Mahindra Holidays & Resorts Guest Relation Executive Interview Questions and Answers

The first round was a group round it was good .. The interviewers will give us 3 question and we have to answer them respectively in the series the interviewer had asked.. And the next is the HR round and you have to impresa the HR in every way you could with good confidence and a smile.

Q1. Q1. What is the most challenging situation you have faced in lobby? Q2. Will ypu prefer to work for housekeeping if we say we don't have a vacancy in front office?
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Q2. Will you prefer to work for housekeeping if we say we don't have a vacancy in front office?
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Q1. Tell me about yourself
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Q2. Salary expectations
Ans. Whatever the expectations you have they will give you a normal salary
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Q3. Why do you want to join Hyatt why are you leaving your current property
Ans. Give a good example with honesty the hr department is ready to give you an opportunity
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Q1. Tell me about yourself
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Q2. What do you know about Hyatt
Ans. You must have basic knowledge about this brand
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Q3. Front office related questions
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Q1. What do you know about Hyatt and why you want to join
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Q1. Tell about yourself
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Q2. Which department you are interested and why
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Q1. What makes you best for this department
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Q1. Tell me about yourself
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Q2. Why do you want to join Lalit Mumbai
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Q1. Tell me about yourself.
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Q2. Why we hired you ?
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Q1. Where do you see yourself in 5 years?
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Q2. Why are you looking for a change?
Ans. 
I am looking for a change to explore new opportunities and challenges in the hospitality industry.
• Seeking growth and advancement in my career

• Interested in gaining experience in a different hotel or resort

• Want to work in a more customer-focused environment

• Desire to learn new skills and expand my knowledge

• Looking for a company with a strong reputation and positive work culture
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Q3. What are your salary expectations?
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Q4. What is your family background?
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Q5. Share details of your previous job.
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Q6. Why should we hire you?
Ans. 
I am the ideal candidate for the Guest Service Associate position because of my strong customer service skills, attention to detail, and ability to handle difficult situations with professionalism.
• I have extensive experience in the customer service industry, having worked in various roles where I have honed my communication and problem-solving skills.

• I am highly attentive to detail, ensuring that I provide accurate and...read more
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Q7. What are your strengths and weaknesses?
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Q8. Tell me about yourself.
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Q1. French classical menu What is whisky? What is beer made of? What is sparkling wine? Name of the red wine grapes and white wine grapes? Difference between liquor and liqueur ? What is grilled sandwich? Name...read more
Ans. 
A series of questions related to food and beverages.
• Whisky is a distilled alcoholic beverage made from fermented grain mash.

• Beer is made from water, malted barley, hops, and yeast.

• Sparkling wine is a wine with significant levels of carbon dioxide in it, making it fizzy.

• Red wine grapes include Cabernet Sauvignon, Merlot, and Pinot Noir. White wine grapes include Chardonnay, Sauvignon Blanc, and Riesling.

• Liquor is a dist...read more
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Just normal GD session.

Q1. Simple conversation.
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Q1. With F&B manager.
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Q1. With HR director.
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