Concentric BPO job Interview Questions and Answers

I am open to discussing salary based on the job responsibilities and market standards.

• I am flexible and open to negotiation.

• I am looking for a fair and competitive salary.

• I believe my skills and experience deserve a reasonable compensation.

• I am willing to consider other benefits or incentives in addition to salary.

• I am aware of the industry standards and would like to be compensated accordingly.

My family background is diverse and culturally rich.

• My parents come from different cultural backgrounds, which has exposed me to a variety of traditions and customs.

• I have siblings who are pursuing different career paths, such as engineering and art, showcasing the diversity of interests within my family.

• We prioritize education and have a strong emphasis on continuous learning.

• Family gatherings are always lively and fi...read more

I worked as a customer service representative in a BPO company.

• Handled customer inquiries and complaints via phone, email, and chat

• Provided product information and resolved customer issues

• Maintained accurate records of customer interactions and transactions

• Collaborated with team members to improve customer satisfaction

• Met or exceeded monthly performance targets

• Received positive feedback from customers for excellent ser

You should hire me because I have the necessary skills, experience, and dedication to excel in this role.

• I have a strong background in customer service and have consistently received positive feedback from clients.

• I am highly skilled in problem-solving and can handle difficult situations with ease.

• I am a quick learner and can adapt to new technologies and processes quickly.

• I am a team player and can collaborate effecti...read more

My strengths include strong communication skills, adaptability, and problem-solving abilities. My weaknesses include being overly critical of myself and sometimes struggling with time management.

• Strength: Strong communication skills - I am able to effectively communicate with clients and colleagues, ensuring clear understanding and efficient problem-solving.

• Strength: Adaptability - I am able to quickly adapt to new sit...read more

I am a dedicated and experienced professional with a strong background in BPO operations.

• I have worked in the BPO industry for over 5 years, handling various roles and responsibilities.

• I have excellent communication and problem-solving skills, which are essential in a BPO environment.

• I am proficient in using different software and tools commonly used in BPO operations, such as CRM systems and call center software.

• I hav...read more

MY NAME IS VIPIN KUMAR I LIVE IN KAMHARIYA POST PAKARI AARAJI DISTRICT SANT KABIR NAGAR UP INDIA (272125) 

MY CONTECT NUMBER XXXXX

EDUCATION B. A. M. A. B. ED

COMPUTER CORUS DCA