekers - Dare to speak.
Anything to say for sure.

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my family
  • Ans. 

    As for as my family background is concand.

    I have four members in my family. 

    I am the eldest one. 

    My father is a farmer and my mother is a house maker

  • Answered by amit kumar mandal

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple question candidate related

BPO job Interview Questions & Answers

TCS user image Anonymous

posted on 7 Feb 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Punctual at your interview.It is mandatory to be on time at a job interview.
Don't forgate about nonverble communication.
Be polite with everyone.
Be Prepared for your interview

I applied via Company Website and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I am open to discussing salary based on the job responsibilities and market standards.

    • I am flexible and open to negotiation.

    • I am looking for a fair and competitive salary.

    • I believe my skills and experience deserve a reasonable compensation.

    • I am willing to consider other benefits or incentives in addition to salary.

    • I am aware of the industry standards and would like to be compensated accordingly.

  • Answered by AI
  • Q2. What is your family background?
  • Ans. 

    My family background is diverse and culturally rich.

    • My parents come from different cultural backgrounds, which has exposed me to a variety of traditions and customs.

    • I have siblings who are pursuing different career paths, such as engineering and art, showcasing the diversity of interests within my family.

    • We prioritize education and have a strong emphasis on continuous learning.

    • Family gatherings are always lively and fi...

  • Answered by AI
  • Q3. Share details of your previous job.
  • Ans. 

    I worked as a customer service representative in a BPO company.

    • Handled customer inquiries and complaints via phone, email, and chat

    • Provided product information and resolved customer issues

    • Maintained accurate records of customer interactions and transactions

    • Collaborated with team members to improve customer satisfaction

    • Met or exceeded monthly performance targets

    • Received positive feedback from customers for excellent ser

  • Answered by AI
  • Q4. Why should we hire you?
  • Ans. 

    You should hire me because I have the necessary skills, experience, and dedication to excel in this role.

    • I have a strong background in customer service and have consistently received positive feedback from clients.

    • I am highly skilled in problem-solving and can handle difficult situations with ease.

    • I am a quick learner and can adapt to new technologies and processes quickly.

    • I am a team player and can collaborate effecti...

  • Answered by AI
  • Q5. What are your strengths and weaknesses?
  • Ans. 

    My strengths include strong communication skills, adaptability, and problem-solving abilities. My weaknesses include being overly critical of myself and sometimes struggling with time management.

    • Strength: Strong communication skills - I am able to effectively communicate with clients and colleagues, ensuring clear understanding and efficient problem-solving.

    • Strength: Adaptability - I am able to quickly adapt to new sit...

  • Answered by AI
  • Q6. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced professional with a strong background in BPO operations.

    • I have worked in the BPO industry for over 5 years, handling various roles and responsibilities.

    • I have excellent communication and problem-solving skills, which are essential in a BPO environment.

    • I am proficient in using different software and tools commonly used in BPO operations, such as CRM systems and call center software.

    • I hav...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Aptitude test and HR interview

I applied via Company Website

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Myself Peerzada Ubaid.I have completed my 10th and 12th through J&K board and completed my diploma in IT through ITI and I have also done computer applications.

Interview Preparation Tips

Interview preparation tips for other job seekers - Work smart and be loyal to your company

I applied via Recruitment Consultant and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How fluent am I?
  • Q2. Why work for 8 hours for less dn 15k?

Interview Preparation Tips

Interview preparation tips for other job seekers - Talk as if u r talking to your friend.
Most important have self confidence.
Before the interview listen to songs,
That will help u boast up.
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    MY NAME IS VIPIN KUMAR I LIVE IN KAMHARIYA POST PAKARI AARAJI DISTRICT SANT KABIR NAGAR UP INDIA (272125) 

    MY CONTECT NUMBER XXXXX

    EDUCATION B. A. M. A. B. ED

    COMPUTER CORUS DCA 

  • Answered by OM CHANNEL
Round 2 - HR 

Interview Preparation Tips

Interview preparation tips for other job seekers - f-v

I was interviewed before Jun 2016.

Interview Questionnaire 

1 Question

  • Q1. Tell us something about yourself
  • Ans. 

    I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.

    • 5 years of experience in technical support

    • Skilled in troubleshooting hardware and software issues

    • Strong communication and problem-solving skills

  • Answered by AI

Interview Preparation Tips

Round: Behavioural Interview
Experience: it was an introductory round
it went good
Tips: be confident and real for this round

Round: Group Discussion
Experience: it was an introductory round
it went good
Tips: be confident and real for this round

Round: Group Discussion
Experience: we discuss ed and concluded
Tips: always conclude

Skills: Communication And Confidence

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