City of Dreams Manila - Integrated Resort, Hotel & Casino Guest Service Agent Interview Questions and Answers

Q1. 1. We are not hiring to GRE from cinemas. 2. We are not providing training 3. We don't have time to train you. 4. What software we are using in ITC maratha 5. Induction of company 6 . How many rooms ava...read more
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Q1. Tell me about your self
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Q2. Discuss with salary and duty hrs
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Q1. Tell me about yourself
Ans. My name is sujata thakur and i am from himachal pradesh.i am 19 years old and i have completed my 12th from CBSE board. And also completed my aviation& Hospitality cource from frankfinn. My hobbies are cooking, dancing it makes me happy. And my skills are i am punctual and good communication skills. Thats all about me thankyouu.
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Q2. How many members in your family
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Q3. What your father do
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Q4. Why you want to join this company
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Q5. Tell me about your skills
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Different shapes of pastas

Q1. Tell me about yourself
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Q2. Salary expectations
Ans. Whatever the expectations you have they will give you a normal salary
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Q3. Why do you want to join Hyatt why are you leaving your current property
Ans. Give a good example with honesty the hr department is ready to give you an opportunity
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Q1. Tell me about yourself
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Q2. What do you know about Hyatt
Ans. You must have basic knowledge about this brand
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Q3. Front office related questions
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Q1. What do you know about Hyatt and why you want to join
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Q1. Tell about yourself
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Q2. Which department you are interested and why
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Q1. What makes you best for this department
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Q1. HR asked about the introduction and hence got selected
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Q1. What is the process for requesting time off?
Ans. 
To request time off, employees must submit a request through the company's designated system or to their supervisor.
• Submit a request through the company's designated system

• Inform your supervisor about the time off request

• Follow any specific procedures outlined by the company

• Plan ahead and submit the request in advance to ensure coverage

• Be prepared to provide a reason for the time off if required
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Q2. Review the company policy
Ans. 
Company policy outlines guidelines and procedures for employees to follow.
• Company policy covers areas such as dress code, attendance, customer service, and conflict resolution.

• Employees are expected to familiarize themselves with the company policy and adhere to it at all times.

• Examples of company policy may include rules on using company equipment, social media usage, and confidentiality agreements.
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Q3. Submit a request
Ans. 
To submit a request, simply fill out the necessary information and click 'submit'.
• Provide all required details

• Ensure accuracy in information provided

• Click on 'submit' button after filling out the form
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Q4. Wait for approval
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Q5. Receiving conformation
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