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CMS IT Services

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3.1

based on 2.8k Reviews

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CMS IT Services Desktop Support Engineer 2 Interview Questions and Answers

Updated 16 Jul 2022

CMS IT Services Desktop Support Engineer 2 Interview Experiences

1 interview found

Desktop Support Engineer 2 Interview Questions & Answers

user image Anonymous

posted on 14 Jul 2022

I applied via Referral and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. How to Asset manage ?
  • Ans. 

    Asset management involves tracking and maintaining an organization's physical and digital assets.

    • Create an inventory of all assets, including hardware, software, and licenses.

    • Assign unique identifiers to each asset for easy tracking.

    • Implement a centralized database or system to store asset information.

    • Regularly update asset records to reflect changes, such as additions, removals, or transfers.

    • Perform audits to ensure a...

    • Answered by AI
    View 1 more answer
  • Q2. What's steps are perform when you recieved call of my system in not on?
  • Ans. 

    When receiving a call that a system is not on, perform the following steps:

    • Verify if the power cable is properly connected

    • Check if the power outlet is functioning

    • Ensure the power button is pressed or try a different power source

    • Inspect the power supply unit for any issues

    • Test the system with a different power cable or adapter

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Topics to prepare for CMS IT Services Desktop Support Engineer 2 interview:
  • Hardware Troubleshooting
  • Basic network troubleshooting steps
  • Aware about latest technologies
  • Windows 10 issues troubleshootin
Interview preparation tips for other job seekers - Give a simple answer of true the point. Before interview you should prepare with troubleshoot steps.

Top trending discussions

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Interview Tips & Stories
4d (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
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Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

Incedo user image Anonymous

posted on 25 Nov 2019

I applied via Walk-in and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How to release, renew IP in CMD?
  • Ans. 

    To release and renew IP in CMD, use the commands 'ipconfig /release' and 'ipconfig /renew'.

    • Open Command Prompt

    • Type 'ipconfig /release' and press Enter to release the current IP address

    • Type 'ipconfig /renew' and press Enter to obtain a new IP address

    • You can also use 'ipconfig /all' to view detailed information about network interfaces

    • Answered by AI
    View 1 more answer
  • Q2. Ipconfig /release, ipconfig /renew
    • Add your answer
  • Q3. General questions about the browser
    • Add your answer

Skills evaluated in this interview

Desktop Support Engineer 2 Interview Questions Asked at Other Companies

asked in CMS IT Services
Q1. What steps do you perform when you receive a call about a system ... read more
View answers (2)
asked in Glenmark Pharmaceuticals
Q2. Do you have experience with software and hardware troubleshooting ... read more
View answer (1)
asked in Glenmark Pharmaceuticals
Q3. What do you know about active directory Group policy proxy server
View answer (1)
asked in CMS IT Services
Q4. How do you manage assets?
View answers (2)
asked in Progressive Infovision
Q5. What does a desktop support engineer do?
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Desktop Support Engineer Interview Questions & Answers

ITC Infotech user image Anonymous

posted on 1 Feb 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

All about profit, percentages,desicion making, English grammar etc

Round 3 - Technical 

(3 Questions)

  • Q1. Questions about C ,C++,Java
    • Add your answer
  • Q2. Simple basic questions
    • Add your answer
  • Q3. Basic questions of C,C++,Java
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. About my self and asked Narrate A Story
    • Add your answer

Interview Preparation Tips

Topics to prepare for ITC Infotech Desktop Support Engineer interview:
  • Programming
  • Java
  • Information Technology
Interview preparation tips for other job seekers - 1. Team work, Time management .
2. Self Satisfaction in work is more important.
3. Good communication skills
4. Thinking Skills.
All the best 😊

Technical Support Engineer Interview Questions & Answers

ITC Infotech user image Anonymous

posted on 5 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. System bootup issues
  • Ans. 

    System bootup issues can be caused by hardware or software problems.

    • Check for loose connections or faulty hardware components

    • Verify BIOS settings and ensure correct boot order

    • Scan for malware or corrupted system files

    • Try booting into safe mode to troubleshoot software conflicts

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Network Engineer Interview Questions & Answers

TCS iON user image Anonymous

posted on 9 Jun 2022

I applied via Campus Placement and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Arthematic reasoning

Round 2 - Coding Test 

Java c

Interview Preparation Tips

Interview preparation tips for other job seekers - It is very good to move next level easy to growth

Network Engineer Interview Questions & Answers

TCS iON user image Anonymous

posted on 27 Dec 2021

I applied via Campus Placement and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basics of networking including OSI model, STP,VTP, DHCP, DNS,
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be good in basics of networking and and should have atleast CCNA certification.

Technical Support Engineer Interview Questions & Answers

Xoriant user image Anonymous

posted on 31 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Support L1,L2 Technical round AWS
    • Add your answer
  • Q2. Salary
    • Add your answer
Are these interview questions helpful?

Technical Support Engineer Interview Questions & Answers

Incedo user image Anonymous

posted on 5 Oct 2022

I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic question about you and your last company
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. How to fix system hang without restarting
  • Ans. 

    To fix system hang without restarting, try these steps.

    • Check for any running processes that may be causing the hang and end them

    • Clear temporary files and cache

    • Update drivers and software

    • Run a virus scan

    • Check for any hardware issues

    • Try a system restore to a previous point

    • Use command prompt to run system file checker (sfc /scannow)

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very basic questions regarding day to day use of computers

Skills evaluated in this interview

Network Engineer Interview Questions & Answers

TCS iON user image Jayant Yadav

posted on 6 Jul 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was good, just basic questions

Round 2 - Coding Test 

3 questions were there based on chosen programming language, moderate level

Desktop Support Engineer Interview Questions & Answers

ITC Infotech user image Anonymous

posted on 6 May 2022

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Infotech company big company and the big appourtunity of life
More about working at CMS IT Services

CMS IT Services Interview FAQs

How many rounds are there in CMS IT Services Desktop Support Engineer 2 interview?
CMS IT Services interview process usually has 1 rounds. The most common rounds in the CMS IT Services interview process are Technical.
How to prepare for CMS IT Services Desktop Support Engineer 2 interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CMS IT Services. The most common topics and skills that interviewers at CMS IT Services expect are OS Installation, Ant, Desktop Support, SCOM and Troubleshooting.
What are the top questions asked in CMS IT Services Desktop Support Engineer 2 interview?

Some of the top questions asked at the CMS IT Services Desktop Support Engineer 2 interview -

  1. What's steps are perform when you recieved call of my system in not ...read more
  2. How to Asset manag...read more

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CMS IT Services Desktop Support Engineer 2 Salary
based on 24 salaries
₹2.5 L/yr - ₹5 L/yr
15% more than the average Desktop Support Engineer 2 Salary in India
View more details

CMS IT Services Desktop Support Engineer 2 Reviews and Ratings

based on 6 reviews

3.7/5

Rating in categories

3.9

Skill development

4.8

Work-life balance

3.9

Salary

3.4

Job security

4.4

Company culture

3.9

Promotions

4.3

Work satisfaction

Explore 6 Reviews and Ratings
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