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based on 47.6k Reviews

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Cognizant Senior Voice Process Executive Interview Questions and Answers

Updated 25 Oct 2024

Cognizant Senior Voice Process Executive Interview Experiences

8 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about the previous experience in customer support
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Versant test is what is required. Its a easy test

Round 3 - One-on-one 

(4 Questions)

  • Q1. Share an example of case summary
  • Ans. 

    A case summary is a concise overview of a legal case or medical case, highlighting key details and outcomes.

    • Includes relevant details such as parties involved, legal issues, and key events

    • Summarizes the main arguments presented by each side

    • Highlights the final decision or outcome of the case

  • Answered by AI
  • Q2. Why do you want to work in our company
  • Q3. Patient admitted in the ward summarise the case.
  • Q4. What is a medical scribe?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Language and medical terminology tests were there

Round 3 - One-on-one 

(1 Question)

  • Q1. Mostly medical terminologies and drugs related questions
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell about yourself
Round 2 - Aptitude Test 

Versant writing test

Round 3 - Technical 

(1 Question)

  • Q1. Medical terminology

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy if you be calm and focused.

Cognizant interview questions for designations

 Voice Process

 (3)

 Voice Process Executive

 (32)

 Non Voice Process Executive

 (3)

 International Voice Process Executive

 (1)

 NON Voice Process

 (9)

 Non Voice Process Associate

 (20)

 Non Voice Process Customer Care Executive

 (2)

 Non Voice Executive

 (1)

I applied via Approached by Company and was interviewed in Jul 2022. There were 5 interview rounds.

Round 1 - Assignment 

I was give assignment on finding differences

Round 2 - One-on-one 

(1 Question)

  • Q1. Had a one to one round with senior manager of the process.
Round 3 - One-on-one 

(1 Question)

  • Q1. One to one round for testing regional language proficiency
Round 4 - One-on-one 

(1 Question)

  • Q1. One to one round from a recruiter abroad
Round 5 - HR 

(1 Question)

  • Q1. Once selected.. you will have salary discussion with hr

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and answer what you know ..i was experienced and asked about my experience

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. They ask about your past experience
  • Q2. They ask multiple technical questions
Round 2 - Technical 

(2 Questions)

  • Q1. They ask about your roles & responsibilites from previous company projects
  • Q2. They ask about multiple technical questions
Round 3 - HR 

(1 Question)

  • Q1. What is your salary expectation and they negotiate alot.

Interview Preparation Tips

Interview preparation tips for other job seekers - The HR's salary negotiation is pathectic and so poor that they even try to reduce the current salary from the previous one. No hike nothing.. They bargain so much...
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I was interviewed in Dec 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Easy for any individual to crack with relevant experience.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. How well you like your job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare yourself before interview.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Us Healthcare experience
  • Q2. Communication skills

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2024. There were 15 interview rounds.

Round 1 - Case Study 

B.tech 2021 completed ece grup elecrical engeeniring kurnool

Round 2 - Group Discussion 

Techenical essu customer Care and problem solution informetion clarify

Round 3 - Group Discussion 

My name is mamatha my custamor problem is phone data problem and expaly tha telugu language clarify

Round 4 - Aptitude Test 

Telling tha essu and clarify tha custor problem speeking telugu and english

Round 5 - Assignment 

Non vice proces is clarrify tha doudts and custamor promblem very important

Round 6 - Coding Test 

Programing language solue tha issu programig #includ .in#

Round 7 - Technical 

(2 Questions)

  • Q1. Electrical working is not working tha metrial
  • Q2. My problem is my account is not link in aadhar card
Round 8 - HR 

(2 Questions)

  • Q1. What is studing graduaction complete tha year
  • Ans. 

    The question is asking about the completion year of graduation studies.

    • The question is inquiring about the year in which the individual completed their graduation studies.

    • The answer should mention the specific year in which the graduation was completed.

    • It is important to provide accurate information regarding the completion year of graduation.

  • Answered by AI
  • Q2. Why tha non vice proccing technolagy
  • Ans. 

    Non voice processing technology is used to handle tasks through written communication instead of verbal communication.

    • Non voice processing technology is efficient for handling tasks that require detailed documentation or follow-up.

    • It allows for better accuracy and clarity in communication as everything is written down.

    • Examples include email support, chat support, data entry, and document processing.

    • It is also useful fo...

  • Answered by AI
Round 9 - HR 

(2 Questions)

  • Q1. Develop tha metrial is not conneting problem soluction
  • Q2. What about you english skills
  • Ans. 

    I have excellent English skills, with a strong grasp of grammar, vocabulary, and communication.

    • Fluent in spoken and written English

    • Strong grammar and vocabulary

    • Effective communication skills

    • Experience in writing reports and emails

    • Comfortable with conducting conversations in English

  • Answered by AI
Round 10 - Case Study 

B.tech ece branch electical computer egineering branch programing and electanic

Round 11 - HR 

(2 Questions)

  • Q1. Which year completed you study
  • Ans. 

    I completed my studies in the year 2020.

    • I completed my studies in 2020.

    • I graduated in the year 2020.

    • My academic journey ended in 2020.

  • Answered by AI
  • Q2. B.tech percentage out of 60% yes or no
Round 12 - Assignment 

Gennpet company non vice proccing tacing telugu and english explain custamor problems

Round 13 - Technical 

(2 Questions)

  • Q1. Any questions solue tha solution taking tha english and telugu
  • Q2. Non vice proccing expirionce or not
Round 14 - HR 

(2 Questions)

  • Q1. What is your self inctadection tell be
  • Ans. 

    I am a dedicated and detail-oriented individual with strong communication skills and a passion for providing excellent customer service.

    • Graduated with a degree in Business Administration

    • Previous experience in customer service roles

    • Proficient in Microsoft Office Suite

    • Strong problem-solving skills

    • Excellent communication skills

  • Answered by AI
  • Q2. Why are choosing tha non vice proccing job
  • Ans. 

    I am choosing the non voice processing job because I excel in written communication and prefer working in a quiet environment.

    • I have strong written communication skills

    • I prefer working in a quiet environment

    • I am detail-oriented and excel in tasks that require focus

  • Answered by AI
Round 15 - HR 

(2 Questions)

  • Q1. What are tha nowlegue
  • Q2. Why are you from

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me tha first problem clarify tha problem and iam understand problem first my also clarify tha duot explian tha problem solu tha custamor understang laguge tellu aneswer laguage
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(8 Questions)

  • Q1. Salf conference
  • Q2. A good way to visualize the role IT plays in companies is to think about the function like a home’s key operating systems. Just like homes need electrical, plumbing, heating, and air conditioning systems t...
  • Q3. Collaborates with most every business function—from accounting and operations to human resources and supply chain management—to develop the tools and processes to collect, store, manage, secure, and report...
  • Q4. An HR Compliance Program Manager you will be responsible for managing the global compliance oversight program for People and Places (P&P).
  • Ans. 

    As an HR Compliance Program Manager, I will oversee the global compliance program for People and Places (P&P).

    • Develop and implement policies and procedures to ensure compliance with HR laws and regulations globally

    • Conduct regular audits and assessments to identify and address compliance issues

    • Provide training and guidance to employees on compliance matters

    • Collaborate with legal and HR teams to address any compliance co...

  • Answered by AI
  • Q5. Determine the appropriate contact person in HR. This is typically the hiring manager or the HR representative handling the position you've applied for. Craft a polite and professional email or call the HR ...
  • Q6. Interview would be beneficial. If scheduling an in-person interview is not possible within the next week, ask about the possibility of a virtual interview to move the process along more
  • Q7. The key is to strike a balance between enthusiasm and flexibility to increase the chances of securing an interview appointment in your desired timeframe. Avoid being demanding, and focus on demonstrating y...
  • Q8. Focus on demonstrating your sincere interest in the opportunity

Interview Preparation Tips

Interview preparation tips for other job seekers - Review your social media profiles from a recruiter's perspective, as 93% of recruiters search for candidates on social media.

Update your resume: Keep your resume updated so you can apply for new jobs quickly.

Create a professional LinkedIn profile: Share relevant details about your skills, experiences, and accomplishments to help recruiters

Cognizant Interview FAQs

How many rounds are there in Cognizant Senior Voice Process Executive interview?
Cognizant interview process usually has 2-3 rounds. The most common rounds in the Cognizant interview process are One-on-one Round, Aptitude Test and HR.
How to prepare for Cognizant Senior Voice Process Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cognizant. The most common topics and skills that interviewers at Cognizant expect are Technical Support and voice process.
What are the top questions asked in Cognizant Senior Voice Process Executive interview?

Some of the top questions asked at the Cognizant Senior Voice Process Executive interview -

  1. Share an example of case summ...read more
  2. What is a medical scri...read more
  3. Us Healthcare experie...read more

Tell us how to improve this page.

Cognizant Senior Voice Process Executive Interview Process

based on 3 interviews in last 1 year

Interview experience

4.7
  
Excellent

People are getting interviews through

based on 7 Cognizant interviews
Job Portal
Referral
29%
14%
57% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Cognizant Senior Voice Process Executive Salary
based on 158 salaries
₹2.5 L/yr - ₹6.9 L/yr
7% more than the average Senior Voice Process Executive Salary in India
View more details

Cognizant Senior Voice Process Executive Reviews and Ratings

based on 24 reviews

3.1/5

Rating in categories

2.9

Skill development

3.1

Work-Life balance

3.1

Salary & Benefits

3.5

Job Security

2.8

Company culture

2.6

Promotions/Appraisal

2.6

Work Satisfaction

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