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Glenmark Pharmaceuticals Desktop Support Engineer 2 Interview Questions, Process, and Tips

Updated 13 Dec 2023

Glenmark Pharmaceuticals Desktop Support Engineer 2 Interview Experiences

1 interview found

Desktop Support Engineer 2 Interview Questions & Answers

user image shreepad nawgaonkar

posted on 13 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(8 Questions)

  • Q1. What do you know about active directory Group policy proxy server
  • Ans. 

    Active Directory is a directory service that stores information about network resources and enables centralized management.

    • Active Directory is a Microsoft technology used to manage and organize network resources.

    • It provides a centralized database for storing and managing user accounts, computers, groups, and other network objects.

    • Active Directory uses a hierarchical structure with domains, trees, and forests.

    • Group Poli...

  • Answered by AI
  • Q2. Windows installation Ram change battery change Hardware related questions
  • Q3. Do you laptop repairing
  • Ans. 

    Yes, I have experience in laptop repairing.

    • I have repaired various laptop models including Dell, HP, Lenovo, and Acer.

    • I am skilled in diagnosing hardware and software issues in laptops.

    • I can replace faulty components such as keyboards, screens, and batteries.

    • I have expertise in troubleshooting network connectivity problems on laptops.

    • I am familiar with operating systems like Windows and macOS and can perform system ins...

  • Answered by AI
  • Q4. Do you know about software hardware troubleshooting
  • Ans. 

    Yes, I have knowledge and experience in software and hardware troubleshooting.

    • I am familiar with diagnosing and resolving software issues such as application crashes, system errors, and driver conflicts.

    • I have experience troubleshooting hardware problems like faulty components, connectivity issues, and device driver installations.

    • I can use various diagnostic tools and techniques to identify and resolve software and har...

  • Answered by AI
  • Q5. What is windows security
  • Ans. 

    Windows security refers to the measures and protocols implemented by the Windows operating system to protect against unauthorized access and ensure data confidentiality, integrity, and availability.

    • Windows security includes features such as user authentication, access control, encryption, and antivirus software.

    • It involves the use of firewalls to monitor and control network traffic.

    • Windows security also includes regula...

  • Answered by AI
  • Q6. What is default gateway Router switch
  • Ans. 

    The default gateway is the IP address of the router that connects a local network to the internet.

    • The default gateway is the exit point for all network traffic that is not destined for the local network.

    • It acts as a bridge between the local network and the internet.

    • It allows devices on the local network to communicate with devices on other networks.

    • For example, if a computer on a local network wants to access a website...

  • Answered by AI
  • Q7. How to data backup of user
  • Ans. 

    To backup user data, use a combination of manual and automated methods.

    • Educate users on the importance of regular backups

    • Encourage users to save files in designated folders

    • Use backup software or tools to automate the process

    • Create a backup schedule to ensure regular backups

    • Store backups in secure locations, both on-site and off-site

  • Answered by AI
  • Q8. Outlook related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
This is not last interview of your life

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is service desk?
  • Ans. 

    Service desk is a centralized point of contact for users to get help with IT issues and requests.

    • Provides technical support and assistance to users

    • Handles IT incidents and service requests

    • Logs and tracks issues in a ticketing system

    • Resolves issues or escalates to appropriate teams

    • Communicates with users regarding status and resolution

    • May provide remote or on-site support

    • Examples: IT helpdesk, IT service desk

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Technical round
  • Q2. DNS importance DHCP vs DNS Network layers
  • Ans. 

    DNS is crucial for translating domain names to IP addresses, while DHCP assigns IP addresses to devices on a network.

    • DNS translates domain names to IP addresses

    • DHCP assigns IP addresses to devices on a network

    • DNS operates at the application layer (Layer 7) of the OSI model

    • DHCP operates at the network layer (Layer 3) of the OSI model

  • Answered by AI
  • Q3. HR Interview about salary , goal

Interview Preparation Tips

Interview preparation tips for other job seekers - Well Prepare for technical round on Subject base

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. CSV related question
  • Q2. Infrastructure, ITSM and asset managment .

Interview Preparation Tips

Interview preparation tips for other job seekers - Most important learning documents and new technologies.

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Topics to prepare for Cipla Desktop Support Engineer interview:
  • Desktop Support
Interview preparation tips for other job seekers - Excellent job experience all has good knowledge

Interview Questionnaire 

4 Questions

  • Q1. V lans
  • Q2. Active directory domains
  • Q3. Qualifications system
  • Q4. Outlook

Glenmark Pharmaceuticals Interview FAQs

How many rounds are there in Glenmark Pharmaceuticals Desktop Support Engineer 2 interview?
Glenmark Pharmaceuticals interview process usually has 2 rounds. The most common rounds in the Glenmark Pharmaceuticals interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Glenmark Pharmaceuticals Desktop Support Engineer 2 interview?

Some of the top questions asked at the Glenmark Pharmaceuticals Desktop Support Engineer 2 interview -

  1. Do you know about software hardware troubleshoot...read more
  2. What do you know about active directory Group policy proxy ser...read more
  3. How to data backup of u...read more

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Glenmark Pharmaceuticals Desktop Support Engineer 2 Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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