Concentric BPO job Interview Questions and Answers

Basic maths, intrest and intrest, time management questions here

Discuss about some specific topics
And give topic important,and merits and demerits

Q1. Tell me about yourself.
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Q2. Myself Peerzada Ubaid.I have completed my 10th and 12th through J&K board and completed my diploma in IT through ITI and I have also done computer applications.
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Q1. Tell me about yourself.
Ans. 
MY NAME IS VIPIN KUMAR I LIVE IN KAMHARIYA POST PAKARI AARAJI DISTRICT SANT KABIR NAGAR UP INDIA (272125) 
MY CONTECT NUMBER XXXXX
EDUCATION B. A. M. A. B. ED
COMPUTER CORUS DCA 
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Q1. What are your salary expectations?
Ans. 
I am open to discussing salary based on the job responsibilities and market standards.
• I am flexible and open to negotiation.

• I am looking for a fair and competitive salary.

• I believe my skills and experience deserve a reasonable compensation.

• I am willing to consider other benefits or incentives in addition to salary.

• I am aware of the industry standards and would like to be compensated accordingly.
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Q2. What is your family background?
Ans. 
My family background is diverse and culturally rich.
• My parents come from different cultural backgrounds, which has exposed me to a variety of traditions and customs.

• I have siblings who are pursuing different career paths, such as engineering and art, showcasing the diversity of interests within my family.

• We prioritize education and have a strong emphasis on continuous learning.

• Family gatherings are always lively and fi...read more
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Q3. Share details of your previous job.
Ans. 
I worked as a customer service representative in a BPO company.
• Handled customer inquiries and complaints via phone, email, and chat

• Provided product information and resolved customer issues

• Maintained accurate records of customer interactions and transactions

• Collaborated with team members to improve customer satisfaction

• Met or exceeded monthly performance targets

• Received positive feedback from customers for excellent ser
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Q4. Why should we hire you?
Ans. 
You should hire me because I have the necessary skills, experience, and dedication to excel in this role.
• I have a strong background in customer service and have consistently received positive feedback from clients.

• I am highly skilled in problem-solving and can handle difficult situations with ease.

• I am a quick learner and can adapt to new technologies and processes quickly.

• I am a team player and can collaborate effecti...read more
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Q5. What are your strengths and weaknesses?
Ans. 
My strengths include strong communication skills, adaptability, and problem-solving abilities. My weaknesses include being overly critical of myself and sometimes struggling with time management.
• Strength: Strong communication skills - I am able to effectively communicate with clients and colleagues, ensuring clear understanding and efficient problem-solving.

• Strength: Adaptability - I am able to quickly adapt to new sit...read more
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Q6. Tell me about yourself.
Ans. 
I am a dedicated and experienced professional with a strong background in BPO operations.
• I have worked in the BPO industry for over 5 years, handling various roles and responsibilities.

• I have excellent communication and problem-solving skills, which are essential in a BPO environment.

• I am proficient in using different software and tools commonly used in BPO operations, such as CRM systems and call center software.

• I hav...read more
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Q1. Tell me about yourself.
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